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  1. #1
    New ROGer Array
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    Oct 2019
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    Armoury Crate 6263.dll and 6261.dll is missing

    I am trying to change settings in my keyboard,mouse in Armoury crate app but it says that 6263.dll and 6261.dll is missing...
    I tried reinstalling,cleaning regedit,removing all asus apps but still no luck, does anyone have those dll's or a fix?
    Last edited by Sagnol; 11-01-2019 at 06:07 PM. Reason: changing desc

  2. #2
    ROG Member Array antony209494 PC Specs
    antony209494 PC Specs
    MotherboardCrosshair VI Hero
    ProcessorAMD Ryzen 7 1700
    Memory (part number)Corsair Vengeance LPX 3200 CL-16
    Graphics Card #1ASUS R9 290X DirectCUII
    Sound CardOnboard
    MonitorSamsung S22B350
    Storage #1Samsung 840 EVO 250GB
    Storage #2Western Digital WD10EARS-00MVWB0
    CPU CoolerAntec Kuhler H2o 620
    Power SupplyCorsair GS 800 2013 edition
    OS Windows 10 Pro 64bit

    Join Date
    Aug 2017
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    Same problem here. It used to work, then I reinstalled it and now it doesn't. Spent hours installing, unistalling and wiping remains of old files, services and registry entries but nothing works. It is unbelievable how buggy/bad armoury crate.

  3. #3
    ROG Guru: Orange Belt Array
    Join Date
    Apr 2019
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    have u downloaded the newest version of ac from ms store? there is an diagnosis tool now implemented

  4. #4
    New ROGer Array
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    Nov 2019
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    Angry No devices are shown in armoury crate

    THIS SOFTWARE IS COMPLETE ****!!!
    E7C8DA76-C9B9-4297-8681-DD878330AFE7.dll not found in system
    6215.dll not found in system

    No devices are shown!

    I've installed and reinstalled all severall time

  5. #5
    New ROGer Array
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    Dec 2018
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    Have any of you found a solution guys ?

  6. #6
    New ROGer Array
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    Feb 2020
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    Quote Originally Posted by lahceneamine View Post
    Have any of you found a solution guys ?
    I had this problem for my two asus devices: a motherboard model prime b450 plus and a Pugio rog mouse. Both devices, in armoury crate, showed a blank page with a dll missing. Then, I received and applied two HAL updates. The result is this: now devices page shows the app backround, no error messages but... is empty. Lol... what a fantastic progress... Is it a joke, asus?

  7. #7
    New ROGer Array
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    Dec 2018
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    I just got that too, went from the dll error to the black screen with both my Delta Headset and PUGIO Mouse.

  8. #8
    New ROGer Array
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    Feb 2020
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    Quote Originally Posted by lahceneamine View Post
    I just got that too, went from the dll error to the black screen with both my Delta Headset and PUGIO Mouse.
    Don't try to reinstall, clean, reboot or other else. It's totally useless. I don't want to format my whole system just for this crappy software. I'm going to upgrade my rig in near future, so I will choose to give my money to another brand with better software and LED environment (Aura Sync is another example of how bad is Asus on his own software).
    For your Pugio, use armoury II. It's still able to update it and to configure dpi, calibration and so on.

  9. #9
    New ROGer Array
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    Sep 2019
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    now my mouse is fine pugio but my 240 cooler fan page is blank please help but with my mouse went you right click on devices list two one is blank one is working wtf

  10. #10
    New ROGer Array
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    Dec 2018
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    Possible FIX

    Quote Originally Posted by karlkimpton87 View Post
    now my mouse is fine pugio but my 240 cooler fan page is blank please help but with my mouse went you right click on devices list two one is blank one is working wtf
    I've read somewhere that you can get back your fan control by deleting "aioFAN.xml" that you can find in "ProgramData/Asus/ArmourySDK/AIO". Afterwards launch Armoury Crate and check.
    If you have the PUGIO working (no black screen / no dll missing error) could you please share your "ArmourySDK" folder please ? I might found a fix for everyone's dll problem with that.
    Thank you.

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