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  1. #1
    ROG Guru: Orange Belt Array XYchromosone PC Specs
    XYchromosone PC Specs
    MotherboardASUS Maximux XI Extreme [BIOS 1502]
    Processori9 9900KS
    Memory (part number)G.Skill Trident Z RGB CL17 3600MHz 32GB [4x8]
    Graphics Card #1ASUS ROG Strix Gaming GTX 1080Ti 11GB
    MonitorAOC AGON AG271QG 27" 144Hz [165Hz OC]
    Storage #12 X Samsung 970 Pro NVMe 1TB M.2 SSD [DIMM.2_1+ DIMM.2_2]
    Storage #2Samsung 850 Evo SSD 500GB SATA 3
    CPU CoolerThermaltake Floe Riing 360 Premium AIO
    CaseFractal Design Define R6 Black
    Power SupplyCorsair AX1600i
    Keyboard RAZER Blackwidow X Tournament Chroma
    Mouse RAZER Lancehead [ambidextrous] Chroma
    Headset Sennheiser RS165 Wireless
    Headset/Speakers Sennheiser CX 100 inner ear headphones
    OS Windows 10 Pro x64 + Ubuntu Studio 20.04
    Network RouterASUS DSL-AC68U
    XYchromosone's Avatar
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    Hi ASUS do you plan to fix the onboard Audio codec with a BIOS fix?

    I for one can confirm after now using 2 brand new Maximus XI mobos, a Code and an Extreme, which both show the exact problem with Audio popping, crackling and skipping etc, that this is not an isolated case. Especially with all the other members disclosing the same news with their Maximus XI mobos. My question is simply are the engineers working on a fix if it can be done with a BIOS update, or if there's anything at all in the works to fix this issue?

    I can not see me doing 2 RMA's which was suggested, because the chances of fixing this is minus 1. Regarding a replacement, I am not comfortable with, unless the mobos have been tested before shipped to guarantee that THOSE mobos won't suffer the same issue.

    I would think that knowing how many generation Realtek have been using the similar codec it should be matured enough to have no such issues. Unless the problem totally lies with ASUS not designing the circuitry around the chip well enough. But I am not looking to blame anyone really, just looking for the truth, that is simple.

  2. #2
    ROG Guru: White Belt Array Squall_Rinoa89 PC Specs
    Squall_Rinoa89 PC Specs
    MotherboardAsus Maximus XI Hero Wifi
    ProcessorIntel Core i7 9700K
    Memory (part number)F4-3200C16D-16GTZSW G.Skill Tridentz
    Graphics Card #1Evga 1080 Ti SC Black Edition 11G-P4-6393-KR
    Graphics Card #2Evga 1080 Ti SC Black Edition 11G-P4-6393-KR
    Sound CardCreative Sound Blaster Recon 3D
    MonitorAcer 21.5" LED S220HQL / ASUS PB278Q 27"
    Storage #1Samsung 860 Evo PRO 256GB
    Storage #2Samsung 850 Evo 500GB
    CPU CoolerEvga 280 CLC AIO
    CaseCoolerMaster HAF 932 ADVANCED
    Power SupplyEvga 1300G2 SuperNOVA 1300W Full modular
    Keyboard Corsair K70 RGB Cherry MX
    Mouse Logitech G502 Proteus Spectrum
    Headset Turtle be X07 PRO
    Headset/Speakers Logitech Z 506 5.1 75W
    OS Windows 10 PRO

    Join Date
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    Honestly... they might but your most likely better off buying an PCI-E sound card and using that. I'm using my Creative Sound Blaster Core 3D from forever ago. Would be faster to do that then to mess with the whole onboard audio.
    CoolerMaster HAF 932 Advanced Case
    Intel Core i7 Coffee lake 9700K @ 5.1GHz
    ASUS Maximus XI Hero WIFI LGA 1151 Z390
    G.Skill DDR4 TRIDENTZ 3200MHz 16GB (8GBx2)
    2x EVGA nVidia EVGA 1080 TI SC BLACK Edition
    EVGA SuperNOVA 1300 G2 PSU
    1x 256GB SAMSUNG 860PRO SSD
    2x 500GB Samsung 850 EVO SSD
    1x WD BLACK 2TB 7200 RPM 64MB Cache SATA Hard Drive (6.0Gb/s)

