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  1. #1
    New ROGer Array
    Join Date
    Jan 2020
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    ARMOURY CRATE, RGB bug

    Hello,

    I recently purchased (December 30, 2019) an Asus ROG G731GU PC, and when I set the backlight on the keyboard to Rainbow in Armoury Crate, the keyboard lights up as if it were set to color cycle.

    I checked the updates and in the My ASUS application it is indicated that an update is available for "ROG KB Firmware Update Tool v2.2.2" (file size 5.40Mb). However, when I want to do the update from the My ASUS application, nothing happens and it displays me "Fail! Please, try again"

    So, I tried to install the "ROG KB Firmware Update Tool v2.2.2" update from the web page: https://www.asus.com/en/supportonly/...Desk_Download/ (file is only 3.35Mb)
    However, when I start the setup, a warning message asks me whether or not I want to allow the file to run (origin noted unknown). So I allow it.
    Then a loading bar (extracting) appears before disappearing. Then the command prompt opens and nothing happens. It is indicated in the command prompt "The specified file is not found".

    Do you have a solution ?

    Thank you in advance
    Cordially

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