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12-06-2019 11:20 PM #1ROG Member Array owcraftsman PC Specs
owcraftsman PC Specs Motherboard Crosshair VIII Hero Processor R9-3900X Memory (part number) F4-3600C16Q-32GTZNC Graphics Card #1 EVGA 2080 Ti Ultra Monitor Asus ROG Swift PG278Q Storage #1 Samsung 970 EVO M.2 512GB Storage #2 Corsair MP600 M.2 Gen4 CPU Cooler EK-Quantum Case BenchTop ATM Power Supply EVGA Supernova G2 1000w Keyboard Corsair K68 RGB Mouse Logitech G403 Headset Kingston HyperX Cloud (white) Mouse Pad CMStorm Headset/Speakers Logitech z5500 OS W10x64 Pro 1909 Network Router GT AC5300 ROG 
- Join Date
- Jul 2012
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REAL BENCH NOT WORKING WITH CROSSHAIR VIII HERO/Leaderboard is down too
I can stress test which is great but when I run the Benchmark it completes but does not produce an .rar file, therefore, cannot be submitted for comparison.
The error message is " Unable to properly parse system spec. Please report in RealBench forum"
So here I am reporting in RealBench Forum.
I added my comments to an old thread and waited for a reply and none came.
Clearly RB needs to be updated unless someone here can post up a result proving it works on a X570 board for them. If so, please do!
I have tried disabling all other monitoring software and closing all applications but it will not run in safe mode so I'm at a loss on how to fix.
This wouldn't be so bad because Lord knows there are plenty of Benchmarking applications out there to use, but here it is in a Forum of it's own collecting dust. I can't even access the leaderboard with my old results from Maximus VIII.
PLEASE ASUS IF YOU ARE'T GOING TO SUPPORT IT ANYMORE JUST SAY SO
Otherwise knock off the rust and refurbish this so we can use and share again.| Ryzen 9 3900X | ASUS ROG C8H | Trident Z Neo 4x8 3600 C16 | EVGA RTX2080Ti Ultra | EVGA Supernova 1000 G2 | Corsair 1TB MP600 (OS) & Samsung 970 evo 1TB M.2 (Games) | Custom Enthoo Luxe | EK-Quantum (CPU & Mobo) | Hydro Copper (2080Ti) | Custom external loop w/Phoyba Xtreme Nova 1080 |
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12-22-2019 03:13 AM #2ROG Member Array owcraftsman PC Specs
owcraftsman PC Specs Motherboard Crosshair VIII Hero Processor R9-3900X Memory (part number) F4-3600C16Q-32GTZNC Graphics Card #1 EVGA 2080 Ti Ultra Monitor Asus ROG Swift PG278Q Storage #1 Samsung 970 EVO M.2 512GB Storage #2 Corsair MP600 M.2 Gen4 CPU Cooler EK-Quantum Case BenchTop ATM Power Supply EVGA Supernova G2 1000w Keyboard Corsair K68 RGB Mouse Logitech G403 Headset Kingston HyperX Cloud (white) Mouse Pad CMStorm Headset/Speakers Logitech z5500 OS W10x64 Pro 1909 Network Router GT AC5300 ROG
- Join Date
- Jul 2012
- Reputation
- 17
- Posts
- 18
So that's how it is huh? submit a support ticket no help here
| Ryzen 9 3900X | ASUS ROG C8H | Trident Z Neo 4x8 3600 C16 | EVGA RTX2080Ti Ultra | EVGA Supernova 1000 G2 | Corsair 1TB MP600 (OS) & Samsung 970 evo 1TB M.2 (Games) | Custom Enthoo Luxe | EK-Quantum (CPU & Mobo) | Hydro Copper (2080Ti) | Custom external loop w/Phoyba Xtreme Nova 1080 |
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07-06-2020 01:57 AM #3ROG Guru: Brown Belt Array RedSector73 PC Specs
RedSector73 PC Specs Laptop (Model) FA506IU-AL130T x 2 Motherboard ROG CROSSHAIR VIII HERO (WI-FI) Processor AMD Ryzen 9 3900X 12-Core Processor Memory (part number) 4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die Graphics Card #1 Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC) Sound Card Arctis DAC Monitor Asus ROG Swift PG348Q Storage #1 ADATA SX8200PNP 1TB Storage #2 2 x Samsung SSD 840 EVO 250GB CPU Cooler Coolermaster Liquid Pro Master 360 Case EVGA DG-87 Gunmetal Grey Gaming Case Power Supply EVGA SuperNOVA G2 750W Gold Power Keyboard Corsair K95 RGB Platinum Mouse Corsair Gaming Sabre RGB Gaming Mouse Headset ARCTIS Pro Wireless Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large OS Windows 11 64bit Pro Network Router PfSence Intel i5-10210U 6 Port Accessory #1 TP-Link Gigabit 8&6 Port Switches
- Join Date
- Apr 2018
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- 66
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- 1,358
+1 same issue.
