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  1. #1
    ROG Member Array
    Join Date
    Mar 2017
    Reputation
    10
    Posts
    8

    How do you report BIOS bugs?

    I checked the support page for my ASUS X570 Strix -F but don't see an option the bug has been present over the last few BIOS releases know so either it's not been noticed/reported.

    This specific issue is within the memory timings since i upgraded to 4x 8GB Teamgroup Samsung B-die 3200MTs i can't overclock past 3600MTs and came across posts that people have had to set the CMD rate to 2T however using CPU-Z and HWinfo changing this setting in the BIOS has no effect even if you shut the system down completely and power back on, the option shows as selected in the BIOS but it still runs at 1T CMD. As a workaround i have to use Ryzen Master to set to 2T. Now this setting i can verify doesn't work but also using Ryzen DRAM calculator to tweak my memory results in a no POST so i suspect there maybe other memory options not working either.

    I know my memory is quite capable of hitting 3600MTs at CL14 but even prior to the extra two sticks i could never get it to run with the same timings that worked on my Crosshair 6 Hero and Ryzen 1700. I thought the issue would be fixed later down the line but 3 BIOS updates later and these issues are still present.

  2. #2
    New ROGer Array Gamil PC Specs
    Gamil PC Specs
    MotherboardStrix B450-F
    ProcessorRyzen 7 3700x
    Memory (part number)KHX3600C17D4/8GX*2@3600
    Graphics Card #1MSI RX-480 GamingX 8gb OC
    MonitorASUS VP247x2
    Storage #1Samsung 970 EVO+ 500gb
    Storage #2860EVO 250gb/Black 2tb/Barracuda Green 2tb
    CPU CoolerWraith Prism
    CaseNZXT H500
    Power SupplyCorsair RMX650X
    Keyboard Bloody B945
    Mouse ROG Spatha
    Headset HyperX Cloud Revolver
    Headset/Speakers Logitech G51
    OS Windows 10 Pro
    Network RouterRT-AC56U
    Accessory #1 ZS620kl
    Accessory #2 BT400

    Join Date
    Mar 2019
    Reputation
    10
    Posts
    12

    ASUS doesn't even fix known bad BIOSes they've posted, after telling people they're bad... of course there's no process to report issues.

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