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11-15-2019 11:44 AM #1New ROGer Array
- Join Date
- Oct 2019
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- 10
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Purchased a new ROG Crosshair VII, but the WiFi/Bluetooth Antenna doesn't work
I have tested with a old antenna I have which is only for 2.4ghz WiFi its really old and crappy and its being used on something else but it works so I know the motherboard is completely fine. But when I connect the Asus WiFi antenna that came with the motherboard it doesn't work at all.
Any advice? No point sending the entire motherboard back and having to disassemble my entire system just for a accessory.
Hoping I can get a replacement or buy a new one if I have too.
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11-15-2019 01:23 PM #2ROG Guru: Blue Belt Array RedSector73 PC Specs
RedSector73 PC Specs Laptop (Model) FA506IU-AL130T x 2 Motherboard ROG CROSSHAIR VIII HERO (WI-FI) Processor AMD Ryzen 9 3900X 12-Core Processor Memory (part number) 4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die Graphics Card #1 Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC) Sound Card Arctis DAC Monitor Asus ROG Swift PG348Q Storage #1 ADATA SX8200PNP 1TB Storage #2 2 x Samsung SSD 840 EVO 250GB CPU Cooler Coolermaster Liquid Pro Master 360 Case EVGA DG-87 Gunmetal Grey Gaming Case Power Supply EVGA SuperNOVA G2 750W Gold Power Keyboard Corsair K95 RGB Platinum Mouse Corsair Gaming Sabre RGB Gaming Mouse Headset ARCTIS Pro Wireless Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large OS Windows 10 64bit Pro Network Router RT-AC87U
- Join Date
- Apr 2018
- Reputation
- 43
- Posts
- 877
Talk with Asus via ticket system, directly about it, (be nice) sure they would send you out one without doing RMA.
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