  3. #3
    ROG Guru: Yellow Belt Array Enderwiggin03 PC Specs
    Enderwiggin03 PC Specs
    MotherboardROG STRIX Z390-E Gaming
    ProcessorIntel Core i9 9900k @ 5.1Ghz on all 8 cores 1.355v
    Memory (part number)F4-4266C19D-16GTZR @ 4000Mhz CL16-17-17-35 1.45v
    Graphics Card #1EVGA RTX 2070 XC Ultra
    Sound CardCreative Sound Blaster X AE-5
    MonitorASUS VG248QE
    Storage #1Samsung 970 Evo 500GB m.2
    Storage #2Samsung 860 Evo 1TB SATA
    CPU CoolerEVGA CLC280 with 4x NF-A14 iPPC-3000 PWM (push/pull)fans
    CaseFractal Design R6
    Power SupplyEVGA G3 1000w
    Keyboard Logitech G513 Carbon
    Mouse Logitech G703
    Mouse Pad Logitech Poweplay
    OS Windows 10 Home x64

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    I thought it was a Windows 10 1903 problem?

  4. #4
    ROG Guru: Orange Belt Array XYchromosone PC Specs
    XYchromosone PC Specs
    MotherboardASUS Maximux XI Extreme [BIOS 1502]
    Processori9 9900KS
    Memory (part number)G.Skill Trident Z RGB CL17 3600MHz 32GB [4x8]
    Graphics Card #1ASUS ROG Strix Gaming GTX 1080Ti 11GB
    MonitorAOC AGON AG271QG 27" 144Hz [165Hz OC]
    Storage #12 X Samsung 970 Pro NVMe 1TB M.2 SSD [DIMM.2_1+ DIMM.2_2]
    Storage #2Samsung 850 Evo SSD 500GB SATA 3
    CPU CoolerThermaltake Floe Riing 360 Premium AIO
    CaseFractal Design Define R6 Black
    Power SupplyCorsair AX1600i
    Keyboard RAZER Blackwidow X Tournament Chroma
    Mouse RAZER Lancehead [ambidextrous] Chroma
    Headset Sennheiser RS165 Wireless
    Headset/Speakers Sennheiser CX 100 inner ear headphones
    OS Windows 10 Pro x64 + Ubuntu Studio 20.04
    Network RouterASUS DSL-AC68U
    XYchromosone's Avatar
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    @Squall_Rinoa89 I thought of that and I will most likely have to go that rout, because I plan on doing AV production and a decent ADC is a must. I was using an Echo Media PCI card for many years which served me well. However, my point is based on principle, I paid a premium price for broken hardware,, which I think needs to be fixed.

    @Enderwiggin03 I wish it was a windows thing however the problem also happens in Ubuntu, so one would conclude it is a hardware problem, or an IRQ ????? or????? This is why engineers really need to take a good look at this problem

    Last edited by XYchromosone; 12-02-2019 at 06:18 AM.

  5. #5
    ROG Enthusiast Array mcmarky PC Specs
    mcmarky PC Specs
    MotherboardAsus ROG Maximus X Hero
    ProcessorIntel Core i7 8700K
    Memory (part number)F4-4133C19D-16GTZC
    Graphics Card #1Asus ROG Strix RTX 2080 OC
    MonitorBenQ XL2546
    Storage #1Samsung 970 Evo Plus 1TB
    CPU CoolerNoctua NH-D15S
    CaseFractal Design Define C
    Power SupplyBeQuiet Dark Power Pro 11 550W
    Keyboard Razer BlackWidow Ultimate Stealth 2014
    Mouse Razer Mamba Elite
    OS Windows 10 64bit Home

    Join Date
    Jan 2018
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    Audio popping and crackles can be solved by disabling the fast boot/start of windows 10 under energy options.

