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  1. #1
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    Join Date
    Nov 2019
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    Exclamation Asus ROG Gladius II unusable after firmware upgrade

    Good afternoon,

    I have 2 peripherals :
    - Asus ROG Strix Flare
    - Asus ROG Gladius II

    At boot, the ROG Armoury application prompted me to upgrade the firmwares of the devices. I accepted and let the application proceed. The operation was successful for the keyboard but not for the mouse (I had a message that the firmware upgrade failed for the Gladius II). Right after the upgrade failure, the mouse stopped being detected (no led, no sensivity).

    When I look into the peripherals manager, I can see that the mouse is detected as a disk drive named "NXP LPC1XXX IFLASH USB Device" with inside a file called "firmware.bin" (with a size of 128KB). [See Picture 1]
    https://www.noelshack.com/2019-45-2-...us-error-1.png

    When I look into ROG Armoury Application, the mouse has disappeared. [See Picture 2]
    https://www.noelshack.com/2019-45-2-...us-error-2.png

    I already tried some things :
    - Plugging into another computer, it's all the same.
    - Plugging/Unplugging, it's all the same.
    - I tried to use the tool called "Gladius II FW Update Tool" (version 2.0.2.2), I get the error message "CAN_NOT_GET_HANDLE". [See Picture 3]
    https://www.noelshack.com/2019-45-2-...us-error-3.png

    The only thing I can tell for sure is that the problem came from the application Armoury, which couldn't upgrade the firmware properly.
    Of course the 2 years warranty has expired recently (planned obsolescence?).
    I have a Razer DeathAdder that lasted +10 years and is still usable today...

    I'm out of options, do you guys have any leads to solve this?

    Thank you and have a nice day.

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