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  1. #1
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    GX502GV display white saturation issue

    Hello,
    I have GX502GV for several month, And I had problem with chrome tabs (that's not the reason I opened a thread), the tabs where so white that active tab was almost the same color as inactive one. That what led me in a rabbit hole of configurations. I was not able to find any configuration, that would have fixed it, I've tried all of them: display calibrate, hue saturation changes, brightness nothing helped. While I can change chrome theme and color, oversaturated white is present everywhere. It is so bad that in this test http://www.lagom.nl/lcd-test/white.php I can see only pattern only for 200.
    Is this normal? have anyone encounter with this problem? Is there a fix, or is it a screen issue? Please, help. I am getting blind with all these white.

  2. #2
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    So what I found was (in case it helps someone) that, if I enable discrete graphics, then I have display options in nvidia control panel, and I can change display color settings to use nvidia setting from there. But that means that I am always using nvidia instead of integrated graphics card, And that effects battery life significantly.
    Changing back result whit same issue, white balance is way off.
    Now my question is, if something is wrong with my unit? or is it fixable by some software that allows me to fix white balance and not using discrete graphics all the time?
    Please Asus don't ignore this.

  3. #3
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    Quote Originally Posted by vilina View Post
    So what I found was (in case it helps someone) that, if I enable discrete graphics, then I have display options in nvidia control panel, and I can change display color settings to use nvidia setting from there. But that means that I am always using nvidia instead of integrated graphics card, And that effects battery life significantly.
    Changing back result whit same issue, white balance is way off.
    Now my question is, if something is wrong with my unit? or is it fixable by some software that allows me to fix white balance and not using discrete graphics all the time?
    Please Asus don't ignore this.
    They literally ignore everything. This will never be fixed. Sorry.

  4. #4
    ROG Enthusiast Array edrickjk PC Specs
    edrickjk PC Specs
    MotherboardASUS ROG MAXIMUS XI EXTREME
    ProcessorIntel Core i9-9900K
    Memory (part number)F4-4266C19-8GTZKW 8gbx4
    Graphics Card #1ASUS ROG STRIX RTX 2080 Ti GAMING OC 11G
    MonitorAcer predator X34P
    Storage #1Samsung SSD 970 EVO Plus 500GB
    Storage #2WDC WDS512G1X0C-00ENX0
    CPU CoolerEK-Velocity
    CasePhantek Enthoo Luxe 2
    Power SupplyCorsair HX1000I
    Keyboard Razer blackwidow x chroma
    Mouse Razer mamba wireless
    Headset SteelSeries arctis pro wireless
    Mouse Pad Razer Goliathus Control Extended
    Headset/Speakers Razer nommo chroma
    OS window 10
    Network RouterAsus RT-AC-5300

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    Look for the intel control center in the microsoft store, you will be able to set a color profile for the discrete graphic then,

  5. #5
    ROG Guru: Orange Belt Array raju2529 PC Specs
    raju2529 PC Specs
    Laptop (Model)R542UQ-DM153 ( X542UQ.309 )
    MotherboardAsus Builtin Motherboard X542UQ
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB
    Graphics Card #1intel Hd 620 graphics 1GB DDR3 DCH WHQL driver v27.20.100.8425
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v27.21.14.5167
    Graphics Card #3nil
    Graphics Card #4nil
    Sound CardRealtek HD Audio controller with codec 294 WHQL driver v6.0.8975.1
    MonitorBuiltin Lcd monitor model BOE
    Storage #1Samsung 850 Evo 250GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch. Toshiba 1TB 2.5 inch
    CPU CoolerBuilt-in
    CaseFrom factory
    Power Supply65W
    Keyboard Built in keyboard
    Mouse Built in mouse
    Headset Purchased Philips HeadSet
    Mouse Pad nil
    Headset/Speakers Realtek Builtin Speakers
    OS Windows 10 Enterprise 64bit v2004 build no 19041.331
    Network RouterBsnl Wi-Fi modem with router
    Accessory #1 Dell Wired Mouse
    Accessory #2 Laptop Cooling table with fan
    Accessory #3 Secureye Usb finger print scanner added seperately for Windows Hello
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    use the intel graphics command center application , using that application you can control all display an d video settings

  6. #6
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    Quote Originally Posted by titanfallking View Post
    They literally ignore everything. This will never be fixed. Sorry.
    At least community is helpful

  7. #7
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    Quote Originally Posted by edrickjk View Post
    Look for the intel control center in the microsoft store, you will be able to set a color profile for the discrete graphic then,
    I don't want to use discrete graphics, but Intel control center was what I needed. Thank you!

