Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

G731gu Automatically go into bios automatically

jasontan1995
Level 7

‎11-16-2019 09:59 PM - last edited on ‎03-06-2024 07:21 PM by Community Admin

I have asus rog strix g g731gu here, after window update and restart the laptop, its automatically go into bios utility ez mode, and show no storage device present.
Anyone know how to fix it?
Labels:
0 Kudos
1,971 Views
2 REPLIES 2

xeromist
Moderator

‎11-18-2019 11:17 AM

It sounds like the hard drive is potentially having an issue. You may want to load defaults in the BIOS to ensure nothing is corrupted.

If you can't get the drive to be recognized you may need to extract the drive and connect it to another PC directly or via USB dock to see if it is recognized. If it's recognized then you know it's the machine. If the drive isn't seen by other PCs then the drive may be dead.

In the worst case, sometimes the additional activity caused by a major update can tip over a drive that was ready to fail.
A bus station is where a bus stops. A train station is where a train stops. On my desk, I have a work station…
0 Kudos

adragos235
Level 7

‎12-08-2019 05:10 AM

jasontan1995 wrote:
I have asus rog strix g g731gu here, after window update and restart the laptop, its automatically go into bios utility ez mode, and show no storage device present.
Anyone know how to fix it?


Did you find the solution? I have the same problem,my laptop is g731gv
0 Kudos