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  1. #1
    New ROGer Array
    Join Date
    Dec 2019

    Black screen(s) after Win 10 pro login then loss of video signal

    ROG forum peeps:

    Just did a new PC build. I am experiencing the following... upon power on, the PC boots, showing the ROG logo then boots into Windows 10. I am running two 32" HP Pavilion monitors using display port cables. When Windows boots, sometimes each screen receives a signal and sometimes only 1 does. But when Windows does boot, after I put in my password, both screens (sometimes) go totally black before I lose signal to both monitors.

    The quick fix is to reboot the PC. Sometimes the above happens again (last evening it did it three times in a row). Then other times, both monitors light up and everything works like a charm.

    Here's the hardware I am running:

    - Asus ROG Strix Z390e gaming motherboard
    - Intel Core i7-9700K Coffee Lake 8-Core 3.6 GHz LGA 1151 (300 series) processor (not overclocked)
    - Corsair HX750 PSU
    - MSI GeForce RTX 2080 X Trio video card in 1st PCI (16) slot on board
    - 4 - 8GB Corsair Vengeance RBG pro DDR4 memory modules
    - Windows 10 pro 64-bit (latest build)
    - Samsung 960 EVO Plus SSD (M2 NVMe) (Slot 1)
    - Samsung 860 EVO QVO 1TB SSD in SATA slot 2
    - 2 - HP Pavilion 32" monitors using display port cables

    Do you believe this could be a software or a hardware issue? Thank you in advance.

    - Declan

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