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  1. #1
    ROG Guru: Orange Belt Array Super Gnome PC Specs
    Super Gnome PC Specs
    MotherboardROG Rampage VI Extreme Omega / ROG Crosshair VIII Formula
    ProcessorIntel® Core™ i9-9980XE / AMD 3950x
    Memory (part number)Corsair LPX Vengeance DDR4 2666MHz 128 GB / Corsair Vengeance LPX 32GB DDR4-3200 32GB DDR4 3200MH
    Graphics Card #1Asus 2080 Turbo / Asus 2080 ti Turbo
    Graphics Card #2Asus 2080 Turbo / Asus 2080 ti Turbo
    MonitorJAPANNEXT JN-VT500UHD 4K 50-inch LCD
    Storage #1Crucial MX500 1 TB / Sabient SB-ROCKET-NVMe4-500
    Storage #2Samsung 970 Pro 1 TB / ADATA XPG SX5500 Pro 3D NAND NVMe Gen3x4 PCIe M.2
    CPU CoolerROG Ryujin 360 / NZXT Kraken X62
    CaseThermaltake View 71 TG / Thermaltake View 31
    Power SupplyCORSAIR AXi Series, AX1600i 1600 watt / Thermaltake Toughpower iRGB 1200 watt
    Accessory #1 Noctua 140mm 3000 RPM x 4 / Noctua 140 mm 3000 RPM x 2
    Accessory #2 Gigabyte GC-A 2WAY NVLINK RGB (3-slot) / ROG NVLINK Bridge 3-Slot A

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    R6EO 9980xe and New BIOS 3006

    At least since installing the week old 3006 BIOS (but maybe before that, I'm not absolutely certain it's only since 3006 but think so) with my rig Windows power setting set at Power Saver and the BIOS settings all at default (no overclocking at all) the CPU clock speeds (and also temperatures) are very high. At idle the cores are flying at 4100 MHz with no windows or apps open with the CPU core temperatures very high and reaching in the 90s plus range with very basic tasks. At idle unless the fans are blasting at full (because I adjusted this manually) the temperatures are nuts. There is no dust at all in the system, and it runs a water cooler, a Ryujin in fact. A virus scan done by a pro company found no virus, nor did any other virus scans. Task Manager shows nothing is using the CPU in any way a lot at all.

    Can anyone help with this issue? I have powered the rig down until I know how to tackle this. This kind of thing can cook your components.

    Edit: I have shot an email to Asus Support and will report on the issue when a reply is out.

    Edit 2: In case you'd like more info, I posted this at Tom's Hardware, and it relates to this problem. I am reposting it here as copied from what I wrote there instead of retyping it all:

    My rig is less than a year old, and the CPU cores of my i9 processor are all stuck at 4100 MHz. These numbers are very high at idle. I have changed the Windows power settings from Balanced to Power saver and this had no effect. Since the system is Asus, I have uninstalled AI Suite III thinking I maybe had accidentally changed something when adjusting the fan speeds recently.

    The system has never been overclocked and the BIOS settings have all always been set to default.

    A few things about the system's recent history may relate. In the past month or so the system crashed three times and got a blue screen while playing Wow (never having crashed before). The error message was: DRIVER_IRLQ _NOT_LESS_OR_EQUAL. What failed: afd.sys

    Also, a few days ago, thinking something was up with my system because of the blue screens, I discovered that three days earlier a new BIOS had become available on the motherboard support page. I promptly got my hands on it and installed it.

    Last night, while looking at HWMonitor, I noticed that the high clock speeds, which coincidentally are occurring with high CPU core temperatures, maxing in the range of 92 or so degrees, with idle temperatures of around 70 or so. I have also since maxed out the case fan speeds, having them blast at full speed which does lower the temperatures to 60 or so. However, this is freaking me out, so I have since stopped using this rig altogether.



    The motherboard is an ROG Rampage VI Extreme Omega, the CPU is a 9980xe, and the CPU cooler is an Asus Ryujin water cooler.
    Last edited by Super Gnome; 06-09-2020 at 09:49 PM.

  2. #2
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    Same issue with an Apex and a 7980xe

    Reverted back to bios 2002 and everything is fine again.

