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12-04-2019 03:54 PM #1
- Join Date
- Oct 2013
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- 10
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Microsoft Remote Assistance Bad Image Error
Last edited by Keith Weisshar; 12-04-2019 at 03:58 PM.
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04-05-2020 06:03 AM #2
- Join Date
- Oct 2019
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- 10
- Posts
- 2
same thing is happening to me
let me know if you find a fix
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04-06-2020 01:12 AM #3
raju2529 PC Specs Laptop (Model) R542UQ-DM153 ( X542UQ.309SA ) Motherboard Asus Builtin Motherboard X542UQ Processor Intel core i5 7200u @2.5Ghz Memory (part number) Adata 2400 Mhz 16GB DDR4 Graphics Card #1 intel HD 620 graphics 1GB DDR3 DCH WHQL driver v27.20.100.9316 Graphics Card #2 Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v27.21.14.6589 Graphics Card #3 nil Graphics Card #4 nil Sound Card Realtek HD Audio controller with codec ALC294 WHQL driver v6.0.9132.1 Monitor Builtin Lcd monitor model BOE Storage #1 Samsung 850 Evo 1000GB SSD M.2. 2280 Storage #2 Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch CPU Cooler Built-in Case From factory Power Supply 65W Keyboard Built in keyboard Mouse Built in mouse Headset Purchased Philips HeadSet Mouse Pad nil Headset/Speakers Realtek Builtin Speakers OS Windows 10 Enterprise 64bit v21H1 build no 19043.899 Network Router NextVision ONU Fiber Modem Accessory #1 G40 Wired Gaming Mouse Accessory #2 Laptop Cooling table with fan Accessory #3 Secureye Usb finger print scanner added seperately for Windows Hello
- Join Date
- Feb 2018
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- 9
- Posts
- 337
Add those. DLL files and all related files to the exclusion lists in windows defender or in antivirus software.