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07-10-2020 01:45 AM #4ROG Member Array owcraftsman PC Specs
owcraftsman PC Specs Motherboard Crosshair VIII Hero Processor R9-3900X Memory (part number) F4-3600C16Q-32GTZNC Graphics Card #1 EVGA 2080 Ti Ultra Monitor Asus ROG Swift PG278Q Storage #1 Samsung 970 EVO M.2 512GB Storage #2 Corsair MP600 M.2 Gen4 CPU Cooler EK-Quantum Case BenchTop ATM Power Supply EVGA Supernova G2 1000w Keyboard Corsair K68 RGB Mouse Logitech G403 Headset Kingston HyperX Cloud (white) Mouse Pad CMStorm Headset/Speakers Logitech z5500 OS W10x64 Pro 1909 Network Router GT AC5300 ROG
- Join Date
- Jul 2012
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They never replied to my support ticket and clearly could care less. The shame is most of their TOUTED software is crap bug fest better never installed. The worst of it being the RGB and ARGB which in some cases is the only way to control lighting. Sadly it's the same for MSI and Gigabyte too. Bottom line never buy a Mobo for supported software period.
| Ryzen 9 3900X | ASUS ROG C8H | Trident Z Neo 4x8 3600 C16 | EVGA RTX2080Ti Ultra | EVGA Supernova 1000 G2 | Corsair 1TB MP600 (OS) & Samsung 970 evo 1TB M.2 (Games) | Custom Enthoo Luxe | EK-Quantum (CPU & Mobo) | Hydro Copper (2080Ti) | Custom external loop w/Phoyba Xtreme Nova 1080 |
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07-10-2020 04:38 AM #5ROG Guru: Brown Belt Array RedSector73 PC Specs
RedSector73 PC Specs Laptop (Model) FA506IU-AL130T x 2 Motherboard ROG CROSSHAIR VIII HERO (WI-FI) Processor AMD Ryzen 9 3900X 12-Core Processor Memory (part number) 4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die Graphics Card #1 Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC) Sound Card Arctis DAC Monitor Asus ROG Swift PG348Q Storage #1 ADATA SX8200PNP 1TB Storage #2 2 x Samsung SSD 840 EVO 250GB CPU Cooler Coolermaster Liquid Pro Master 360 Case EVGA DG-87 Gunmetal Grey Gaming Case Power Supply EVGA SuperNOVA G2 750W Gold Power Keyboard Corsair K95 RGB Platinum Mouse Corsair Gaming Sabre RGB Gaming Mouse Headset ARCTIS Pro Wireless Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large OS Windows 11 64bit Pro Network Router PfSence Intel i5-10210U 6 Port Accessory #1 TP-Link Gigabit 8&6 Port Switches
- Join Date
- Apr 2018
- Reputation
- 66
- Posts
- 1,358
3900x + 2080ti + x570 both of us with same issue can't be a coincidence.
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07-10-2020 12:09 PM #6ROG Member Array owcraftsman PC Specs
owcraftsman PC Specs Motherboard Crosshair VIII Hero Processor R9-3900X Memory (part number) F4-3600C16Q-32GTZNC Graphics Card #1 EVGA 2080 Ti Ultra Monitor Asus ROG Swift PG278Q Storage #1 Samsung 970 EVO M.2 512GB Storage #2 Corsair MP600 M.2 Gen4 CPU Cooler EK-Quantum Case BenchTop ATM Power Supply EVGA Supernova G2 1000w Keyboard Corsair K68 RGB Mouse Logitech G403 Headset Kingston HyperX Cloud (white) Mouse Pad CMStorm Headset/Speakers Logitech z5500 OS W10x64 Pro 1909 Network Router GT AC5300 ROG
- Join Date
- Jul 2012
- Reputation
- 17
- Posts
- 18
The software is 10+ years old and to the best of my knowledge has never been updated to support current gen architectures. Of course this thread never took off so maybe you and I are the only peeps with the issue. However I attempted to uninstall stuff to see if there were conflicts with no success and even installed it only on a clean install of Windows which also didn't help. The last time it worked for me was with Windows 8.1 and Maximus VIII Hero
| Ryzen 9 3900X | ASUS ROG C8H | Trident Z Neo 4x8 3600 C16 | EVGA RTX2080Ti Ultra | EVGA Supernova 1000 G2 | Corsair 1TB MP600 (OS) & Samsung 970 evo 1TB M.2 (Games) | Custom Enthoo Luxe | EK-Quantum (CPU & Mobo) | Hydro Copper (2080Ti) | Custom external loop w/Phoyba Xtreme Nova 1080 |
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