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AX11000 + Windows 10 = Fake "No Internet access" on Ethernet

ThinkEd
Level 7

‎02-11-2020 11:48 PM - last edited on ‎03-05-2024 08:21 PM by Community Admin

Hello

I have got this weird issue since I've got this router.

It's annoying and some apps just think that there's no internet when other apps can access the Internet with no issues.

It happens with all Windows PCs on the network, even the one directly wired to the router.

Any suggestions? I've tried resets and upgrades/downgrades of firmware and the problem is still there.

Thanks

Ed
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stellarator
Level 7

‎02-12-2020 04:02 AM

ThinkEd wrote:
Hello


It happens with all Windows PCs on the network, even the one directly wired to the router.

Ed


Check that these Windows PCs are not seeing the network is "public".


  • Network and Internet settings
  • Network Status
  • Change Connection Properties
  • Network Profile
  • Private

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ronspitzer
Level 8

‎02-19-2020 07:14 AM

You might want to try to force the DNS servers by hardcoding some known working ones into the DHCP. I have had this issue a couple of times with different routers and now use Google DNS servers for my DNS. Try hardcoding the DNS in one of the machines that is failing and see how it works. If it solves the problem then set the same DNS in the router DHCP page.
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