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Thread: Video_tdr_failure
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11-01-2019 02:40 PM #1New ROGer Array armymanryno PC Specs
armymanryno PC Specs Laptop (Model) Dell XPS i7 Motherboard ASUS AMD AM4 ROG X570 Crosshair VIII Hero (Wi-Fi) ATX Processor AMD RYZEN 7 3800X Memory (part number) G.SKILL TridentZ RGB Series 64GB (4x16) Graphics Card #1 AMD Radeon RX 5700 XT 8Gig Graphics Card #2 N/A Graphics Card #3 N/A Graphics Card #4 N/A Sound Card N/A Monitor Samsung C32HG70 32" HDR QLED 144Hz 1ms Curved Gaming Monitor with Freesync Storage #1 Samsung 970 Pro M.2 1TB Internal Storage #2 Samsung SSD 860 EVO 2TB 2.5 Inch SATA III Internal SSD CPU Cooler ASUS ROG Ryujin 360 AIO Case AZZA Ragnarok 801 CSAZ-801 Power Supply ASUS ROG Thor 1200 80+ Platinum Keyboard Asus Rog Claymore Aura Sync Mechanical Gaming Keyboard Cherry MX Red Mouse ASUS ROG Gladius II Wireless Headset ROG Strix Fusion 700 Mouse Pad ASUS ROG Balteus Qi Headset/Speakers Bose Companion 2 Series III Multimedia Speakers OS Windows 10 64bit Pro Network Router Crap Accessory #1 Corsair LL Series LL120 & 140 RGB Accessory #2 CORSAIR iCUE Commander PRO Smart RGB Lighting and Fan Speed Controller Accessory #3 ASUS TMP-M R2.0
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Video_tdr_failure
Hello All,
I recently at random would get BSOD VIDEO_TDR_FAILURE error - atikmpag.sys.. Can someone tell me what this means and how I can resolve this issue?
Nothing new has changed with my rig that I can think of except installing a vertical mount for my GPU. New software recently installed is Citrix Workspace, for work - which installs citrix indirect display adapter.
I have attempted to downgrade/upgrade/reinstall all my GPU drivers - AMD Radeon RX 5700 XT.
ANY reply would be much appreciated! Please help!
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11-01-2019 10:51 PM #2ROG Guru: Brown Belt Array RedSector73 PC Specs
RedSector73 PC Specs Laptop (Model) FA506IU-AL130T x 2 Motherboard ROG CROSSHAIR VIII HERO (WI-FI) Processor AMD Ryzen 9 3900X 12-Core Processor Memory (part number) 4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die Graphics Card #1 Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC) Sound Card Arctis DAC Monitor Asus ROG Swift PG348Q Storage #1 ADATA SX8200PNP 1TB Storage #2 2 x Samsung SSD 840 EVO 250GB CPU Cooler Coolermaster Liquid Pro Master 360 Case EVGA DG-87 Gunmetal Grey Gaming Case Power Supply EVGA SuperNOVA G2 750W Gold Power Keyboard Corsair K95 RGB Platinum Mouse Corsair Gaming Sabre RGB Gaming Mouse Headset ARCTIS Pro Wireless Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large OS Windows 11 64bit Pro Network Router PfSence Intel i5-10210U 6 Port Accessory #1 TP-Link Gigabit 8&6 Port Switches
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Get DDU https://www.wagnardsoft.com/ with it you need to, in SAFEMODE uninstall your graphics drivers and then reinstall the latest.
Next,
go back to https://www.amd.com/en/support and download the latest chipset drivers for your motherboard.
While I see you have reinstalled before, cleaning out the old drivers / registry entries can help and DDU does this.
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