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  1. #1
    ROG Guru: Orange Belt Array Dicehunter PC Specs
    Dicehunter PC Specs
    MotherboardAsus ROG Crosshair Hero VIII X570
    ProcessorAMD Ryzen 3950X @ 4.20GHz
    Memory (part number)Corsair Vengeance RGB Pro - 32GB - 3600MHz *4x8GB*
    Graphics Card #1AMD 5700XT 8GB @ 2000/1750
    Graphics Card #3Corsair Commander Pro
    Graphics Card #4Corsair RGB Fan LED Hub x 2
    Sound CardFiio K5 Pro
    MonitorAsus ROG XG35VQ Ultrawide 100Hz
    Storage #1WD Black SN750 1TB + WD Heatsink
    Storage #2Western Digital Caviar Black 6TB + 6TB
    CPU CoolerCorsair A500 2 x Corsair HDRGB 120mm Fans
    CaseCorsair 680 X - Black + 8 x Corsair HDRGB 120/140mm Fans
    Power SupplyCorsair RMi 1000w + Black Cablemod Kit
    Keyboard Asus ROG "Claymore 100%" RGB Cherry MX Blue + Black PBT Double Shot Keycaps
    Mouse Asus ROG Spatha
    Headset Beyerdynamic DT990 Pro 250 Ohm
    Mouse Pad Asus ROG Scabbard
    Headset/Speakers Beyerdynamic DT770 Pro 250 Ohm
    OS Windows 10 - Professional 64 Bit Edition
    Accessory #1 Audio Technica AT2020XLR + Mic Arm + Shock Mount
    Accessory #2 Corsair ST100 x 2
    Accessory #3 Asus ROG Spotlight
    Dicehunter's Avatar
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    Aura 1.07.79 Not Picking Up Mobo, Strips etc...

    Just installed the latest Aura 1.07.79 and the only thing it shows up is my ROG keyboard, The things that are not showing up are my Maximus XI Hero motherboard, ROG Spotlight and attached RGB header LED strip, I have uninstalled and reinstalled, Same problem each time, I've installed previous Aura versions and with those a separate problem arises, Each time the Service is apparently unavailable even though it is installed.

    @Asus - Any chance you guys could take a proper look at this stuff ? Your hardware is superb but your software is horrible and considering we NEED it to actually control the lights on the hardware it's not something that should be an after thought.

    EDIT

    Having asked around it seems that people, Including myself, Who have updated their ME driver to 12.0.49.1534 from the Asus Maximus XI Hero motherboard page under the Firmware download section which addresses several security issues, Are all getting these Aura issues, So maybe you guys can update Aura to be compatible with that update that you pushed out a few weeks back ?

    Click image for larger version. 

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    Last edited by Dicehunter; 12-28-2019 at 09:43 AM.





  2. #2
    New ROGer Array hortons71's Avatar
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    I've noticed on my system that it is usually enough to stop lightning service and then restart the program for it to work. But sometimes it's not possible.
    Sometimes the RGB setting for the motherboard has been disabled in the bios.
    So check if RGB is always on in bios, save the bios setting and then start Aura in Windows. It works for me.

