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  1. #1
    ROG Junior Member Array
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    Dec 2013
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    Asus Xonar DX Trouble, I think she's gone, analog side anyway. Any advice?

    Hey all. I've been beating my head against the wall for some time about a supposedly superior product from Asus that was practically brand new.

    One day I noticed I had no sound. I always used analog 7.1 with 3.5mm jacks. They all just quit working. I figured it was something simple, and I would just look in to it later. I think I ended up using onboard sound for the next year or two because I could never nail down a good resolution or fix. I know, I know, I should have RMAd it when I had the chance. Not possible now. I was trying to get ahold of an Asus rep for a couple of hourse today to see if we could work something out, but no fingers were crossed. Everyone I talked to wasn't qualified, per them, and had to transfer me to another unqualified rep.

    Anyway, I have been loyal to Asus for as long as I can remember. I bet 75% of the tech in my office/game room came from them. I was disappointed when I couldn't get an answer on a simple audio card.

    Have any of you all ever ran in to this, and is it possible it could be a quick fix or compatibility issue with onboard sound or digital devices?

    I'm only typing this message as a last ditch effort to save myself a trip to town. Did love that Xonar when it worked.

    Thanks,

    Joey

  2. #2
    ROG Enthusiast Array Chrome_N PC Specs
    Chrome_N PC Specs
    MotherboardASUS Crosshair VI Extreme
    ProcessorRyzen 1800+
    Memory (part number)G.Skill F4-3200-8GTZKW
    Graphics Card #1ASUS Geforce GTX 1070 STRIX
    Sound CardAsus XONAR DX
    Storage #1Samsung SSD 960 Pro
    CPU CoolerCorsair Hydro H115i
    CaseCorsair Carbide Air 540
    Power SupplyCorsair AX760
    Keyboard MIcrosoft Sidewinder
    Mouse Microsoft Sidewinder
    OS Windows 10 Enterprise
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    Oct 2017
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    Issue could be manifold of course. Let's check:
    1) Card in a compatible slot? Did you connect the additional power jack?
    2) Onboard soundcard disabled in the BIOS? Soundrivers for onboard sound uninstalled in Wndows Device Manager? (-> show disabled devices / uninstall)
    3) Do you hear the relais clicking when booting the PC?
    4) Tried the latest drivers from ASUS? Tried the UniXonar drivers?
    5) Tried with different speakers / headphones?

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