©ASUSTEK COMPUTER INC. ALL RIGHTS RESERVED.

Dexter1988 · ‎12-09-2019

My laptop is ASUS Rog GL503GE with GTX 1050Ti and core i5 8300H cpu and 16 GB DDR4 2666 mhz ram. I purchased this laptop 1 year ago. Till 2 months back everything was running fine and GTX 1050ti was giving good fps on every games. Problem suddenly started when I updated to win 10 1903 . After that GPU is giving constant unplayable 20 fps in all games with lot of stuttering.
I have done following troubleshooting to solve the problem but succeeded in nothing:
1. reverted back to windows 10 1803 (clean install) + drivers installed as given by ASUS only
2.reverted back to windows 10 1709 (clean install) + drivers installed as given by ASUS only
3.Tried updating GPU drivers with latest one 441.34 and also tried beta ones (all were installed with DDU uninstallation procedure)
4.Tried rolling back GPU drivers with OEM provided ones 399.24
5. Updated win 10 to 1909 version ( clean install) + drivers installed as given by ASUS only
6.Changed All setting in Nvidia control panel to best and as directed in all posts and also making GPU as default GPU processer
7.The temperature of CPU and GPU are under normal conditions around 60 deg cel. No throttling observed anytime.
8. I have tried all GPU drives from NVidia from 399.XX to 441. XX. Nothing solved FPS
9. I installed MSI afterburner and no throttling observed anywhere
10. From GPU-Z the GPU is observed to take full load at 100% but memory controller load is very less
11. I have kept laptop at performance mode still no improvement, charger always connected
12. No extra process is there in background too that may be eating the CPU or GPU.
13.All settings like win 10 gaming DVR, game mode, xbox live etc were turned off. Still no improvement
14.There is no dust too in fans and all are clean, running properly and fans giving proper response as per temperature elevation.
15. All GPU benchmarks are coming very low with this laptop. (20 to 25 FPS everywhere)
16. I reverted back to original setting as when Laptop first came. No improvement
17. Tired updating bios to latest version. No improvement
18. Tried downgrading to all past bios version . No improvement
I am doing troubleshooting of all types since 2 months and very frustrated now and sad .
I have observed one thing which should be noted :
When I reset BIOS with CMOS battery removal method the GPU performs normal for 5 minutes only and FPS comes back to normal but after 5 minutes again 20 fps everywhere. The temperature of GPU and CPU remain around 60 degrees (no throttling) .The BIOS resetting methods brings back the GPU performance to normal for 4-5 minutes only and after that it becomes poor. I changed CMOS battery with new one but still problem remains same.
Please help me someone. Guide me what should I do.

FULLMETALJACKET · ‎12-09-2019

What are the GPU/CPU temperatures and clocks under 100% load?
Is the battery in good shape?

Dexter1988 · ‎12-14-2019

FULLMETALJACKET7 wrote:
What are the GPU/CPU temperatures and clocks under 100% load?
Is the battery in good shape?

THe battery is in good shape.
THe CPU and GPU temp. stays at around 75 deg cel . under 100% load.

Tor_Spo · ‎12-09-2019

Dexter1988 wrote:
My laptop is ASUS Rog GL503GE with GTX 1050Ti and core i5 8300H cpu and 16 GB DDR4 2666 mhz ram. I purchased this laptop 1 year ago. Till 2 months back everything was running fine and GTX 1050ti was giving good fps on every games. Problem suddenly started when I updated to win 10 1903 . After that GPU is giving constant unplayable 20 fps in all games with lot of stuttering.
I have done following troubleshooting to solve the problem but succeeded in nothing:
1. reverted back to windows 10 1803 (clean install) + drivers installed as given by ASUS only
2.reverted back to windows 10 1709 (clean install) + drivers installed as given by ASUS only
3.Tried updating GPU drivers with latest one 441.34 and also tried beta ones (all were installed with DDU uninstallation procedure)
4.Tried rolling back GPU drivers with OEM provided ones 399.24
5. Updated win 10 to 1909 version ( clean install) + drivers installed as given by ASUS only
6.Changed All setting in Nvidia control panel to best and as directed in all posts and also making GPU as default GPU processer
7.The temperature of CPU and GPU are under normal conditions around 60 deg cel. No throttling observed anytime.
8. I have tried all GPU drives from NVidia from 399.XX to 441. XX. Nothing solved FPS
9. I installed MSI afterburner and no throttling observed anywhere
10. From GPU-Z the GPU is observed to take full load at 100% but memory controller load is very less
11. I have kept laptop at performance mode still no improvement, charger always connected
12. No extra process is there in background too that may be eating the CPU or GPU.
13.All settings like win 10 gaming DVR, game mode, xbox live etc were turned off. Still no improvement
14.There is no dust too in fans and all are clean, running properly and fans giving proper response as per temperature elevation.
15. All GPU benchmarks are coming very low with this laptop. (20 to 25 FPS everywhere)
16. I reverted back to original setting as when Laptop first came. No improvement
17. Tired updating bios to latest version. No improvement
18. Tried downgrading to all past bios version . No improvement
I am doing troubleshooting of all types since 2 months and very frustrated now and sad .
I have observed one thing which should be noted :
When I reset BIOS with CMOS battery removal method the GPU performs normal for 5 minutes only and FPS comes back to normal but after 5 minutes again 20 fps everywhere. The temperature of GPU and CPU remain around 60 degrees (no throttling) .The BIOS resetting methods brings back the GPU performance to normal for 4-5 minutes only and after that it becomes poor. I changed CMOS battery with new one but still problem remains same.
Please help me someone. Guide me what should I do.

