Results 1 to 5 of 5

Hybrid View

  1. #1
    New ROGer Array
    Join Date
    Nov 2019
    Reputation
    10
    Posts
    1

    Exclamation Asus ROG Gladius II unusable after firmware upgrade

    Good afternoon,

    I have 2 peripherals :
    - Asus ROG Strix Flare
    - Asus ROG Gladius II

    At boot, the ROG Armoury application prompted me to upgrade the firmwares of the devices. I accepted and let the application proceed. The operation was successful for the keyboard but not for the mouse (I had a message that the firmware upgrade failed for the Gladius II). Right after the upgrade failure, the mouse stopped being detected (no led, no sensivity).

    When I look into the peripherals manager, I can see that the mouse is detected as a disk drive named "NXP LPC1XXX IFLASH USB Device" with inside a file called "firmware.bin" (with a size of 128KB). [See Picture 1]
    https://www.noelshack.com/2019-45-2-...us-error-1.png

    When I look into ROG Armoury Application, the mouse has disappeared. [See Picture 2]
    https://www.noelshack.com/2019-45-2-...us-error-2.png

    I already tried some things :
    - Plugging into another computer, it's all the same.
    - Plugging/Unplugging, it's all the same.
    - I tried to use the tool called "Gladius II FW Update Tool" (version 2.0.2.2), I get the error message "CAN_NOT_GET_HANDLE". [See Picture 3]
    https://www.noelshack.com/2019-45-2-...us-error-3.png

    The only thing I can tell for sure is that the problem came from the application Armoury, which couldn't upgrade the firmware properly.
    Of course the 2 years warranty has expired recently (planned obsolescence?).
    I have a Razer DeathAdder that lasted +10 years and is still usable today...

    I'm out of options, do you guys have any leads to solve this?

    Thank you and have a nice day.

  2. #2
    New ROGer Array
    Join Date
    May 2020
    Reputation
    10
    Posts
    2

    Same problem here

    I got the same problem as you...,did you found some fix for the problem?

    Quote Originally Posted by fifeed View Post
    Good afternoon,

    I have 2 peripherals :
    - Asus ROG Strix Flare
    - Asus ROG Gladius II

    At boot, the ROG Armoury application prompted me to upgrade the firmwares of the devices. I accepted and let the application proceed. The operation was successful for the keyboard but not for the mouse (I had a message that the firmware upgrade failed for the Gladius II). Right after the upgrade failure, the mouse stopped being detected (no led, no sensivity).

    When I look into the peripherals manager, I can see that the mouse is detected as a disk drive named "NXP LPC1XXX IFLASH USB Device" with inside a file called "firmware.bin" (with a size of 128KB). [See Picture 1]
    https://www.noelshack.com/2019-45-2-...us-error-1.png

    When I look into ROG Armoury Application, the mouse has disappeared. [See Picture 2]
    https://www.noelshack.com/2019-45-2-...us-error-2.png

    I already tried some things :
    - Plugging into another computer, it's all the same.
    - Plugging/Unplugging, it's all the same.
    - I tried to use the tool called "Gladius II FW Update Tool" (version 2.0.2.2), I get the error message "CAN_NOT_GET_HANDLE". [See Picture 3]
    https://www.noelshack.com/2019-45-2-...us-error-3.png

    The only thing I can tell for sure is that the problem came from the application Armoury, which couldn't upgrade the firmware properly.
    Of course the 2 years warranty has expired recently (planned obsolescence?).
    I have a Razer DeathAdder that lasted +10 years and is still usable today...

    I'm out of options, do you guys have any leads to solve this?

    Thank you and have a nice day.

  3. #3
    ROG Guru: Orange Belt Array Gofran PC Specs
    Gofran PC Specs
    MotherboardROG MAXIMUS XI FORMULA
    Processori9-9900K
    Memory (part number)F4-3200C14D-32gb
    Graphics Card #1Asus ROG STRIX GTX 1080 Ti
    MonitorDell 2417dg
    Storage #1970 evo 500gb
    Storage #2951 nvme 500gb
    CPU CoolerROG RYUO 240
    Power SupplyAsus RoG Thor 850W
    Keyboard Asus claymore
    Mouse Asus Spatha
    Mouse Pad Asus rog sheath
    OS Windows 10
    Accessory #1 Phanteks Evolv x

    Join Date
    Mar 2016
    Reputation
    11
    Posts
    295

    Try this remove usb then for wireless version is left and right and scroll button hold then place usb cable in it should do a reset try that

  4. #4
    Administrator Array MasterC@ASUS's Avatar
    Join Date
    Aug 2014
    Reputation
    110
    Posts
    1,536

    To be clear, Gladius II or Gladius II Wireless? Origin?

  5. #5
    New ROGer Array
    Join Date
    May 2020
    Reputation
    10
    Posts
    2

    Hi

    Quote Originally Posted by MasterC@ASUS View Post
    To be clear, Gladius II or Gladius II Wireless? Origin?
    Is a Gladius II with the wire it was fine and then the next day dead. Same problem as in the first post .

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •