Hello!
About a year ago, I became the proud owner of the Asus ROG gl703gs laptop. Some time ago, fans stopped working, and I sent it to the asus service center. They replaced the motherboard and sent the laptop back. But after that, the laptop stopped working normally. I sent it back with such a letter inside:
Hello. Before the first breakdown, my laptop worked fine. But recently the fans stopped working. I sent it to a service center where the motherboard was replaced. When I received it, it looked fine and in working condition. Until I started playing games. If before I had no problems in these games, but now after service tried to fix the fans looks like CPU overheating and laptop freezing after 20-40 minutes. I checked windows system events log and found a lot of processor errors (attached screenshot).These errors are even in idle mode, not only in working mode. There were no such errors before it got repaired. If you need, I can send a copy of the log file to confirm. I did HARD reset, BIOS reset, FACTORY reset, but this did not solve the error problem. Also, the left speaker hasn't been fixed, still have the same problem (in the first breakdown I also pointed it out). When I listen to speech / watch video / listen to music, I hear a clear rattle in the left speaker at high frequencies(for example, listen how talkin windows voice helper Cortana, or any talking video from youtube).The volume level does not matter. Maybe this is a design problem, because it was from the time of purchase. After all of the above, I would like a repair, or replacement with a similar new model. Because I'm working on this laptop, and it is very important for me. I don't want to send it again. Thank you and have great day!
They again replaced the motherboard and both coolers. After which the laptop began to work even worse (but processor error disappeared). I can’t even just surf the Internet, my laptop freezes 10 times a evening. Plus, they installed a defective fan on the processor. Now when I lift my laptop off the table, I hear a sound inside from the laptop, as if it clings to something! And recently, when I tried to download the game from Steam, I got an error that the hard drive D working with problems! It still works, but SMART gives a warning about the danger. What should I do with all of this? The service center does not repair, but breaks my laptop. Also, after the last repair, I noticed a "new feature". If I download something, or just copy, I have interference while listening to audio files.The laptop is still under warranty. May be i can return my money? Or fix it myself? Because asus service center can't help me.......
