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  1. #1
    New ROGer Array
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    Angry Hey ASUS STAFF and Software Team......

    do you think we could get a updated AGESA 1.0.0.4 FROM YOU GUYS at some point for your flagship ROG boards, the ROG Crosshair VII WiFi etc still does not have a stable 1.0.0.4 update, when you have released this stable for other cheaper x470 boards like the Prime...

    I've never owned ASUS, always wanted a ROG board but always very expensive, but I've always wanted a flagship board from ASUS (what a mistake)...

    After years of having MSI and Gigabyte and getting sick of the terrible support and updates.
    Always heard of the amazing support and continued updates on ASUS, after finally getting a great board the ROG CH7, I was so happy...... WHAT THE HELL HAPPENED in the last 12 months at ASUS, there is no staff ever in forums, the support well nonexistent, and updates? what updates, all other main board manufactures, Gigabyte, Asrock, MSI etc have all released AGESA 1.0.0.4 and several fixes after said update fixing issues and doing what the community asking for on all their boards new and old cheap and flagship.... what the hell happened here...
    Look at every other board manufacturer plenty of bios updates and fixes https://www.hardwareluxx.de/communit...28903.html#2.7

    This will be the first and only product I ever purchase from ASUS, I'm so disappointed
    And its clear from the responses here on the official forums and other forums that ASUS what was once great is dead, and without the community and the great support and updates from staff and software team, no one will come back. I know I never will... I will be buying the flagship gigabyte board soon.... and as someone who is brand loyal and usually sicks with same guys for years as I have before for many many years, I wont be ever buying ASUS again, terrible support staff and responses, absolutely no communication with their community... really bad

    Oh well you live and learn
    Last edited by DelBoyJamie; 12-24-2019 at 09:18 PM.

  2. #2
    ROG Enthusiast Array Zefram PC Specs
    Zefram PC Specs
    MotherboardAsus ROG Crosshair VII Hero
    ProcessorAMD Ryzen 9 3900X
    Memory (part number)G.Skill Trident Z RGB 32GB (4x8GB) F4-3600C18D-16GTZRX
    Graphics Card #1Asus ROG Strix 1080Ti OC Edition
    MonitorAsus PG279QZ 165Hz & VG248QE 144Hz
    Storage #1500GB Samsung 970 EVO
    Storage #24TB Western Digital
    CPU CoolerCustom Loop
    CaseFractal Design Define R6
    Power SupplyCorsair RM850x
    Keyboard Logitech G710+
    Mouse Logitech G502 Proteus Spectrum RGB
    Headset Sennheiser Gaming One
    Mouse Pad Razer Goliathus Control
    OS Windows 10 Professional
    Network RouterNetgear N600
    Accessory #1 Blue Yeti Blackout Microphone
    Zefram's Avatar
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    For 20+ years, through a multitude of cpu generations from both teams, I've stuck with Asus motherboards for my personal builds. I have a Crosshair VII also and I'm not sure my next board will be an Asus one. I don't even care so much about output of bioses, I just want communication. Let us know what's going on. Give us ETAs. If you can't hit those marks, communicate, readjust. Don't just stay silent and think this is ok. This is how you lose customers.

  3. #3
    ROG Enthusiast Array ROGod's Avatar
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    Do Asus actually have any staff?

    Going by the lack of customer interaction and unanswered questions here in the forums you could be fooled in thinking they don't.

    As they say "The silence is deafening".

    I'm still waiting for an 1.0.0.4b update for the VI extreme to appear.

  4. #4
    ROG Guru: Orange Belt Array xeizo PC Specs
    xeizo PC Specs
    Laptop (Model)HP i7-7500U 16GB 256GB NVMe
    MotherboardAsus Maximus VIII Hero
    Processor6700K
    Memory (part number)32GB HyperX/CorsairLP @ 3200MHz
    Graphics Card #1MSI 1080Ti @ Water
    Sound CardSteinberg UR22
    MonitorAOC 1440p 27" S-PLS
    Storage #1256GB Samsung 950 Pro NVMe
    Storage #22xSSD:s, 4xHDD:s
    CPU CoolerAntec 620 AIO push-pull 2xNidec Gentle Typhoon 1450rpm
    CaseCorsair Carbide 200R
    Power SupplyCooler Master V550S
    Keyboard Logitech G710+ MX Brown (50$ on sale)
    Mouse Steelseries Sensei RAW
    Headset Sennheiser HD600
    Mouse Pad Steelseries, hard
    Headset/Speakers Swissonic ASM5 active studio monitors (thomann.de)
    OS Windows10 preview build 16237
    Network RouterAsus RT-N66U

