Hello,
I recently purchased (December 30, 2019) an Asus ROG G731GU PC, and when I set the backlight on the keyboard to Rainbow in Armoury Crate, the keyboard lights up as if it were set to color cycle.
I checked the updates and in the My ASUS application it is indicated that an update is available for "ROG KB Firmware Update Tool v2.2.2" (file size 5.40Mb). However, when I want to do the update from the My ASUS application, nothing happens and it displays me "Fail! Please, try again"
So, I tried to install the "ROG KB Firmware Update Tool v2.2.2" update from the web page:
https://www.asus.com/en/supportonly/...Desk_Download/ (file is only 3.35Mb)
However, when I start the setup, a warning message asks me whether or not I want to allow the file to run (origin noted unknown). So I allow it.
Then a loading bar (extracting) appears before disappearing. Then the command prompt opens and nothing happens. It is indicated in the command prompt "The specified file is not found".
Do you have a solution ?
Thank you in advance
Cordially