please take a video with your smartphone and please put on the msi afterburners OSD
https://i.ytimg.com/vi/iDJt_jCZZcg/maxresdefault.jpg

please put every cpu there and temps and usages (cpu & gpu)

lets start with that, maybe then we can figure out what is wrong.

Dexter1988 · ‎12-14-2019

Tor_Spo wrote:
please take a video with your smartphone and please put on the msi afterburners OSD
https://i.ytimg.com/vi/iDJt_jCZZcg/maxresdefault.jpg

please put every cpu there and temps and usages (cpu & gpu)

lets start with that, maybe then we can figure out what is wrong.

https://www.youtube.com/watch?v=-v8Q3atEz4U

Tor_Spo · ‎12-14-2019

Dexter1988 wrote:
https://www.youtube.com/watch?v=-v8Q3atEz4U

very weird, for me it seems that it for some reason uses your intel iGPU.
but why?
I would have said that it's windows 1903 bug or something asus driver related but this is very weird...

all games are locked to 30 fps?

no vsync or other syncs are activated?
powermode is "prefer max performance" in nvidia 3d program settings?
don't use global profile, configure every game separately.

you fan profile is turboboost etc..

Dexter1988 · ‎12-14-2019

Tor_Spo wrote:
very weird, for me it seems that it for some reason uses your intel iGPU.
but why?
I would have said that it's windows 1903 bug or something asus driver related but this is very weird...

all games are locked to 30 fps?

no vsync or other syncs are activated?
powermode is "prefer max performance" in nvidia 3d program settings?
don't use global profile, configure every game separately.

you fan profile is turboboost etc..

Yes this is very wierd. I am ready to reward anyone who solves my problem.
No In the games the FPS goes from 90+ for some time then back to 20- 30 fps for some seconds and again to 90 and cycle repeats.
I checked with v sync on and off...NO result
Power mode is prefer max perf. already
I tried to configure each game but no result.

VampWolf · ‎07-11-2020

My laptop is a ASUS Rog GL503GE with GTX 1050Ti and Intel® Core™ i5-8300H 2.30 GHz to 4.00 GHz 8 MB SmartCache Cores: 4 Threads: 8. I purchased this laptop some 1 year ago.It was running just fine with max 67-70 degree C on some 8 hours of games like Apex Legends.

But suddenly I started getting sudden drop of fps to below 30s and game freezes. I'm now getting a temp upto 90+ degress and it barely goes down below 75C. The fans are active and I tried to reduce processor power management to some 90% which worked well before. But now it doens't work. Hence, I tried undervolting the CPU to -150 mV. Now it doesn't reach 90 but reaches up to 87 which is still bad+ I get fps drops. I want to know if my gpu or cpu is dying. I put all the money I had to buy this . Please help..

FULLMETALJACKET · ‎12-14-2019

Dexter1988 wrote:
https://www.youtube.com/watch?v=-v8Q3atEz4U

Enable power, no load, temp and voltage limit monitoring on afterburner or use cpuz for that while you're running a game. See what it's reporting.

Something is capping your fps. Looks like it's switching to battery power mode. Maybe a faulty power supply? Se what's the limit reason so we can get more clues.

Also, go to geforce experience and turn off battery boost, see if that changes anything.

Tor_Spo · ‎12-14-2019

FULLMETALJACKET7 wrote:
Enable power, no load, temp and voltage limit monitoring on afterburner or use cpuz for that while you're running a game. See what it's reporting.

Something is capping your fps. Looks like it's switching to battery power mode. Maybe a faulty power supply? Se what's the limit reason so we can get more clues.

Also, go to geforce experience and turn off battery boost, see if that changes anything.

hopefully his powercord is fully inserted to the brick 😄 haha it would be kinda funny ..

yeah It could be faulty power supply (good catch fmj7), can you test with your friends supply (if it's proper for the model, never use wrong power supply with wrong specs..)

GL503GE poor performance and random fps drops