    Join Date
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    Maybe Asus are waiting for AGESA 1.0.0.4C or 1.0.0.5. 1.0.0.4B may have some problems which are hard to solve. Current bios 2901 works rather well, there should be no rush.
    R9 3900X - Crosshair VII - 32GB G.Skill Trident Z RGB@3800MHz 1:1:1 - Corsair H150i Pro - 1080Ti@Water
    NZXT H700 - Corsair RM850x - 1TB 970 Evo Plus - BIOS 2801 (ABBA)

  5. #5
    New ROGer Array akmalphoenix PC Specs
    akmalphoenix PC Specs
    MotherboardAsus ROG X470 Crosshair VII Hero (WIFI)
    ProcessorAMD Ryzen 3700X
    Memory (part number)G.Skill Trident Z 16GB 3200MHz CL14
    Graphics Card #1Galax RTX 2070
    CPU CoolerCooler Master ML360R AIO
    CaseLian Li PC-011 Dynamic
    Power SupplyEVGA G+ 750W Gold
    Keyboard Razer Blackwidow ELITE
    Mouse BENQ EC1-A
    OS Windows 10 Pro
    akmalphoenix's Avatar
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    ok. this is what im gonna say to asus too. i always wanted to have ROG board for a long time. this is my first ROG board. x470 CH7. my last 2 pc is also asus. and this is the last time i will buy asus board again. all mobo vendors have already release 1.0.04 bios. they release it last month. only asus got problem. im using beta bios right now, but the performance is bad, maybe i will flash it back to 2901. i paid premium for a premium support. it is terrible, i think i want to sell this board, if someone want to buy it. im getting sick of it now.
    Last edited by akmalphoenix; 12-18-2019 at 11:15 AM.

  6. #6
    New ROGer Array
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    Angry

    Bought my first ASUS product after years of using other brands. Owning a CH7 now and i'm really dissappointed in the non existing communication.
    This is not acceptable for a product with that premium price.

  7. #7
    New ROGer Array akmalphoenix PC Specs
    akmalphoenix PC Specs
    MotherboardAsus ROG X470 Crosshair VII Hero (WIFI)
    ProcessorAMD Ryzen 3700X
    Memory (part number)G.Skill Trident Z 16GB 3200MHz CL14
    Graphics Card #1Galax RTX 2070
    CPU CoolerCooler Master ML360R AIO
    CaseLian Li PC-011 Dynamic
    Power SupplyEVGA G+ 750W Gold
    Keyboard Razer Blackwidow ELITE
    Mouse BENQ EC1-A
    OS Windows 10 Pro
    akmalphoenix's Avatar
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    you guys can check this website. i already bookmark it for myself.
    https://www.hardwareluxx.de/communit...28903.html#2.7

    all mobo vendors already release new bios for their board in november. why asus taking so long to release it? its almost near 2 month now but still not have new bios in their website. i check everyday for it. this doesnt make any sense. playing waiting games is make me sick.

  8. #8
    ROG Guru: Orange Belt Array xeizo PC Specs
    xeizo PC Specs
    Laptop (Model)HP i7-7500U 16GB 256GB NVMe
    MotherboardAsus Maximus VIII Hero
    Processor6700K
    Memory (part number)32GB HyperX/CorsairLP @ 3200MHz
    Graphics Card #1MSI 1080Ti @ Water
    Sound CardSteinberg UR22
    MonitorAOC 1440p 27" S-PLS
    Storage #1256GB Samsung 950 Pro NVMe
    Storage #22xSSD:s, 4xHDD:s
    CPU CoolerAntec 620 AIO push-pull 2xNidec Gentle Typhoon 1450rpm
    CaseCorsair Carbide 200R
    Power SupplyCooler Master V550S
    Keyboard Logitech G710+ MX Brown (50$ on sale)
    Mouse Steelseries Sensei RAW
    Headset Sennheiser HD600
    Mouse Pad Steelseries, hard
    Headset/Speakers Swissonic ASM5 active studio monitors (thomann.de)
    OS Windows10 preview build 16237
    Network RouterAsus RT-N66U

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    There is a test bios with 1004B, it works mostly well but single core boost is completely broken.

