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  1. #1
    ROG Guru: Yellow Belt Array Baio73 PC Specs
    Baio73 PC Specs
    MotherboardAsus ROG Crosshair VIII Formula 2701 beta
    ProcessorAMD Ryzen 3900XT
    Memory (part number)4x8 G.Skill F4-4000C17D-16GTZR
    Graphics Card #1Sapphire RX 5700 XT
    MonitorLG 34GK950F
    Storage #1Samsung 980PRO nVme 512Gb
    Storage #2ADATA SX8200PNP NVMe 2Tb
    CPU CoolerCorsair H150i Pro RGB
    CaseLian Li 011D XL
    Power SupplyCorsair AX860i
    Keyboard Logitech G513
    Mouse Logitech G903 + Powerplay
    Headset G933 Artemis Spectrum
    Mouse Pad Logitech G840 XL
    Headset/Speakers Logitech G560
    OS Windows 10 64bit
    Network RouterLynksys EA6500
    Accessory #1 Corsair Commander Pro
    Accessory #2 10xCorsair QL120 RGB fan

    Join Date
    Jul 2014
    Reputation
    11
    Posts
    135

    Crosshair VII Hero Wi-Fi and onboard USB ports problem

    Hi there,
    I'm experiencing a very strange problem with my mainboard and onboard USB ports called USB1112 and USB15 in the manual.

    If I connect a Corsair Commander Pro to USB1112, it works fine.
    If I connect the 2 USB 3.0 front panel ports (using and adapter) to USB1112, they work fine.
    If i connect the CoPro to USB15, iCue only detects the CoPro but does not detect the AIO and the PSU (connected via USB to the CoPro).
    If I connect the front panel ports to USB15, only 1 port out of 2 works.

    I had to buy a NZXT USB hub to solve the problem, but I had to connect it to USB1112; if connected to USB15, it does not work.

    I searched the mobo manual and found (page 17) this hint:
    "1xUSB 2.0 port (USB15) at mid-board shares with ROG extension (ROG_EXT) port".

    It seems a poor explanation to me... what does USB15 and ROG_EXT port share? I don't have nothing plugged into ROG_EXT port, so why only 1 front panel USB port works? Or this header can only support 1 single USB port?

    I'd prefer to usee both headers in their full functionality and get rid of the NZXT hub as the case has narrow spaces and the hub is quite big and carries other 2 cables to fit in the case.

    Any idea?

    Baio
    CASE Lian Li 011D XL CPU AMD Ryzen 3900XT COOLER Corsair H150i Pro RGB MOBO Asus ROG Crosshair VIII Formula RAM 4x8 G.Skill F4-4000C17D-16GTZR PSU Corsair AX860i VGA Sapphire RX 5700 XT DISPLAY LG 34GK950GF AUDIO Logitech G560 SDD Samsung 970PRO NVVe 512Gb - ADATA SX8200PNP NVMe 2Tb NPUT Logitech G903 + Powerplay - G513

  2. #2
    ROG Member Array Rolda PC Specs
    Rolda PC Specs
    MotherboardROG Crosshair VII Hero
    ProcessorRyzen 7 1700
    Memory (part number)2x Kingston HyperX KHX3200C18D4/8G
    Graphics Card #1ROG STRIX RX5700XT O8G GAMING
    MonitorROG Strix XG49VQ
    Storage #1Samsung NVMe 970 EVO 250GB
    Storage #2Seagate ST3000DM007 3TB
    CPU CoolerZalman CNPS9X Optima
    CaseASUS TUF GAMING GT501
    Power Supplybe quiet! Power Zone 1000W
    Keyboard Roccat Ryos MK Pro
    Mouse Roccat Tyon
    OS Win 10 Pro x64 1909

    Join Date
    Sep 2011
    Reputation
    10
    Posts
    11

    Click image for larger version. 

Name:	usb.PNG 
Views:	0 
Size:	25.6 KB 
ID:	83950

  3. #3
    ROG Guru: Yellow Belt Array Baio73 PC Specs
    Baio73 PC Specs
    MotherboardAsus ROG Crosshair VIII Formula 2701 beta
    ProcessorAMD Ryzen 3900XT
    Memory (part number)4x8 G.Skill F4-4000C17D-16GTZR
    Graphics Card #1Sapphire RX 5700 XT
    MonitorLG 34GK950F
    Storage #1Samsung 980PRO nVme 512Gb
    Storage #2ADATA SX8200PNP NVMe 2Tb
    CPU CoolerCorsair H150i Pro RGB
    CaseLian Li 011D XL
    Power SupplyCorsair AX860i
    Keyboard Logitech G513
    Mouse Logitech G903 + Powerplay
    Headset G933 Artemis Spectrum
    Mouse Pad Logitech G840 XL
    Headset/Speakers Logitech G560
    OS Windows 10 64bit
    Network RouterLynksys EA6500
    Accessory #1 Corsair Commander Pro
    Accessory #2 10xCorsair QL120 RGB fan

    Join Date
    Jul 2014
    Reputation
    11
    Posts
    135

    Quote Originally Posted by Rolda View Post
    Click image for larger version. 

Name:	usb.PNG 
Views:	0 
Size:	25.6 KB 
ID:	83950
    Hi, thanks for your replay.
    But I can't understand what you mean with "power only"...
    Can you explain it like I was 4 years old?