  3. #3
    ROG Guru: Orange Belt Array Dicehunter PC Specs
    Dicehunter PC Specs
    MotherboardAsus ROG Crosshair Hero VIII X570
    ProcessorAMD Ryzen 3950X @ 4.20GHz
    Memory (part number)Corsair Vengeance RGB Pro - 32GB - 3600MHz *4x8GB*
    Graphics Card #1AMD 5700XT 8GB @ 2000/1750
    Graphics Card #3Corsair Commander Pro
    Graphics Card #4Corsair RGB Fan LED Hub x 2
    Sound CardFiio K5 Pro
    MonitorAsus ROG XG35VQ Ultrawide 100Hz
    Storage #1WD Black SN750 1TB + WD Heatsink
    Storage #2Western Digital Caviar Black 6TB + 6TB
    CPU CoolerCorsair A500 2 x Corsair HDRGB 120mm Fans
    CaseCorsair 680 X - Black + 8 x Corsair HDRGB 120/140mm Fans
    Power SupplyCorsair RMi 1000w + Black Cablemod Kit
    Keyboard Asus ROG "Claymore 100%" RGB Cherry MX Blue + Black PBT Double Shot Keycaps
    Mouse Asus ROG Spatha
    Headset Beyerdynamic DT990 Pro 250 Ohm
    Mouse Pad Asus ROG Scabbard
    Headset/Speakers Beyerdynamic DT770 Pro 250 Ohm
    OS Windows 10 - Professional 64 Bit Edition
    Accessory #1 Audio Technica AT2020XLR + Mic Arm + Shock Mount
    Accessory #2 Corsair ST100 x 2
    Accessory #3 Asus ROG Spotlight
    Dicehunter's Avatar
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    Quote Originally Posted by hortons71 View Post
    I've noticed on my system that it is usually enough to stop lightning service and then restart the program for it to work. But sometimes it's not possible.
    Sometimes the RGB setting for the motherboard has been disabled in the bios.
    So check if RGB is always on in bios, save the bios setting and then start Aura in Windows. It works for me.
    Sadly doesn't work, It's a problem with the Intel firmware security update that Asus have for the Maximus line of motherboards, It's incompatible with Aura so nothing shows up.





  4. #4
    New ROGer Array hortons71's Avatar
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    Okay, but I use Aura 1.07.79 and security update12.0.49.1534 on my Maximus XI Gene without any problems.

  5. #5
    ROG Guru: Yellow Belt Array Zammin PC Specs
    Zammin PC Specs
    MotherboardASUS ROG Maximus XI Formula
    ProcessorIntel 9900K (Conductonaut Applied)
    Memory (part number)G Skill 3200Mhz Trident Z RGB 32GB 3200Mhz CL16
    Graphics Card #1RTX 2080Ti FE
    MonitorAcer Predator XB271HU 165Hz
    Storage #1Samsung 970 EVO 2TB M.2 NVME SSD
    Storage #2Samsung 860 EVO 1TB SSD
    CPU CoolerEKWB Velocity RGB
    CaseLian Li PC-011 Dynamic
    Power SupplyCorsair RM1000i
    Keyboard Corsair K95 Platinum RGB
    Mouse Steel Series Rival 600
    Headset Astro A50 (Gen 2)
    Mouse Pad ASUS ROG Scabbard
    Headset/Speakers JBL LSR305 Mk II
    OS Windows 10 Pro 64bit
    Zammin's Avatar
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    I had some issues with the latest AURA as well, initially it wouldn't recognise one of my Trident Z RGB RAM sticks. I was on an older BIOS for my Maximus XI Formula and as soon as I updated to the latest BIOS is started working perfectly.

    Only thing that is no longer working is LiveDash. It seems it no longer works with the newest AURA. From what I've read they've migrated that functionality to Armoury Crate, but I really don't want to install that software as I've read it's buggy and bloaty..

  6. #6
    ROG Guru: White Belt Array dfaovred PC Specs
    dfaovred PC Specs
    MotherboardASUS Rog Strix Z390-F Gaming
    ProcessorIntel i5 8600K
    Memory (part number)16GB HyperX Predator RGB DDR4 3200MHz
    Graphics Card #1ASUS Rog Strix 1070 OC
    Storage #1Samsung 970 EVO Plus 500GB M.2 NVMe
    Storage #2Samsung 860 EVO 1TB
    CPU CoolerNZXT Kraken X52
    CaseNZXT H440
    Power SupplyCorsair HX850
    Keyboard HyperX Alloy Elite RGB
    Mouse HyperX Pulsefire Core RGB
    Headset HyperX Cloud II
    Mouse Pad HyperX
    Headset/Speakers Corsair SP2500
    OS Windows 10 (1903)
    dfaovred's Avatar
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    Asus motherboard functionality has now been added to iCue. Given it's only for motherboard RGB control at this stage but it's a good start.

    https://forum.corsair.com/v3/showthread.php?t=192965

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