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  1. #1
    New ROGer Array
    Join Date
    Oct 2019
    Reputation
    10
    Posts
    4

    Purchased a new ROG Crosshair VII, but the WiFi/Bluetooth Antenna doesn't work

    I have tested with a old antenna I have which is only for 2.4ghz WiFi its really old and crappy and its being used on something else but it works so I know the motherboard is completely fine. But when I connect the Asus WiFi antenna that came with the motherboard it doesn't work at all.

    Any advice? No point sending the entire motherboard back and having to disassemble my entire system just for a accessory.

    Hoping I can get a replacement or buy a new one if I have too.

  2. #2
    New ROGer Array RedSector73 PC Specs
    RedSector73 PC Specs
    MotherboardROG CROSSHAIR VIII HERO (WI-FI)
    ProcessorAMD Ryzen 9 3900X 12-Core Processor
    Memory (part number)PVR416G413C9K @3800 15-15-15-30 CR1 or @3600 14-15-14-28 CR1
    Graphics Card #1Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC)
    MonitorAsus ROG Swift PG348Q
    Storage #1ADATA SX8200PNP 1TB
    Storage #22 x Samsung SSD 840 EVO 250GB
    CPU CoolerCoolermaster Liquid Pro Master 360
    CaseEVGA DG-87 Gunmetal Grey Gaming Case
    Power SupplyEVGA SuperNOVA G2 750W Gold Power
    Keyboard Corsair K95 RGB Platinum
    Mouse Corsair Gaming Sabre RGB Gaming Mouse
    Headset ARCTIS Pro Wireless
    Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large
    OS Windows 10 64bit Pro
    Network RouterRT-AC87U

    Join Date
    Apr 2018
    Reputation
    40
    Posts
    481

    Talk with Asus via ticket system, directly about it, (be nice) sure they would send you out one without doing RMA.

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