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  1. #1
    New ROGer Array
    Join Date
    Jan 2020

    Asus ROG strix scar II bluetooth problem

    Hello everyone.
    I am owner of asus rog strix scar 2 GL504GW. I just bought this laptop few days ago.
    I have a problem with bluetooth connection. My phone unable to connect via bluetooth to the laptop but able to send and receive file.
    I already sent my laptop to service center. Hardware is working good.
    I did a test on asus FX 503 and 504 too which the result is the same 'cant connect'. All the laptop running on windows 10.
    Is there any restriction that asus blocked?
    It is so weird coz i can connect to my friend's laptop (not asus) and my old laptop(not asus) without any problem.

    I really need the bluetooth connection. I hope i can get some info from you guys here. Appreciate it alot.

    If anyone of you having the same problem or having a solution, please do share with me.. Thank you in advance.


  2. #2
    New ROGer Array PowerPein PC Specs
    PowerPein PC Specs
    Laptop (Model)GL504GS
    MotherboardASUS Rog Scar II
    Memory (part number)Kingstone hyperx 2X16 GB
    Graphics Card #1Geforce GTX 1070
    Sound CardRealtek/ USB Roccet Juke
    Monitor1080P 144 Hz
    Storage #1Toshiba SSD PCIe
    Storage #2Toshiba SATA III 2 TB
    Power Supplyoriginal
    Keyboard USB ASUS strix tactic pro
    Mouse TRUST gaming mouse
    Headset Sonic G910 7.1 vibration
    Headset/Speakers Genius GX 3000 2.1
    OS Win 10 Enterpise
    Network RouterASUS RT AC 1200 G
    PowerPein's Avatar
    Join Date
    Jan 2020

    Do you need more information on what kind of phone system you want to connect to your machine?
    Apart from sending the file, I do not use it for anything else. It is possible that windows has a hidden configuration that works differently in different types. My systems: win10 enterprise, and android 8.0 on smartphone.

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