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02-26-2020 02:45 PM #1ROG Enthusiast Array
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AI Suite 3.00.54 stop working on w10 1909
Hello
I use the "x99-e-10g ws" motherboard with the ASUS_AI_Suite_3_V3.00.54 program and it works perfectly.
as soon as I upgrade to w10 1909 from the previous build the program cannot see the "intel mei drivers" and generates the error:
Ensure to install MEI driver before using ASUS 5-Wey Optimization.
I also changed the IME drivers by installing the latest release, or by reinstalling the asus original drivers. I also installed w10 1909 directly to test but error always appears.
this problem exists only with version 1909.
I did all the possible tests, removing, installing, changing versions, but without solution. I don't know who to write to. Asus has no direct support for these problems to write to.
thanks
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02-26-2020 04:34 PM #2ROG Guru: Brown Belt Array davemon50 PC Specs
davemon50 PC Specs Laptop (Model) Asus G752VY-DH72 (17") and Asus G752VT-DH74 (17") Motherboard Asus ROG LGA2011-v3 Rampage V Edition 10, x99 EATX Processor Intel Core i7-6950X Extreme 10-core 25MB Cache 3.0 GHz Memory (part number) Corsair Vengeance LPX Red DDR4 DRAM 64GB-4x16 3333 (CMK64GX4M4B3333C16R) Graphics Card #1 Sapphire Nitro Radeon R9 Fury 4GB HBM Backplate Graphics Card #2 Sapphire Nitro Radeon R9 Fury 4GB HBM Backplate Sound Card Asus SupremeFX Hi-Fi Audio DAC Monitor (2) Dell UltraSharp U2515H 25-inch monitors Storage #1 (4) SSD's - Samsung 960 & 970 1TB M.2, Intel 535 480G, Intel 510 250G Storage #2 (3) HDD's - Western Digital Caviar Black 2TB 3.5-in SATA III 64MB Cache CPU Cooler Corsair Hydro Series H80 Case Corsair Obsidian Series 650D Black, ATX, Mid Tower Power Supply Corsair Digital AXi-Series AX1200i (1200W) 80+ Platinum Rating Keyboard Logitech Wireless K360 Mouse Logitech Wireless MX Anywhere 2 Headset HyperX Cloud II OS Windows 10 Pro 64-Bit 
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The first thing I suggest you do is to update your BIOS to latest if it's not updated.
Then, here are a couple previous threads with similar issue, there are a few suggestions in the threads to try, for example setting your install order and chipset driver reinstall also.
https://rog.asus.com/forum/showthrea...y-optimization
https://rog.asus.com/forum/showthrea...y-optimizationDavemon50
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02-26-2020 07:25 PM #3ROG Guru: Orange Belt Array
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where do you see an AI Suite v3.00.54?
Latest i could find is AI Suite 3.00.51
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02-27-2020 12:04 AM #4ROG Guru: Yellow Belt Array Dimitrios1971 PC Specs
Dimitrios1971 PC Specs Motherboard ASUS ROG ZENITH EXTREME ALPHA Processor AMD Ryzen Threadripper 2950X Memory (part number) F4-4000C18Q2-64TZR (3333MHz) Graphics Card #1 ROG Strix GeForce® GTX 1080 Ti OC-Edition Sound Card Integrated SupremeFX Monitor ROG Swift PG348Q Gaming Storage #1 4 x Samsung SSD NVMe 960 PRO 1TB Raid0 Storage #2 4 x Samsung SSD NVMe 970 PRO 1TB Raid0 CPU Cooler COOLER MASTER MasterLiquid ML360 RGB TR4 Edition Case ROG Strix Helios Power Supply ASUS ROG THOR 1200P Keyboard ROG Strix Scope Deluxe & ROG Strix Scope TKL Deluxe Mouse 2 x ROG Chakram Headset ROG Throne Qi Mouse Pad ROG Balteus Qi RGB & ROG Sheath Headset/Speakers 1 x ROG Strix Go 2.4 & ROG Strix Wireless OS Win10_x64 Network Router FRITZ!Box 6660 Cable Accessory #1 BW-16D1H-U PRO Accessory #2 ROG STRIX ARION & Asustor AS6404T Accessory #3 2 x HYPER M.2 X16 GEN 4 CARD 
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Latest is the 3.00.59
ASUS AI Suite 3 V3.00.59 Install Program for Windows 10 64-bit.
ASUS Dual Intelligent Processors 5 V2.00.23 for Windows 10 64-bit.
ASUS PC Cleaner V2.00.23 for Windows 10 64-bit.
ASUS EZ Update V3.00.11 for Windows 10 64-bit.
ASUS System Information V2.00.04 for Windows 10 64-bit.