  3. #3
    ROG Guru: Orange Belt Array Super Gnome PC Specs
    Super Gnome PC Specs
    MotherboardROG Rampage VI Extreme Omega / ROG Crosshair VIII Formula
    ProcessorIntel® Core™ i9-9980XE / AMD 3950x
    Memory (part number)Corsair LPX Vengeance DDR4 2666MHz 128 GB / Corsair Vengeance LPX 32GB DDR4-3200 32GB DDR4 3200MH
    Graphics Card #1Asus 2080 Turbo / Asus 2080 ti Turbo
    Graphics Card #2Asus 2080 Turbo / Asus 2080 ti Turbo
    MonitorJAPANNEXT JN-VT500UHD 4K 50-inch LCD
    Storage #1Crucial MX500 1 TB / Sabient SB-ROCKET-NVMe4-500
    Storage #2Samsung 970 Pro 1 TB / ADATA XPG SX5500 Pro 3D NAND NVMe Gen3x4 PCIe M.2
    CPU CoolerROG Ryujin 360 / NZXT Kraken X62
    CaseThermaltake View 71 TG / Thermaltake View 31
    Power SupplyCORSAIR AXi Series, AX1600i 1600 watt / Thermaltake Toughpower iRGB 1200 watt
    Accessory #1 Noctua 140mm 3000 RPM x 4 / Noctua 140 mm 3000 RPM x 2
    Accessory #2 Gigabyte GC-A 2WAY NVLINK RGB (3-slot) / ROG NVLINK Bridge 3-Slot A

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    Quote Originally Posted by boscacci View Post
    Same issue with an Apex and a 7980xe

    Reverted back to bios 2002 and everything is fine again.
    Interesting. I have been tempted to do that, but don't want to do that for a few reasons. When updating to 3006 I rushed to do it thinking some blue screens my system had recently witnessed were because of a bug or instability issues that 3006 addressed. If the system is switched back maybe the crashes will come back. Second, changing the BIOS can be risky. If Asus has a fix in the form of another BIOS update soon, then all the switching back and forth will mean heightened risks. Third, I can't be bothered. What a nuisance, and more bother with this will chew through even another chunk of time. I spent five hours alone trying to see if there was some kind of virus on the system--playing chat tag with a security software maker, doing scans, and feeling like a zombie doing this late into the night and even more so now, the next day.

    Anyhow, bravo for the info. I had been worried the problem started before the BIOS switch--possibly months ago, and the CPU, which was insanely expensive, could have suffered undue wear and tear with the crazy temperatures. I am on my rig day and night and have been for a while now. Anyhow, that not the case, i can rest easier.
    Last edited by Super Gnome; 02-22-2020 at 11:46 PM.

  4. #4
    ROG Guru: Orange Belt Array Super Gnome PC Specs
    Super Gnome PC Specs
    MotherboardROG Rampage VI Extreme Omega / ROG Crosshair VIII Formula
    ProcessorIntel® Core™ i9-9980XE / AMD 3950x
    Memory (part number)Corsair LPX Vengeance DDR4 2666MHz 128 GB / Corsair Vengeance LPX 32GB DDR4-3200 32GB DDR4 3200MH
    Graphics Card #1Asus 2080 Turbo / Asus 2080 ti Turbo
    Graphics Card #2Asus 2080 Turbo / Asus 2080 ti Turbo
    MonitorJAPANNEXT JN-VT500UHD 4K 50-inch LCD
    Storage #1Crucial MX500 1 TB / Sabient SB-ROCKET-NVMe4-500
    Storage #2Samsung 970 Pro 1 TB / ADATA XPG SX5500 Pro 3D NAND NVMe Gen3x4 PCIe M.2
    CPU CoolerROG Ryujin 360 / NZXT Kraken X62
    CaseThermaltake View 71 TG / Thermaltake View 31
    Power SupplyCORSAIR AXi Series, AX1600i 1600 watt / Thermaltake Toughpower iRGB 1200 watt
    Accessory #1 Noctua 140mm 3000 RPM x 4 / Noctua 140 mm 3000 RPM x 2
    Accessory #2 Gigabyte GC-A 2WAY NVLINK RGB (3-slot) / ROG NVLINK Bridge 3-Slot A

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    Quote Originally Posted by boscacci View Post
    Same issue with an Apex and a 7980xe

    Reverted back to bios 2002 and everything is fine again.
    I posted about this issue at Tom's Hardware, and a moderator commented saying that some motherboards default to overclocking!!! Is that the case here?