    Quote Originally Posted by raju2529 View Post
    use the intel graphics command center application , using that application you can control all display an d video settings
    Thank you so much! that was what I needed. Now I disabled discrete graphics and after touching anything in Intel command center balance fixed itself. BUT after every sleep and restart they go back to what they were before. I takes me opening command center and just clicking whatever to fix it. Do you perhaps know if there is a way to 'save' it properly, so that it won't jump back on restart?

  8. #8
    ROG Guru: Orange Belt Array raju2529 PC Specs
    raju2529 PC Specs
    Laptop (Model)R542UQ-DM153 ( X542UQ.309 )
    MotherboardAsus Builtin Motherboard X542UQ
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB
    Graphics Card #1intel Hd 620 graphics 1GB DDR3 DCH WHQL driver v27.20.100.8425
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v27.21.14.5167
    Graphics Card #3nil
    Graphics Card #4nil
    Sound CardRealtek HD Audio controller with codec 294 WHQL driver v6.0.8975.1
    MonitorBuiltin Lcd monitor model BOE
    Storage #1Samsung 850 Evo 250GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch. Toshiba 1TB 2.5 inch
    CPU CoolerBuilt-in
    CaseFrom factory
    Power Supply65W
    Keyboard Built in keyboard
    Mouse Built in mouse
    Headset Purchased Philips HeadSet
    Mouse Pad nil
    Headset/Speakers Realtek Builtin Speakers
    OS Windows 10 Enterprise 64bit v2004 build no 19041.331
    Network RouterBsnl Wi-Fi modem with router
    Accessory #1 Dell Wired Mouse
    Accessory #2 Laptop Cooling table with fan
    Accessory #3 Secureye Usb finger print scanner added seperately for Windows Hello
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    Intel graphics command center, there is option I think, you can save the profile.

    Disable the startup applications using task manager in Windows.

    Use CCleaner Software to disable or delete startup items

  9. #9
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    Quote Originally Posted by raju2529 View Post
    Intel graphics command center, there is option I think, you can save the profile.

    Disable the startup applications using task manager in Windows.

    Use CCleaner Software to disable or delete startup items
    Thanks again for advise!
    Didn't find anything in command center. Made an sRGB profile. The thing that seemed to work was disabling ACMON from startup and removing it from processes. There were cases reported that acmon was changing color temperature.
    Thanks for helping again.

  10. #10
    ROG Guru: Orange Belt Array raju2529 PC Specs
    raju2529 PC Specs
    Laptop (Model)R542UQ-DM153 ( X542UQ.309 )
    MotherboardAsus Builtin Motherboard X542UQ
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB
    Graphics Card #1intel Hd 620 graphics 1GB DDR3 DCH WHQL driver v27.20.100.8425
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v27.21.14.5167
    Graphics Card #3nil
    Graphics Card #4nil
    Sound CardRealtek HD Audio controller with codec 294 WHQL driver v6.0.8975.1
    MonitorBuiltin Lcd monitor model BOE
    Storage #1Samsung 850 Evo 250GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch. Toshiba 1TB 2.5 inch
    CPU CoolerBuilt-in
    CaseFrom factory
    Power Supply65W
    Keyboard Built in keyboard
    Mouse Built in mouse
    Headset Purchased Philips HeadSet
    Mouse Pad nil
    Headset/Speakers Realtek Builtin Speakers
    OS Windows 10 Enterprise 64bit v2004 build no 19041.331
    Network RouterBsnl Wi-Fi modem with router
    Accessory #1 Dell Wired Mouse
    Accessory #2 Laptop Cooling table with fan
    Accessory #3 Secureye Usb finger print scanner added seperately for Windows Hello
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    If you get any problems in windows , you can reply to me. I will help you without reinstalling the windows.
    if you from india you can contant asus zentalk global forum via PM.

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