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  1. #1
    New ROGer Array
    Join Date
    Jul 2019

    G731gu Automatically go into bios automatically

    I have asus rog strix g g731gu here, after window update and restart the laptop, its automatically go into bios utility ez mode, and show no storage device present.
    Anyone know how to fix it?

  2. #2
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Dell Inspiron 15 7567
    MotherboardMSI x470 Gaming Plus
    ProcessorAMD 2600X
    Memory (part number)16GB Crucial Ballistix Elite 3600
    Graphics Card #1ASUS GTX 1080 Strix
    MonitorBenQ BL3200PT
    Storage #1Intel 600p NVMe
    CPU CoolerWraith
    Casecustom Antec 900
    Power SupplyCorsair HX1000
    Keyboard Logitech Orion Spark
    Mouse Logitech MX500
    Headset Plantronics 777 with Oregon Aero upgrade
    xeromist's Avatar
    Join Date
    Jul 2010

    It sounds like the hard drive is potentially having an issue. You may want to load defaults in the BIOS to ensure nothing is corrupted.

    If you can't get the drive to be recognized you may need to extract the drive and connect it to another PC directly or via USB dock to see if it is recognized. If it's recognized then you know it's the machine. If the drive isn't seen by other PCs then the drive may be dead.

    In the worst case, sometimes the additional activity caused by a major update can tip over a drive that was ready to fail.
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