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    New ROGer Array elios311 PC Specs
    elios311 PC Specs
    MotherboardROG Maximus XI Hero
    ProcessorI9 9900KF
    Memory (part number)Trident Z Neo, 3600MHz, CL16, 32GB
    Graphics Card #1ROG Strix RTX 2080 Ti OC
    MonitorROG Swift PG35VQ
    Storage #1Force Series MP510 960GB M.2 SSD
    CPU CoolerROG Ryujin 360
    CaseROG Strix Helios
    Power SupplyROG Thor 850W Platinum
    Keyboard ROG Strix Flare
    Mouse ROG Gladius II Origin
    Headset ROG Strix Fusion 500

    Join Date
    Dec 2019

    Some RGBs not turning off on shutdown

    I have a problem with RGBs on my mouse (Gladius II Origin) and monitor (PG35VQ). They stay on even after I turn the PC off, even though all other hardware (keyboard, headset, case, GPU, PSU, RAM, AIO) turns dark. Aura works fine and everything syncs as expected up until shutdown.

    I tried software reinstall, OS reinstall, monitor driver reinstall, CMOS reset. Nothing helped. Same issue using both Aura Sync Utility and Armoury Crate. Not using any other control software. I can brute solve the issue on the mouse by disabling USB power when off, but that prevents me from charging my phone via USB. It also results in weird power up when my system starts to turn on, then turns off for a second or two before turning back on normally. Also, it only solves the mouse problem since the monitor has it's own power. I can simply turn the monitor lights off by pressing on the monitors power button, which is fine, but I really want it to work properly given it's price.

    No one else seems to have this issue, or no one pays any attention to it given other far worse problems with Aura. Can someone please help or at least confirm that their mouse and monitor RGBs stay on?

    Using Maximus XI Hero, latest bios, latest Win 10. Can't say if it worked on older version as the system is new.

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