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USB Device Failed - GU502GU-BB71-CB

kasen23
Level 7
So I just bought a ASUS Zephyrus M Thin 15.6" Gaming Laptop Model Number: GU502GU-BB71-CB. And each time I plug my Logitech G600 mouse into any of the USB ports I get the following msg "The Last USB device you connected to this computer malfunctioned and windows does not recognize it" This can happen anywhere from a minute after plugging in the mouse or 15+ minutes. It's very random. Is it possible the device needs to be replaced? I still have time to return it.

Thanks
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