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  1. #1
    ROG Member Array Jalida's Avatar
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    G74 sx & Sentelic touch pad issue

    Hi I have a G74sx laptop

    sentelic software 9.4.9.5 R1

    normally I have the touch pad disabled when I have a mouse plugged in but every time that I put the laptop to sleep the touch pad enables itself again and I have to go in and disable it once more.

    How do I stop this from happening?
    Last edited by Jalida; 11-27-2019 at 05:48 PM.

  2. #2
    ROG Member Array Jalida's Avatar
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    actually I just found out that I have to do this anytime that I even close the lid.

  3. #3
    ROG Guru: Green Belt Array
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    Are you running Windows 10 1903 or 1909?

    If you are then update your ATK drivers to version 1.0.0061 (64bit):

    https://dlcdnets.asus.com/pub/ASUS/n...ge_V100061.zip

    Or ATK driver 1.0.0050 (32 bit):

    https://dlcdnets.asus.com/pub/ASUS/n..._VER100050.zip

    Good Luck
    G752VSK, G75VW-3D, G51J, G1S
    Homebuilt Windows Server

  4. #4
    ROG Member Array Jalida's Avatar
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    using 1903 64 bit version windows 10, installed from your first link, restarted computer, closed lid, opened lid and same situation happens, touch-pad is active when there is a usb mouse plugged in

  5. #5
    ROG Guru: Green Belt Array
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    You have to first uninstall the old version ATK driver before installing the new version.

    Is that what you meant to state?

    If so, I would suggest you roll back the Sentelic driver to an earlier version.

    Do you have another mouse to try? Does a different USB mouse change the symptom?

    Good Luck
    G752VSK, G75VW-3D, G51J, G1S
    Homebuilt Windows Server

  6. #6
    ROG Member Array Jalida's Avatar
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    Yup did that, was forced to uninstall and restart before i could install newer package.

    Only difference seems to be that now i have an OSD for the FN functions. both my logitech mice produce same thing of touch pad coming back to life after closing the lid

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