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02-18-2020 07:40 PM #1
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- Nov 2019
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Asus FX505DV keeps dropping internet connection
Full model name under the notebook (usually next to the serial number):
ASUS FX505DV_FX505DV
Bios version:
FX505_DV.305
CPU:
Ryzen 7 3750H
Memory amount in GB:
16
GPU:
nVidia RTX 2060
SSD/HDDs/Optical drives:
512Gb SSD NVMe
AC Adapter:
Original
Operating system:
Windows 10 Pro 64bit 10.0 build 18363, Clean Install (laptop didn´t have any SO installed)
Microsoft Activated yes/no?
Yes.
Drivers Installed (include version and especially any non-ASUS approved notebook drivers):
Every driver is downloaded from the Asus webpage and up to date, Wlan driver ver. 2024.0.10.102
Any third Party temp/voltage software installed:
No
System Overclocked (provide details)?
No
Any hardware upgraded?
No
Issue (In addition to the problem description please let us know if the problems started recently and if you remember changing anything around the same time, etc.)
The internet keeps dropping, Wi-Fi stays connected but the no internet icon appears and stops working. This happened since day 1, more or less, seems to happen more often when in turbo mode (while playing games) and when connecting bluetooth devices. Problems fixes by restarting the network adapter, but that is not a solution as I can´t play (on a gaming laptop) absolutely anything online due to constantly being kicked. I already tried a big variety of drivers, old and new, from the first available to the last, also tried unticking the turn off to save power option. Here is the wlan report result.
https://i.ibb.co/3WpjvbG/dsaww.png (forum saying invalid file)
Interface:Realtek 8822CE Wireless LAN 802.11ac PCI-E NIC
Interface GUID: 5948852b-58d8-42a3-8385-f4f9ccb3514d
Connection Mode:Automatic connection with a profile
Profile:Telfy_19696_5G
SSID:Telfy_19696_5G
BSS Type:Infrastructure
Session Duration: 0 hours 9 minutes 31 seconds
Disconnect Reason:The network is disconnected by the driver.
EventId Time Message
8000 2020-02-15T17:42:39
[+]WLAN AutoConfig service started a connection to a wireless network.
Network Adapter: Realtek 8822CE Wireless LAN 802.11ac PCI-E NIC
Interface GUID: {5948852b-58d8-42a3-8385-f4f9ccb3514d}
Connection Mode: Automatic connection with a profile
Profile Name: Telfy_19696_5G
SSID: Telfy_19696_5G
BSS Type: Infrastructure
11000 2020-02-15T17:42:39
[+]Wireless network association started.
Network Adapter: Realtek 8822CE Wireless LAN 802.11ac PCI-E NIC
Interface GUID: {5948852b-58d8-42a3-8385-f4f9ccb3514d}
Local MAC Address: 80:91:33:C9:4C:A7
Network SSID: Telfy_19696_5G
BSS Type: Infrastructure
Authentication: WPA2-Personal
Encryption: AES-CCMP
802.1X Enabled: No
11001 2020-02-15T17:42:39
[+]Wireless network association succeeded.
Network Adapter: Realtek 8822CE Wireless LAN 802.11ac PCI-E NIC
Interface GUID: {5948852b-58d8-42a3-8385-f4f9ccb3514d}
Local MAC Address: 80:91:33:C9:4C:A7
Network SSID: Telfy_19696_5G
BSS Type: Infrastructure
Management Frame Protection Enabled: 0x300000000
11010 2020-02-15T17:42:39
[+]Wireless security started.
Network Adapter: Realtek 8822CE Wireless LAN 802.11ac PCI-E NIC
Interface GUID: {5948852b-58d8-42a3-8385-f4f9ccb3514d}
Local MAC Address: 80:91:33:C9:4C:A7
Network SSID: Telfy_19696_5G
BSS Type: Infrastructure
Authentication: WPA2-Personal
Encryption: AES-CCMP
FIPS Mode: Disabled
802.1x Enabled: No
11005 2020-02-15T17:42:39
[+]Wireless security succeeded.
Network Adapter: Realtek 8822CE Wireless LAN 802.11ac PCI-E NIC
Interface GUID: {5948852b-58d8-42a3-8385-f4f9ccb3514d}
Local MAC Address: 80:91:33:C9:4C:A7
Network SSID: Telfy_19696_5G
BSS Type: Infrastructure
8001 2020-02-15T17:42:39
[+]WLAN AutoConfig service has successfully connected to a wireless network.
Network Adapter: Realtek 8822CE Wireless LAN 802.11ac PCI-E NIC
Interface GUID: {5948852b-58d8-42a3-8385-f4f9ccb3514d}
Connection Mode: Automatic connection with a profile
Profile Name: Telfy_19696_5G
SSID: Telfy_19696_5G
BSS Type: Infrastructure
PHY Type: 802.11ac
Authentication: WPA2-Personal
Encryption: AES-CCMP
802.1x Enabled: No
Hidden: false
4042 2020-02-15T17:42:44
[‒]Capability change on {5948852b-58d8-42a3-8385-f4f9ccb3514d} (0x47008000000000 Family: V4 Capability: Internet ChangeReason: ActiveHttpProbeSucceeded)
4042 2020-02-15T17:50:38
[‒]Capability change on {5948852b-58d8-42a3-8385-f4f9ccb3514d} (0x47008000000000 Family: V4 Capability: None ChangeReason: SuspectArpProbeFailed)
11004 2020-02-15T17:52:10
[+]Wireless security stopped.
Network Adapter: Realtek 8822CE Wireless LAN 802.11ac PCI-E NIC
Interface GUID: {5948852b-58d8-42a3-8385-f4f9ccb3514d}
Local MAC Address: 80:91:33:C9:4C:A7
Network SSID: Telfy_19696_5G
BSS Type: Infrastructure
Security Hint: The operation was successful.
8003 2020-02-15T17:52:10
[+]WLAN AutoConfig service has successfully disconnected from a wireless network.
Network Adapter: Realtek 8822CE Wireless LAN 802.11ac PCI-E NIC
Interface GUID: {5948852b-58d8-42a3-8385-f4f9ccb3514d}
Connection Mode: Automatic connection with a profile
Profile Name: Telfy_19696_5G
SSID: Telfy_19696_5G
BSS Type: Infrastructure
Reason: The network is disconnected by the driver.Last edited by FlMihai; 02-18-2020 at 07:43 PM.