    I thought in the past that the ASUS onboard audio with SS3 would be a very good solution and I played with it 2 years. Last week, just for fun, I connected my old Sound Blaster RECON 3D USB and I couldn't believe that this old thing sounds much better than the onboard sound. In the games I really locate the enemies much clearer again, esp. with enabled scout mode.

    I will never look for a good onboard sound solution, because every dedicated part is still so much better. I will use 15% discount for a Sound Blaster AE-7 and get happy.

  6. #6
    ROG Member Array JonRedcorn PC Specs
    JonRedcorn PC Specs
    MotherboardAsus Strix-E z370
    ProcessorIntel 8700k
    Memory (part number)Gskill-Trident Z 3000mhz 16 gigs
    Graphics Card #1EVGA 1070 FTW
    Monitor2x Dell 1080p leds
    Storage #14 tb WD black HDD
    CPU CoolerCorsair H60i
    CaseCoolermaster Master Case Maker Series
    Power SupplySeasonic Focus Plus Gold 750w
    Keyboard Microsoft Sidewinder
    Mouse Logitech G9x
    Headset Steelseries Arctis 5
    OS Windows 10

    Join Date
    Oct 2017
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    Quote Originally Posted by mcmarky View Post
    Audio popping and crackles can be solved by disabling the fast boot/start of windows 10 under energy options.

    I thought in the past that the ASUS onboard audio with SS3 would be a very good solution and I played with it 2 years. Last week, just for fun, I connected my old Sound Blaster RECON 3D USB and I couldn't believe that this old thing sounds much better than the onboard sound. In the games I really locate the enemies much clearer again, esp. with enabled scout mode.

    I will never look for a good onboard sound solution, because every dedicated part is still so much better. I will use 15% discount for a Sound Blaster AE-7 and get happy.
    Yeah no... This doesn't fix anything. The rear Audio port is trash, I plug my speakers into the mic port on the front and everything is fine. If I use the rear port it crackles and pops and this just started happening on my maximux x code, a motherboard I paid 350 dollars for. This is a joke. I'll never buy asus products again. Had nothing but issues with multiple products from them.

  7. #7
    ROG Guru: Orange Belt Array bass junkie xl PC Specs
    bass junkie xl PC Specs
    MotherboardAsus Rog XI Code Z-370 ( Wifi ) bios -1403
    Processori9-9900-Ks @ 5.1/4.8 Cache @ 1.28v
    Memory (part number)32 GB Team Group X @ 4200 mhz cl-17-17-17-32 @1.45v / vccio = 1.18v/ vcssa = 1.20 v
    Graphics Card #1Msi Gtx 1080 TI FE + Kraken G12 360mm Aio @ 2000 mhz @ 1.050v Curve
    Sound CardMotherboard Realtec , Driver 87.46
    MonitorAsus PG279Q , 27 inch 165 HZ , 1440p G-Sync
    Storage #1Samsung 970 evo 1 TB x 2 m.2 nvme ssd
    Storage #2Samsung 970 evo + 500 GB (OS ) m.2 nvme ssd
    CPU CoolerDeep Cool Gamermaxx 360mm v2 / Kraken G12 s36 360mm
    CaseThermaltake View 71 full Glass
    Power SupplyThermaltake Grand 750w RGB Platnuim
    Keyboard Corsair K95 Platnuim RGB
    Mouse Corsair Night Sword RGB
    Headset Razer Kraken 7.1 chroma
    Mouse Pad Asus Sheeth Large
    Headset/Speakers Logitech Z-5500 THX 5.1
    OS Windows 10-1809 x64 Pro
    bass junkie xl's Avatar
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    Z370 x hero only front panel pops for me rear panel mobile audio is just fine for me . I dont use any front panel audio.