  5. #5
    ROG Guru: Green Belt Array restsugavan PC Specs
    restsugavan PC Specs
    MotherboardRAMPAGE VI EXTREME
    ProcessorIntel Core i9 7980XE 2.6GHz
    Memory (part number)64GB GSKILL 3.2 GHz 16-16-18-36 2T
    Graphics Card #1ASUS ROG POSEIDON 1080Ti
    MonitorSAMSUNG UD590D
    Storage #1INTEL600P 1TB
    Storage #2WD 4TB External HDD
    CPU CoolerNZXT KRAKEN 62
    CaseCorsair Carbine 540
    Power SupplyCorsair AX1200i
    Keyboard Microsoft
    Mouse Microsoft
    Mouse Pad ASUS
    Headset/Speakers Sony
    OS Windows 10 2021 Insider Preview 20190.1000
    Network RouterD-LINK
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    Yes if you’re choosing F5 load optimized default then XMP Profile.
    Core i9 7980XE / R6E 3105 BIOS / Intel 02006906 MCU 2020-04-24 / VROC VMD 7.5.0.1030 / RST 17.8.3.4687 / ME FW 11.12.77.1664 DV 2021.14.0.1615 / 64GB GSKILL @3.2GHz 16-18-18-38 2T / POSEIDON 1080i GTX + NVIDIA Driver 455.41 WHQL / AX1200i / 1TB NVME 600P + OMS Driver 17.9.2.1013 WHQL /Microsoft Windows 10 Version 2004 Build 20190.1000 / i219 V PHY UNDI OROM / Boot Agent 0.0.29 / 0.1.16 / 12.18.9.23 WHQL WHQL AQC 107n FW 3.1.109 + AQC 2.1.21.0 WHQL. CAM 4.9.2 Realtek HD 6.0.8971.1 WHQL

  6. #6
    ROG Guru: Orange Belt Array Super Gnome PC Specs
    Super Gnome PC Specs
    MotherboardROG Rampage VI Extreme Omega / ROG Crosshair VIII Formula
    ProcessorIntel® Core™ i9-9980XE / AMD 3950x
    Memory (part number)Corsair LPX Vengeance DDR4 2666MHz 128 GB / Corsair Vengeance LPX 32GB DDR4-3200 32GB DDR4 3200MH
    Graphics Card #1Asus 2080 Turbo / Asus 2080 ti Turbo
    Graphics Card #2Asus 2080 Turbo / Asus 2080 ti Turbo
    MonitorJAPANNEXT JN-VT500UHD 4K 50-inch LCD
    Storage #1Crucial MX500 1 TB / Sabient SB-ROCKET-NVMe4-500
    Storage #2Samsung 970 Pro 1 TB / ADATA XPG SX5500 Pro 3D NAND NVMe Gen3x4 PCIe M.2
    CPU CoolerROG Ryujin 360 / NZXT Kraken X62
    CaseThermaltake View 71 TG / Thermaltake View 31
    Power SupplyCORSAIR AXi Series, AX1600i 1600 watt / Thermaltake Toughpower iRGB 1200 watt
    Accessory #1 Noctua 140mm 3000 RPM x 4 / Noctua 140 mm 3000 RPM x 2
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    I am not selecting anything. The settings are all default and auto--not XMP-- I have not changed a single thing after installing the new BIOS.

  7. #7
    ROG Guru: Orange Belt Array Super Gnome PC Specs
    Super Gnome PC Specs
    MotherboardROG Rampage VI Extreme Omega / ROG Crosshair VIII Formula
    ProcessorIntel® Core™ i9-9980XE / AMD 3950x
    Memory (part number)Corsair LPX Vengeance DDR4 2666MHz 128 GB / Corsair Vengeance LPX 32GB DDR4-3200 32GB DDR4 3200MH
    Graphics Card #1Asus 2080 Turbo / Asus 2080 ti Turbo
    Graphics Card #2Asus 2080 Turbo / Asus 2080 ti Turbo
    MonitorJAPANNEXT JN-VT500UHD 4K 50-inch LCD
    Storage #1Crucial MX500 1 TB / Sabient SB-ROCKET-NVMe4-500
    Storage #2Samsung 970 Pro 1 TB / ADATA XPG SX5500 Pro 3D NAND NVMe Gen3x4 PCIe M.2
    CPU CoolerROG Ryujin 360 / NZXT Kraken X62
    CaseThermaltake View 71 TG / Thermaltake View 31
    Power SupplyCORSAIR AXi Series, AX1600i 1600 watt / Thermaltake Toughpower iRGB 1200 watt
    Accessory #1 Noctua 140mm 3000 RPM x 4 / Noctua 140 mm 3000 RPM x 2
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    I contacted Asus support via email about this and got this response:

    lPease perform the following troubleshooting steps I have outlined below to try to fix the issue:

    Check CPU fan is connected to the CPU Fan header properly.
    Check is heatsink/fan and CPU has proper contact by checking thermal paste.
    Possible that the thermal paste have dried up and not overheating.
    Suggest installing a pea size thermal paste to the processor die and make sure to put good contact with the heatsink/fan. it should cool it down a bit
    If 1-4 steps do not work, Turn off the system, check bent pins on the socket; if not bent pins, replace processor

    After reading this bogus reply, I contacted Asus support via chat and got a hello from a customer service rep and then got immediately disconnected. Lol.

