Armoury Crate not recognizing devices and unable to control RGB

[Papey]

Ok suddenly it allowed me to update my mouse HAL, using armoury crate from windows store. Then I kept getting the armoury crate updater stuck at 1/4 complete on start up. Used the updated installed from asus website for my mobo and then boom it worked suddenly. Thank farrr!!

[MrAgapiGC]

Ok suddenly it allowed me to update my mouse HAL, using armoury crate from windows store. Then I kept getting the armoury crate updater stuck at 1/4 complete on start up. Used the updated installed from asus website for my mobo and then boom it worked suddenly. Thank farrr!!

the fix was deploy 2h ago. update can be done now in app.

[Caverpillar]

Hey guys, the fix works... Yesterday I received several updates, and error code 12 while upgrading Gladius too, I've just successfully updated it. Don't mess with installation, Armoury Crate is a software that must be installed on time and leave it alone...
Now, I hope this wave of updates can resolve an annoying bug for me: if I set a color combination on my mobo and my mouse, in game i'm sure I will lost color sync. My mouse simply stucks on one color while mobo keeps changing them as expected... I'd like to buy a rog keyboard soon, but if this problem won't be resolved, I will leave asus peripherals for something more stable.

[sebsolace]

*fix did not work*
Armoury Crate pushed me a memory & mouse update today. They both installed fine, there was no error code:12 for the rog gladius ii this time. Devices are up to date. However, aura sync functions are still very broken and not working. No devices are seen by aura sync. I have no control over mobo, ram, or led header. Still can not edit, etc in aura creator either.

[Papey]

*fix did not work*
Armoury Crate pushed me a memory & mouse update today. They both installed fine, there was no error code:12 for the rog gladius ii this time. Devices are up to date. However, aura sync functions are still very broken and not working. No devices are seen by aura sync. I have no control over mobo, ram, or led header. Still can not edit, etc in aura creator either.

I had my RAM not being recognised (G.SKILL). I powered down, unplugged PSU (or switch it off) and wait 10 seconds. Reconnected and RAM was working again. Try that!

[Super Gnome]

Not sure if this helps, but has anyone tried reinstalling Windows and then installing Armoury Crate again?

[Caverpillar]

Not sure if this helps, but has anyone tried reinstalling Windows and then installing Armoury Crate again?

Me! Six month ago, I was trying to fix my stuck sync bug, messing around with installation and uninstallation, but the situation went worse and worse... Disapperead devices, update loops and every problem that fitting this forum. I buyed my first M2, so I did a fresh Windows installation on it. Armoury crate came back to normal behaviour, apart from sync bug... but this follow my rig from before Armoury Crate exists

[Super Gnome]

Me! Six month ago, I was trying to fix my stuck sync bug, messing around with installation and uninstallation, but the situation went worse and worse... Disapperead devices, update loops and every problem that fitting this forum. I buyed my first M2, so I did a fresh Windows installation on it. Armoury crate came back to normal behaviour, apart from sync bug... but this follow my rig from before Armoury Crate exists

I've given up on sync and all of that RGB, digital display stuff, etc. It worked for a few months and then it became a source of headaches. I no longer install any Asus software except for the Bios, and park my rigs so you cant really see them whenever possible. Asus hardware is its strong point. The software is mostly garbage. If there was any choice I wouldnt even install a Bios.

[sebsolace]

I had my RAM not being recognised (G.SKILL). I powered down, unplugged PSU (or switch it off) and wait 10 seconds. Reconnected and RAM was working again. Try that!

thanks, this method had worked pre the 7/15/20 updates but unfortunately it does not fix my current issue

[Caverpillar]

I've given up on sync and all of that RGB, digital display stuff, etc. It worked for a few months and then it became a source of headaches. I no longer install any Asus software except for the Bios, and park my rigs so you cant really see them whenever possible. Asus hardware is its strong point. The software is mostly garbage. If there was any choice I wouldnt even install a Bios.

I've just pressed F to respect. My bug is still here, what a shame... At this point, I think Asus software situation won't be better, I'm really sad to leave Rog family soon, but we work hard to buy elite products, they MUST work like a charm.