    Baio
    CASE Lian Li 011D XL CPU AMD Ryzen 3900XT COOLER Corsair H150i Pro RGB MOBO Asus ROG Crosshair VIII Formula RAM 4x8 G.Skill F4-4000C17D-16GTZR PSU Corsair AX860i VGA Sapphire RX 5700 XT DISPLAY LG 34GK950GF AUDIO Logitech G560 SDD Samsung 970PRO NVVe 512Gb - ADATA SX8200PNP NVMe 2Tb NPUT Logitech G903 + Powerplay - G513

  4. #4
    ROG Guru: Yellow Belt Array Baio73 PC Specs
    Baio73 PC Specs
    MotherboardAsus ROG Crosshair VIII Formula 2701 beta
    ProcessorAMD Ryzen 3900XT
    Memory (part number)4x8 G.Skill F4-4000C17D-16GTZR
    Graphics Card #1Sapphire RX 5700 XT
    MonitorLG 34GK950F
    Storage #1Samsung 980PRO nVme 512Gb
    Storage #2ADATA SX8200PNP NVMe 2Tb
    CPU CoolerCorsair H150i Pro RGB
    CaseLian Li 011D XL
    Power SupplyCorsair AX860i
    Keyboard Logitech G513
    Mouse Logitech G903 + Powerplay
    Headset G933 Artemis Spectrum
    Mouse Pad Logitech G840 XL
    Headset/Speakers Logitech G560
    OS Windows 10 64bit
    Network RouterLynksys EA6500
    Accessory #1 Corsair Commander Pro
    Accessory #2 10xCorsair QL120 RGB fan

    Join Date
    Jul 2014
    Reputation
    11
    Posts
    135

    Ok, maybe I got the point.. Asus states that this motherboard has only 3 USB 2.0 ports onboard (and that is really a ridicolous thing). What USB15 and ROG_EXT headers share is half of USB pins, as the ROG OC Panel has a connector that fits in both headers.
    So, that's the reason why only 1 front USB port out of 2 works. And probably for the same reason the CoPro does not detect the AIO and PSU connected to it, as only 1 USB port probably does not deliver enough power for all the 3 items.

    Congratulations to Asus for this… I've been a stupid to just watch the mobo's photo and not to read the manual carefully, but Asus should explain why sacrifices a useful USB header to support a stuff like ROG OC Panel which is something one would rarely buy.

    Baio
    CASE Lian Li 011D XL CPU AMD Ryzen 3900XT COOLER Corsair H150i Pro RGB MOBO Asus ROG Crosshair VIII Formula RAM 4x8 G.Skill F4-4000C17D-16GTZR PSU Corsair AX860i VGA Sapphire RX 5700 XT DISPLAY LG 34GK950GF AUDIO Logitech G560 SDD Samsung 970PRO NVVe 512Gb - ADATA SX8200PNP NVMe 2Tb NPUT Logitech G903 + Powerplay - G513

  5. #5
    ROG Member Array Rolda PC Specs
    Rolda PC Specs
    MotherboardROG Crosshair VII Hero
    ProcessorRyzen 7 1700
    Memory (part number)2x Kingston HyperX KHX3200C18D4/8G
    Graphics Card #1ROG STRIX RX5700XT O8G GAMING
    MonitorROG Strix XG49VQ
    Storage #1Samsung NVMe 970 EVO 250GB
    Storage #2Seagate ST3000DM007 3TB
    CPU CoolerZalman CNPS9X Optima
    CaseASUS TUF GAMING GT501
    Power Supplybe quiet! Power Zone 1000W
    Keyboard Roccat Ryos MK Pro
    Mouse Roccat Tyon
    OS Win 10 Pro x64 1909

    Join Date
    Sep 2011
    Reputation
    10
    Posts
    11

    Yes. You understand. Both data pins are missing in the red circle. This part can be used, for example, to charge the phone.
    (If I connect the front panel ports to USB15)

  6. #6
    ROG Guru: Yellow Belt Array Baio73 PC Specs
    Baio73 PC Specs
    MotherboardAsus ROG Crosshair VIII Formula 2701 beta
    ProcessorAMD Ryzen 3900XT
    Memory (part number)4x8 G.Skill F4-4000C17D-16GTZR
    Graphics Card #1Sapphire RX 5700 XT
    MonitorLG 34GK950F
    Storage #1Samsung 980PRO nVme 512Gb
    Storage #2ADATA SX8200PNP NVMe 2Tb
    CPU CoolerCorsair H150i Pro RGB
    CaseLian Li 011D XL
    Power SupplyCorsair AX860i
    Keyboard Logitech G513
    Mouse Logitech G903 + Powerplay
    Headset G933 Artemis Spectrum
    Mouse Pad Logitech G840 XL
    Headset/Speakers Logitech G560
    OS Windows 10 64bit
    Network RouterLynksys EA6500
    Accessory #1 Corsair Commander Pro
    Accessory #2 10xCorsair QL120 RGB fan

    Join Date
    Jul 2014
    Reputation
    11
    Posts
    135

    Quote Originally Posted by Rolda View Post
    Yes. You understand. Both data pins are missing in the red circle. This part can be used, for example, to charge the phone.
    (If I connect the front panel ports to USB15)
    I can confirm that USB15 can fully handle also an USB pendrive. I tried and works perfectly.

    Baio
    CASE Lian Li 011D XL CPU AMD Ryzen 3900XT COOLER Corsair H150i Pro RGB MOBO Asus ROG Crosshair VIII Formula RAM 4x8 G.Skill F4-4000C17D-16GTZR PSU Corsair AX860i VGA Sapphire RX 5700 XT DISPLAY LG 34GK950GF AUDIO Logitech G560 SDD Samsung 970PRO NVVe 512Gb - ADATA SX8200PNP NVMe 2Tb NPUT Logitech G903 + Powerplay - G513

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