    High fives Asus.

  8. #8
    New ROGer Array
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    I tried, multiple times, a CMOS reset via the physical button on the mobo. In one attempt, I resetted the CMOS and left everything on default. In any single case, Windows 10 responded with stuck clocks on all the cores.

    I have tried all my usual and well tested settings and nothing changed, again and again.

    At the end, reverted back to bios 2002 and everything went back to normality.

    Asus support is shameful...

  9. #9
    ROG Guru: Orange Belt Array vmanuelgm's Avatar
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    Try to disable speedshift and autonomous c states to see if it helps, while maintaining enabled speedstep and turbo.
    Omega, 10980xe, G.Skill 3600, 2080Ti, SM951 256, 970 PRO, 860 EVO
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  10. #10
    ROG Guru: Orange Belt Array Super Gnome PC Specs
    Super Gnome PC Specs
    MotherboardROG Rampage VI Extreme Omega / ROG Crosshair VIII Formula
    ProcessorIntel® Core™ i9-9980XE / AMD 3950x
    Memory (part number)Corsair LPX Vengeance DDR4 2666MHz 128 GB / Corsair Vengeance LPX 32GB DDR4-3200 32GB DDR4 3200MH
    Graphics Card #1Asus 2080 Turbo / Asus 2080 ti Turbo
    Graphics Card #2Asus 2080 Turbo / Asus 2080 ti Turbo
    MonitorJAPANNEXT JN-VT500UHD 4K 50-inch LCD
    Storage #1Crucial MX500 1 TB / Sabient SB-ROCKET-NVMe4-500
    Storage #2Samsung 970 Pro 1 TB / ADATA XPG SX5500 Pro 3D NAND NVMe Gen3x4 PCIe M.2
    CPU CoolerROG Ryujin 360 / NZXT Kraken X62
    CaseThermaltake View 71 TG / Thermaltake View 31
    Power SupplyCORSAIR AXi Series, AX1600i 1600 watt / Thermaltake Toughpower iRGB 1200 watt
    Accessory #1 Noctua 140mm 3000 RPM x 4 / Noctua 140 mm 3000 RPM x 2
    Accessory #2 Gigabyte GC-A 2WAY NVLINK RGB (3-slot) / ROG NVLINK Bridge 3-Slot A

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    Quote Originally Posted by boscacci View Post
    Asus support is shameful...
    It's not only that. This new BIOS evidently has not been properly designed or tested.

    And another thing. With the clocks speeds so high, the CPU cores were reaching temperatures in the nineties and the fans and the Ryujin water cooler were doing nothing to counter these high temperatures. Zero. The core temperatures only dropped when I manually moved the AI Suite III fan settings to full. Honestly, it is wrong to think you will audibly be alerted that something is up. That is, if you are expecting your fans to kick in and cool down an overheating CPU, then you are wrong. Had I not checked HWMonitor, and a few days after installing this new flawed BIOS, it is not unreasonable to wonder if the motherboard might not have burst into flames.

    Hence, the problems here go way deeper than support. The problems reach deeper and into design too. Honestly, I doubt I am going to foot out top dollars or any dollars at all for Asus hardware after this. I have been under the false impression that the hardware is good. I mean, if the software is not doing its job, then the hardware, even if it is the best in the world, is not going to last long at all (and will possibly cook itself, and maybe even burst into flames). And what's the point of forking out top dollars for a premium, well designed product, when clearly that is not the case at all.

    So what?! Will Asus fix this BIOS issue? It has the money for all the fancy cosmetic design looks and marketing. Is that where it spends its money? And the more important critical question that this whole sham is indicating... This motherboard, that is supposed to be a premium item, is not doing its cooling job properly at all. And if you want proper cooling you have to manually monitor your CPU core temperatures and manually move your fan speeds yourself.

    What a joke. And if you think this is an overreaction then look up the price of an Intel 9980xe processor and ROG Rampage VI Extreme Omega motherboard.
    Last edited by Super Gnome; 02-23-2020 at 12:06 AM.

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