    Rear panel audio is just fine on my z370 x hero and z 270

  8. #8
    New ROGer Array HoHoOhNo PC Specs
    HoHoOhNo PC Specs
    MotherboardAsus Maximus X Code
    ProcessorIntel 8700K
    Memory (part number)32 Gb G-Skill Ripjaws V F4-3200C14D-16GVK
    Graphics Card #1Saphire RX Vega 64 Nitro+
    MonitorHP Omen 32" Freesynch
    Storage #1Samsumg 9700 Pro M.2
    Storage #2Samsung 860 1 Tb Evo/ Sandisk Extreme SSD
    CPU CoolerCorsair H150i Pro AIO
    CaseCoolerMaster HAF X
    Power SupplyEVGA 1000W Gold
    Keyboard Logitech G910
    Mouse Logitech M550 Thumb Optical
    Headset Sennheiser HD 650
    OS W10 Pro
    Network RouterAsus RT AC1900P
    HoHoOhNo's Avatar
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    Just installed the AE-9 on my Code X. Yeah, no comparison. Much much better, make my HD-650 cans sound great!

  9. #9
    ROG Enthusiast Array mcmarky PC Specs
    mcmarky PC Specs
    MotherboardAsus ROG Maximus X Hero
    ProcessorIntel Core i7 8700K
    Memory (part number)F4-4133C19D-16GTZC
    Graphics Card #1Asus ROG Strix RTX 2080 OC
    MonitorBenQ XL2546
    Storage #1Samsung 970 Evo Plus 1TB
    CPU CoolerNoctua NH-D15S
    CaseFractal Design Define C
    Power SupplyBeQuiet Dark Power Pro 11 550W
    Keyboard Razer BlackWidow Ultimate Stealth 2014
    Mouse Razer Mamba Elite
    OS Windows 10 64bit Home

    Join Date
    Jan 2018
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    Quote Originally Posted by JonRedcorn View Post
    Yeah no... This doesn't fix anything. The rear Audio port is trash, I plug my speakers into the mic port on the front and everything is fine. If I use the rear port it crackles and pops and this just started happening on my maximux x code, a motherboard I paid 350 dollars for. This is a joke. I'll never buy asus products again. Had nothing but issues with multiple products from them.
    If that doesn't help, just try all the things posted in this thread. That helps me to solve the crackles.

    For me, SB Recon3D produces even much better sound than this onboard chip. Going on for SB AE-7.

  10. #10
    ROG Guru: Orange Belt Array XYchromosone PC Specs
    XYchromosone PC Specs
    MotherboardASUS Maximux XI Extreme [BIOS 1502]
    Processori9 9900KS
    Memory (part number)G.Skill Trident Z RGB CL17 3600MHz 32GB [4x8]
    Graphics Card #1ASUS ROG Strix Gaming GTX 1080Ti 11GB
    MonitorAOC AGON AG271QG 27" 144Hz [165Hz OC]
    Storage #12 X Samsung 970 Pro NVMe 1TB M.2 SSD [DIMM.2_1+ DIMM.2_2]
    Storage #2Samsung 850 Evo SSD 500GB SATA 3
    CPU CoolerThermaltake Floe Riing 360 Premium AIO
    CaseFractal Design Define R6 Black
    Power SupplyCorsair AX1600i
    Keyboard RAZER Blackwidow X Tournament Chroma
    Mouse RAZER Lancehead [ambidextrous] Chroma
    Headset Sennheiser RS165 Wireless
    Headset/Speakers Sennheiser CX 100 inner ear headphones
    OS Windows 10 Pro x64 + Ubuntu Studio 20.04
    Network RouterASUS DSL-AC68U
    XYchromosone's Avatar
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    Dec 2015
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    I found a fix for my Maximus XI Code. First i uninstalled the realtek audio codec in device manager choosing to also delete the drivers. Then i used the DriverStoreExplorer utility to remove anything related to realtek and a-volute drivers from Windows drivers store. I also uninstalled the realtek driver software in apps and features. I then rebooted and went into the BIOS and disabled the HD Audio, pressed F10 to save the BIOS and booted into Windows. I then rebooted back into the BIOS where I re-enabled the HD Audio, pressed F10 and booted into Windows. After installing the latest realtek audio driver and software, the sound was good without any crackling etc. and YouTube video plays video and sound as expected, without any stutter, lag or any other unwanted anomaly that the realtekaudio codec was suffering from before.

    Next I'm going to try this solution with my Maximus XI Extreme and report back my findings.
    Last edited by XYchromosone; 12-09-2019 at 03:19 PM.

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