    You don't want it.

    Why it's broken, when Prime/F works well, is unknown but I want a fully working bios. For now 2901 works the best.
    Even if Telemetry - which is fixed in the test bios - doesn't work at all on 2901.
    Last edited by xeizo; 12-19-2019 at 08:18 AM.
    R9 3900X - Crosshair VII - 32GB G.Skill Trident Z RGB@3800MHz 1:1:1 - Corsair H150i Pro - 1080Ti@Water
    NZXT H700 - Corsair RM850x - 1TB 970 Evo Plus - BIOS 2801 (ABBA)

  9. #9
    New ROGer Array akmalphoenix PC Specs
    akmalphoenix PC Specs
    MotherboardAsus ROG X470 Crosshair VII Hero (WIFI)
    ProcessorAMD Ryzen 3700X
    Memory (part number)G.Skill Trident Z 16GB 3200MHz CL14
    Graphics Card #1Galax RTX 2070
    CPU CoolerCooler Master ML360R AIO
    CaseLian Li PC-011 Dynamic
    Power SupplyEVGA G+ 750W Gold
    Keyboard Razer Blackwidow ELITE
    Mouse BENQ EC1-A
    OS Windows 10 Pro
    akmalphoenix's Avatar
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    yeah single core boost is weak. im using beta bios right now 0002. what is telemetry? i heard many people say about this, but i dont know what it is.
    x470 CH7 board is im not mistaken is the most expensive board in the market for its lineup, they should put priority on it, if i use low tier board, i even dont mind and understand why the update is late.
    Last edited by akmalphoenix; 12-19-2019 at 05:43 PM.

  10. #10
    ROG Guru: Orange Belt Array xeizo PC Specs
    xeizo PC Specs
    Laptop (Model)HP i7-7500U 16GB 256GB NVMe
    MotherboardAsus Maximus VIII Hero
    Processor6700K
    Memory (part number)32GB HyperX/CorsairLP @ 3200MHz
    Graphics Card #1MSI 1080Ti @ Water
    Sound CardSteinberg UR22
    MonitorAOC 1440p 27" S-PLS
    Storage #1256GB Samsung 950 Pro NVMe
    Storage #22xSSD:s, 4xHDD:s
    CPU CoolerAntec 620 AIO push-pull 2xNidec Gentle Typhoon 1450rpm
    CaseCorsair Carbide 200R
    Power SupplyCooler Master V550S
    Keyboard Logitech G710+ MX Brown (50$ on sale)
    Mouse Steelseries Sensei RAW
    Headset Sennheiser HD600
    Mouse Pad Steelseries, hard
    Headset/Speakers Swissonic ASM5 active studio monitors (thomann.de)
    OS Windows10 preview build 16237
    Network RouterAsus RT-N66U

    Join Date
    Apr 2016
    Reputation
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    Posts
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    Telemetry is for software to read the internal parameters of the CPU, Ryzen Master uses it, and even the CPU itself uses it to calculate it's performance. Some parameters can be set in the bios like PPT/TDC/EDC but for most bioses only values 0,1 and motherboard limits works. It's broken in most Zen 2 bioses making performance a hit or miss. It works 100% in the test bios.
    Last edited by xeizo; 12-19-2019 at 06:08 PM.
    R9 3900X - Crosshair VII - 32GB G.Skill Trident Z RGB@3800MHz 1:1:1 - Corsair H150i Pro - 1080Ti@Water
    NZXT H700 - Corsair RM850x - 1TB 970 Evo Plus - BIOS 2801 (ABBA)

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