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02-27-2020 11:50 AM #5ROG Member Array lostjonny PC Specs
lostjonny PC Specs Motherboard ASUS ROG Crosshair Vll hero - Wi-Fi Processor AMD RYZEN 7 1800X @ 4GZ Memory (part number) 32g G-SKILL Trident Z DDR4 3466 PC4-2700 RGB Graphics Card #1 ASUS ROG STRIX 1080TI Monitor SAMSUNG UHD 55" Storage #1 SAMSUNG EVO 250 SSD Storage #2 SAMSUNG EVO 500 SSD CPU Cooler ASUS LC 360 RGB Case CORSAIR CRYSTAL 570X Power Supply CORSAIR RM 850I Keyboard LOGITECH K750 Mouse LOGITECH M570 Headset LOGITECH G933 - ARTEMIS SPECTRUM Mouse Pad N/A Headset/Speakers KEF & Q- Audio HD - 5.1 OS WIN 10 X64 Accessory #1 DENON AVR X2600 H 
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Lost
I can only find Version 3.00.52
2019/08/2772.18 MBytes
AI suite III V3.00.52
AI suite III V3.00.52
- USB BIOS Flashback V1.03.12
- Ez Update V3.00.11
Im getting this error - Ai Suite 3 can't open ASio.sys !!(5)Last edited by lostjonny; 02-27-2020 at 11:52 AM.
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02-27-2020 12:16 PM #6ROG Guru: Yellow Belt Array Rewerend PC Specs
Rewerend PC Specs Motherboard Asus Crosshair V Formula - Z Processor AMD FX-9370 Memory (part number) 2 x KHX23C11T3K2/8X Graphics Card #1 R9 Fury X 4gb Sapphire Sound Card Asus Xonar Phoebus Monitor SAMSUNG U28E590D 28" uHD + freeSync Storage #1 Samsung SSD EVO 540 250Gb Storage #2 Seagate 7200.14 2TB CPU Cooler Corsair Hydro H105 Case Cooler Master Cosmos II Power Supply ENERMAX ERV1000EWT-G Revolution87+ 1000W Gold Keyboard Microsoft SideWinder X6 Mouse Saitek MAD CATZ R.A.T. 7 Headset Asus ROG Orion Mouse Pad Steel Series PAD Headset/Speakers Genius Home Theather SW 5.1 OS MS Windows 8.1 Pro Network Router Asus RT-N18U Accessory #1 Zalman ZM-MFC3 FAN/TEMP CONTROLLER
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Where we can get AI Suite V3.00.59? Is there Fan Xpert updated too? Thank you.
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02-27-2020 12:23 PM #7ROG Guru: Yellow Belt Array Rewerend PC Specs
Rewerend PC Specs Motherboard Asus Crosshair V Formula - Z Processor AMD FX-9370 Memory (part number) 2 x KHX23C11T3K2/8X Graphics Card #1 R9 Fury X 4gb Sapphire Sound Card Asus Xonar Phoebus Monitor SAMSUNG U28E590D 28" uHD + freeSync Storage #1 Samsung SSD EVO 540 250Gb Storage #2 Seagate 7200.14 2TB CPU Cooler Corsair Hydro H105 Case Cooler Master Cosmos II Power Supply ENERMAX ERV1000EWT-G Revolution87+ 1000W Gold Keyboard Microsoft SideWinder X6 Mouse Saitek MAD CATZ R.A.T. 7 Headset Asus ROG Orion Mouse Pad Steel Series PAD Headset/Speakers Genius Home Theather SW 5.1 OS MS Windows 8.1 Pro Network Router Asus RT-N18U Accessory #1 Zalman ZM-MFC3 FAN/TEMP CONTROLLER
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Where we can get AI Suite V3.00.59? Is there Fan Xpert updated too? Thank you.
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02-27-2020 01:20 PM #8ROG Guru: Orange Belt Array
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I recon its designed per motherboard, so better not to install one that is not from your own motherboard support page
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02-27-2020 01:29 PM #9ROG Enthusiast Array
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Thanks I have already read and tried these links of yours but without success
I already have the latest bios version, I have already tried all the IME versions and I have tried even if they work.
I also installed all the w10 buid for testing.
The problem is with the 1909 version. The basic version for my motherboard is the ASUS_AISuite3_DIP5__99-E-10G_WS_WEB_W10_64_VER30051 but I have also tried the .54 version that works perfectly with all the w10 "except the 1909"
Originally Posted by davemon50
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02-27-2020 01:32 PM #10ROG Enthusiast Array
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asus always abandons updates for its motherboards. It is a known problem.
So you should always search independently for new versions of software and drivers free from bugs
my motherboard works perfectly with the .51 version and with the .54 version.
But it doesn't work with any combination for the w10 1909. "the problem is 1909"
Originally Posted by katlani
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