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  1. #1
    ROG Enthusiast Array antony209494 PC Specs
    antony209494 PC Specs
    MotherboardCrosshair VI Hero
    ProcessorAMD Ryzen 7 3700X
    Memory (part number)Patriot Viper RGB 3200 CL16
    Graphics Card #1ASUS ROG Strix 1080Ti
    Sound CardOnboard
    MonitorSamsung 27CHG70
    Storage #1Adata SX8200
    Storage #2Western Digital WD10EARS-00MVWB0
    CPU CoolerAntec Kuhler H2o 620
    Power SupplyCorsair GS 800 2013
    OS Windows 10 Pro 64bit

    Join Date
    Aug 2017

    Armory Crate says motherboard is not supported after update

    After making some updates in crate today which included a mobo update (corsshair vi hero), the motherboard disappeared from aura and clicking on it from the menu results in a screen saying it is not supported. Screenshots below.
    Miniatura de Adjuntos Miniatura de Adjuntos mobo.png  



  2. #2
    New ROGer Array
    Join Date
    Aug 2020

    Did you ever find a fix?


  3. #3
    ROG Guru: Green Belt Array geneo PC Specs
    geneo PC Specs
    MotherboardROG Maximus XII Hero (WiFi)
    Processori9-10900k 5.1Ghz AVX0, delid
    Memory (part number)64 GB G.Skill TridentZ RGB 3200/CL14 @ 3600 CL16
    Graphics Card #1Asus ROG Strix 2070 Super A8G
    Sound CardOn-board
    MonitorEIZO Coloredge CG2730 and Viewsonic QHD displays
    Storage #1Samsung 512 GB 960 Pro; 980 1TB
    Storage #21TB 850 x 1 TB 860 EVO RAID0, 6 TB WDC Black, 6TB IronWolf Pro
    CPU CoolerEK-AIO 360 D-RGB w/Phanteks 120 T30 fan, 2 Noctua Chromax case fanss
    CaseFractal Design Meshify 2 dark tint
    Power Supply750W Seasonic Prime Ultra Titanium Plus
    Keyboard Glorious GMMK TKL
    Mouse Logitech G305
    Headset Bose QC15
    Mouse Pad Perixx dx-2000
    Headset/Speakers Vanatoo T1, Klipsch R-12SWi Sub
    OS Windows 11 Pro X64
    Network RouterLinksys EA7300
    Accessory #1 Logitech c920e webcam
    Accessory #2 Sabrent DS-SC5B 5-Bay USB-C HDD docking station
    Accessory #3 xrite i1 Display monitor calibration
    geneo's Avatar
    Join Date
    Feb 2014

    I have the same problem with Maximus Hero XII. This is insane. Please post any information or fix if you find any.

  4. #4
    ROG Enthusiast Array el terrible PC Specs
    el terrible PC Specs
    MotherboardASUS Maximus X Hero
    Memory (part number)G.Skill Trident Z 3200mhz cl14 RGB
    Graphics Card #1ASUS GTX 1080 Ti Poseidon
    MonitorBenQ XL2546 1080p 240hz
    Storage #1Samsung 960 EVO 1TB
    CPU CoolerEKWB Supremacy EVO
    CaseFractal Design Define 7 TG
    Power SupplyCorsair HX850 Platinum
    Keyboard Steelseries Apex Pro TKL
    Mouse Steelseries Rival 310
    Headset Logitech G-Pro
    Mouse Pad Steelseries QcK Heavy
    OS Windows 10 Home

    Join Date
    Jul 2011

    Same with the Maximux X Hero. Everything worked before.

    The only thing I can change now is my G.Skill RAM.

    My motherboard and 1080 Ti Poseidon is not detected and anything I have in my RGB headers on the motherboard is not detected anymore.

    I have the newest BIOS (2402)

    I also tried to uninstall the Armoury Crate and just install the Aura software, but I'm having the same issue there, only RAM is detected.

    EDIT 16.10.2020:

    New version released a couple of days ago fixed all my problems, everything works now.
    Last edited by el terrible; 10-16-2020 at 02:21 PM.

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