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  1. #1
    New ROGer Array
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    Exclamation Armoury Crate doesn't update

    I just installed Armoury Crate so i can change the settings of my new asus mouse/keyboard.
    When i go to device>mouse(Rog Gladius 2) it says "Required to do device update to continue".
    I go to the updates tab then i have 3 updates, after the updates are finished they do not seem to be installed because everytime it says that i have updates...
    What is going on with this buggy software...

  2. #2
    ROG Enthusiast Array
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    ...your not alone and no-one have the solution either!

  3. #3
    ROG Guru: Orange Belt Array
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    Indeed, welcome to the club. We are all just sitting here waiting for something good to happen. If they would make a complete tool to remove everything that would be a big help. As of right now, all their software leaves a good amount of files behind now. I'm not sure if we are beta testing for them or what is actually going on now. It is what it is.

    What actually needs to happen is all this RGB needs to be universal and you should be able to use the app you want to control it. No one wants to have 10 different manufacture software to control various RGB in 2019.

  4. #4
    ROG Guru: White Belt Array
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    Feb 2019
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    While ASUS makes some great hardware software is not and has never been and id doubt will ever be one of their strong suits. Im still waiting on a version of AURA and GPU tweak that works correctly. Beautiful abilities on an R6E motherboard that is running static red and I use MSI after burner, yes software by another manufacturer, for my pair of 2080Ti Strix cards because GPU tweak just had never worked either. Latest version still wont start correctly and wont save profiles. Then you have Armory Crate, Armory, and the worst of them all AI Suite. Ive just come to accept that Ill have to take the hardware as is and find alternate methods for software.

  5. #5
    New ROGer Array
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    Quote Originally Posted by KILLER_K View Post
    Indeed, welcome to the club. We are all just sitting here waiting for something good to happen. If they would make a complete tool to remove everything that would be a big help. As of right now, all their software leaves a good amount of files behind now. I'm not sure if we are beta testing for them or what is actually going on now. It is what it is.

    What actually needs to happen is all this RGB needs to be universal and you should be able to use the app you want to control it. No one wants to have 10 different manufacture software to control various RGB in 2019.

    lol are they even serious? i cannot even control my motherboard lightning right now. And Aura seems to recognise only my ram keyboard mouse without showing up my mobo...

  6. #6
    ROG Guru: White Belt Array flyinion PC Specs
    flyinion PC Specs
    Laptop (Model)GL703GE-ES73
    MotherboardCrosshair Hero VIII non-WiFi
    ProcessorRyzen 7 3700X
    Memory (part number)GSkill DDR4-3600 Trident Z Neo CL18
    Graphics Card #1EVGA 2080 Super FTW3 Hydro Copper
    MonitorAsus PG279Q & Dell U2414H
    Storage #1Samsung Evo 970 Plus 500GB
    Storage #2Samsung Evo 860 2TB
    CPU CoolerCustom Loop, cuplex kryos next, AC ST30 V2, aquacomputer D5 PWM, AC 150mm res
    CasePhanteks Enthoo Luxe 2 (719)
    Power SupplySeasonic Prime Ultra Gold 1000W
    Keyboard Steelseries M750 TKL, Duckyshine 5 MX Brown
    Mouse Steelseries Rival 700
    Headset Steelseries Arctis Pro + GameDAC
    Mouse Pad Steelseries QcK Limited
    Headset/Speakers Kanto YU2 with old Yamah HTIB sub
    OS Win10 Pro
    Network RouterGoogle WiFi
    Accessory #1 Saitek X52
    Accessory #2 Schiit Magni and Modi 2 Uber
    Accessory #3 Asus BW-16D1X-U blu-ray burner

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    Yeah this software is ridiculous. I installed Aura when I built my X570 Crosshair VIII based system a couple months ago, Armoury Crate auto-installed. Eh it worked ok, then the recent update mentions on the motherboard's downloads page that you should uninstall Aura if you have Armoury Crate so I did. That sent me down a two hour hole of tons of reboots and uninstall/reinstall of different versions of just Amoury Crate and just Aura and NEITHER worked correctly on its own. I ended going against Asus' instructions and put them both back on the system together and everything is back to working. I agree their software is totally ridiculous.

  7. #7
    ROG Guru: Orange Belt Array
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    The only way I got mine to work last time was a fresh OS install. Armoury Crate worked for a little while, Then I installed Asus Suite 3 and everything went to crap. I have tried registry cleaning, manually deleting. searching and deleting. As my board will not show up in Armoury crate 2. installed Aura to see if I could get that. But I'm stuck with an app crash or service not found or running. When it is in fact running. Looks like it is Rainbow for Board and the ram for a long time now.

    I even tried the G.Skill app for my ram. It will not even work from all the Asus mess it has left behind and not working. It is what it is.

  8. #8
    New ROGer Array
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    Angry

    its incredibly stupid that they cant fix something as simple as this. maybe they need to hire people that know what they're doing . like someone from anywhere at this point. my armory crate hasnt worked for days now. worked fine 1 day and the next nothing. uninstalled everything and reinstalled and still nothing.heck my armory crate wont even update past beta now and its really pissing me off to the point im about to sell my rig and go with gigabye or literally anything else. which sucks because i really love the asus rog ryujin. that little live dash screen is so nice and i cant even get gifs to work on that. asus really screwed the pooch on this one. i'd rather have to wait and it be done right the first time then whats been happening. also. before i forget i had to edit this. theres NO DRIVER updates at all when i go to the asus support site. nothign but bios updates.
    Last edited by evilkabuki; 11-06-2019 at 06:29 AM.

  9. #9
    New ROGer Array
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    Tue, its so sad.

    Cant control my Rog Ryujin or Aura of my Devices.

    First time it went well, but then: NOTHING.

    Unbeliveable for such company.

  10. #10
    ROG Guru: Yellow Belt Array Super Gnome PC Specs
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    MotherboardROG Rampage VI Extreme Omega
    ProcessorIntel® Core™ i9-9980XE CPU @ 3.00GHz
    Memory (part number)Corsair LPX Vengeance DDR4 DRAM 2666MHz 128 GB
    Graphics Card #1Asus 2080 ti Turbo
    Graphics Card #2Asus 2080 ti Turbo
    MonitorJAPANNEXT JN-VT500UHD 4K 50-inch LCD
    Storage #1Crucial MX500 1 TB
    Storage #2Samsung 970 Pro 1 TB
    CPU CoolerROG Ryujin 360
    CaseThermaltake View 71 TG
    Power SupplyCORSAIR AXi Series, AX1600i 1600 watt
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    Accessory #2 Gigabyte GC-A 2WAY NVLINK RGB (3-slot)

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    Quote Originally Posted by Chrizzy View Post
    ...your not alone and no-one have the solution either!

    While you lose the potential functionality of things like lighting and updating, it remains only potential. Solution: uninstall and forget. Asus software is horrible, always has been, always will be. Problem solved.

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