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  1. #1
    New ROGer Array Ukrainian1's Avatar
    Join Date
    Jan 2019

    Brand new GL704GM Strix SCAR II already showing malfunctions

    Hi gamers, I had to get a new laptop as an emergency, and I got this GL704GM Strix SCAR II. I am noticing errors right away, I cannot or do not have any control of the color scheme on the keyboard. Playing simple, non-GPU heavy games will cause it to freeze, yesterday it happened with frostpunk, other day it was a different game. Also, if I have a game open, and close the lid for even a second, and re-open it, thats it, everything is frozen, I have to hold the power button to hard reboot. Am I just special, or are these ...whatever errors or glitches normal for this particular model?
    Does ROG offer any kind of diagnostic tools to tell me if this is something I can remedy? I update my GPU drivers all the time with Nvidia Experience. I would appreciate any type of help.

  2. #2
    New ROGer Array SulimanAF's Avatar
    Join Date
    Jun 2019

    Are you undervolting the CPU or GPU? That could cause performance and stability issues.

    Also, I'd update the BIOS and Windows to the latest versions available.

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