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  1. #1
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    Exclamation Asus ROG Gladius II unusable after firmware upgrade

    Good afternoon,

    I have 2 peripherals :
    - Asus ROG Strix Flare
    - Asus ROG Gladius II

    At boot, the ROG Armoury application prompted me to upgrade the firmwares of the devices. I accepted and let the application proceed. The operation was successful for the keyboard but not for the mouse (I had a message that the firmware upgrade failed for the Gladius II). Right after the upgrade failure, the mouse stopped being detected (no led, no sensivity).

    When I look into the peripherals manager, I can see that the mouse is detected as a disk drive named "NXP LPC1XXX IFLASH USB Device" with inside a file called "firmware.bin" (with a size of 128KB). [See Picture 1]
    https://www.noelshack.com/2019-45-2-...us-error-1.png

    When I look into ROG Armoury Application, the mouse has disappeared. [See Picture 2]
    https://www.noelshack.com/2019-45-2-...us-error-2.png

    I already tried some things :
    - Plugging into another computer, it's all the same.
    - Plugging/Unplugging, it's all the same.
    - I tried to use the tool called "Gladius II FW Update Tool" (version 2.0.2.2), I get the error message "CAN_NOT_GET_HANDLE". [See Picture 3]
    https://www.noelshack.com/2019-45-2-...us-error-3.png

    The only thing I can tell for sure is that the problem came from the application Armoury, which couldn't upgrade the firmware properly.
    Of course the 2 years warranty has expired recently (planned obsolescence?).
    I have a Razer DeathAdder that lasted +10 years and is still usable today...

    I'm out of options, do you guys have any leads to solve this?

    Thank you and have a nice day.

  2. #2
    New ROGer Array
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    Same problem here

    I got the same problem as you...,did you found some fix for the problem?

    Quote Originally Posted by fifeed View Post
    Good afternoon,

    I have 2 peripherals :
    - Asus ROG Strix Flare
    - Asus ROG Gladius II

    At boot, the ROG Armoury application prompted me to upgrade the firmwares of the devices. I accepted and let the application proceed. The operation was successful for the keyboard but not for the mouse (I had a message that the firmware upgrade failed for the Gladius II). Right after the upgrade failure, the mouse stopped being detected (no led, no sensivity).

    When I look into the peripherals manager, I can see that the mouse is detected as a disk drive named "NXP LPC1XXX IFLASH USB Device" with inside a file called "firmware.bin" (with a size of 128KB). [See Picture 1]
    https://www.noelshack.com/2019-45-2-...us-error-1.png

    When I look into ROG Armoury Application, the mouse has disappeared. [See Picture 2]
    https://www.noelshack.com/2019-45-2-...us-error-2.png

    I already tried some things :
    - Plugging into another computer, it's all the same.
    - Plugging/Unplugging, it's all the same.
    - I tried to use the tool called "Gladius II FW Update Tool" (version 2.0.2.2), I get the error message "CAN_NOT_GET_HANDLE". [See Picture 3]
    https://www.noelshack.com/2019-45-2-...us-error-3.png

    The only thing I can tell for sure is that the problem came from the application Armoury, which couldn't upgrade the firmware properly.
    Of course the 2 years warranty has expired recently (planned obsolescence?).
    I have a Razer DeathAdder that lasted +10 years and is still usable today...

    I'm out of options, do you guys have any leads to solve this?

    Thank you and have a nice day.

  3. #3
    ROG Guru: Orange Belt Array Gofran PC Specs
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    MotherboardROG MAXIMUS XI FORMULA
    Processori9-9900K
    Memory (part number)F4-3200C14D-32gb
    Graphics Card #1Asus ROG STRIX GTX 1080 Ti
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    CPU CoolerROG RYUO 240
    Power SupplyAsus RoG Thor 850W
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    Mouse Pad Asus rog sheath
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    Try this remove usb then for wireless version is left and right and scroll button hold then place usb cable in it should do a reset try that

  4. #4
    Administrator Array MasterC@ROG's Avatar
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    To be clear, Gladius II or Gladius II Wireless? Origin?

  5. #5
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    Hi

    Quote Originally Posted by MasterC@ASUS View Post
    To be clear, Gladius II or Gladius II Wireless? Origin?
    Is a Gladius II with the wire it was fine and then the next day dead. Same problem as in the first post .

  6. #6
    New ROGer Array fbajjar PC Specs
    fbajjar PC Specs
    Laptop (Model)ASUS ROG Zephyrus S GX502GW
    MotherboardIntel HM370
    ProcessorIntel Core i7 9750H
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    Graphics Card #1NVIDIA RTX 2070 Max-P
    Sound CardRealtek ALC294
    MonitorSHP14D3
    Storage #1Intel 660p NVME SSD 1TB
    Power SupplyADP-230GB B
    Mouse ROG GLADIUS II
    Headset ROG CERBERUS
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    I also have the same problem when I DIDNT EVEN DO ANY FIRMWARE UPGRADE. How does that make any sense? All I did was change the surface calibration to manual and the mouse literally shut off and transformed itself into a CRP DISABLD brick. I already lost my faith in ASUS laptops and now their peripherals act like this too?Â*

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