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XIIIIX · ‎02-18-2020

Connection troubles using the Aquantia AQC111C 5G LAN.

When gaming Metro Exodus, and other Steam applications keep randomly crashing when internet is connected via the Aquantia AQC111C 5G LAN.
Explorer, Chrome and Firefox having random connection fails, packet errors etc.

Using Wifi or Intel connection works fine.

I`ve tried:
Bios update to 1201
Clean Win10 install
Driver updates (Also latest via Marvell)
Disabled other network connections etc.
Changed router from AX3200 to a RT-AX88U

Troubles seems to have worsen since the latest Win10 update.

Can anyone confirm these problems?
Anyone have a solution?

Computer
Computertype ACPI x64-pc
Besturingssysteem Microsoft Windows 10 Pro
OS Service Pack -
Internet Explorer 11.657.18362.0
Edge 44.18362.449.0
DirectX DirectX 12.0

Datum / Tijd 2020-02-19 / 07:16

Moederbord
CPU Type 12-Core AMD Ryzen 9 3900X, 4325 MHz (43.25 x 100)
Moederbordnaam Asus ROG Crosshair VIII Formula (1 PCI-E x1, 3 PCI-E x16, 2 M.2, 4 DDR4 DIMM, Audio, Video, Dual Gigabit LAN, WiFi)
Moederbord Chipset AMD Bixby X570, AMD K17.7 FCH, AMD K17.7 IMC
Systeemgeheugen 65452 MB
DIMM1: G Skill TridentZ F4-3000C14-16GTZ 16 GB DDR4-3000 DDR4 SDRAM (14-14-14-34 @ 1501 Mhz)
DIMM2: G Skill TridentZ F4-3000C14-16GTZ 16 GB DDR4-3000 DDR4 SDRAM (14-14-14-34 @ 1501 Mhz)
DIMM3: G Skill TridentZ F4-3000C14-16GTZ 16 GB DDR4-3000 DDR4 SDRAM (14-14-14-34 @ 1501 Mhz)
DIMM4: G Skill TridentZ F4-3000C14-16GTZ 16 GB DDR4-3000 DDR4 SDRAM (14-14-14-34 @ 1501 Mhz)
BIOS Type AMI (11/18/2019)

Scherm
Video kaart GeForce RTX 2080 Ti (11 GB)

Netwerk
Primair IP-Adres 192.168.
Primair MAC-Adres
Netwerkkaart Aquantia AQC111C 5GbE connection
Netwerkkaart Bluetooth Device (Personal Area Network) #2
Netwerkkaart Intel(R) I211 Gigabit Network Connection (192.168.
Netwerkkaart Intel(R) Wi-Fi 6 AX200 160MHz
Netwerkkaart Microsoft Wi-Fi Direct Virtual Adapter #3
Netwerkkaart Microsoft Wi-Fi Direct Virtual Adapter #4

XII

XIIIIX · ‎03-15-2020

Anyone any info, or am I the only one having trouble with the 5G port?

XII

Buzzkiller · ‎05-20-2020

I've never gotten mine to work properly. It has always been very slow compared to the intel NIC, and the connection is inconsistent. I tried downloading the newer driver, but when I go to unzip the file Windows tells me that the folder is empty.

Baio73 · ‎05-20-2020

Did you see this post?

https://rog.asus.com/forum/showthread.php?118280-DRIVERS-Intel-Ethernet-(AMD)

I didn't try to update Aquantia firmware as I don't have aby issue, but it may be worth for you to give a try...

Baio

CASE Lian Li 011D XL CPU AMD Ryzen 7950X3D COOLER Corsair H150i Elite Capellix MOBO Asus ROG Strix X670E-A Gaming Wifi RAM 2x16Gb Corsair Dominator Titanium 6000 [CMP32GX5M2B6000Z30] PSU Asus Thor 1200P VGA Asus ROG Strix RX 6900XT DISPLAY LG 34GK950GF AUDIO Logitech G560 SDD NVMe WD Black SN850 4Tb INPUT Logitech Pro wireless + Powerplay + Corsair MM 700 RGB - Corsair K100

Super_Gnome · ‎05-21-2020

Having problems with this driver from the Crosshair VIII Formula page. It will download but the file is empty, apparently. I have shot a message and email to both Marvell and Asus about it.

There is a driver at this website if you enter the model number, but it appears to be an older version. Since I only bought this motherboard very recently, and it apparently had no driver installed I have installed it.

https://driverdownloads.aquantia.com/

RedSector73 · ‎05-21-2020

Super Gnome wrote:
Having problems with this driver from the Crosshair VIII Formula page. It will download but the file is empty, apparently. I have shot a message and email to both Marvell and Asus about it.

There is a driver at this website if you enter the model number, but it appears to be an older version. Since I only bought this motherboard very recently, and it apparently had no driver installed I have installed it.[/url]

Could be hosting issue but I was able to download it without problem from USA and AU site. Maybe install WinRAR and see if you can unpack it.

https://www.asus.com/Motherboards/ROG-Crosshair-VIII-Formula/HelpDesk_Download/
https://www.asus.com/au/Motherboards/ROG-Crosshair-VIII-Formula/HelpDesk_Download/

Super_Gnome · ‎05-21-2020

RedSector73 wrote:
Maybe install WinRAR and see if you can unpack it.

Thanks RedSector, dude!! WinRAR did it!

RedSector73 · ‎05-21-2020

Hopefully the updated drivers solve your issue 😉

XIIIIX · ‎05-21-2020

Did the firmware and driver update.
Some improvement, but still troublesome compaired to the Intel nic.
Steam related trouble is still there :confused:

XII

RedSector73 · ‎05-21-2020

For Steam downloads might help to manually set your location.
Settings -> Downloads -> Download Region - Select the closest location to yourself.

ROG Crosshair VIII Formula - Aquantia AQC111C 5G LAN Troubles