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  1. #1
    ROG Member Array antony209494 PC Specs
    antony209494 PC Specs
    MotherboardCrosshair VI Hero
    ProcessorAMD Ryzen 7 1700
    Memory (part number)Corsair Vengeance LPX 3200 CL-16
    Graphics Card #1ASUS R9 290X DirectCUII
    Sound CardOnboard
    MonitorSamsung S22B350
    Storage #1Samsung 840 EVO 250GB
    Storage #2Western Digital WD10EARS-00MVWB0
    CPU CoolerAntec Kuhler H2o 620
    Power SupplyCorsair GS 800 2013 edition
    OS Windows 10 Pro 64bit

    Join Date
    Aug 2017
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    10
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    22

    Armory Crate says motherboard is not supported after update

    After making some updates in crate today which included a mobo update (corsshair vi hero), the motherboard disappeared from aura and clicking on it from the menu results in a screen saying it is not supported. Screenshots below.
    Miniatura de Adjuntos Miniatura de Adjuntos mobo.png  

    Aura.png  

    update.png  


  2. #2
    New ROGer Array
    Join Date
    Aug 2020
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    10
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    1

    Did you ever find a fix?

    Title

  3. #3
    ROG Guru: Orange Belt Array geneo PC Specs
    geneo PC Specs
    MotherboardMaximus XII Hero
    ProcessorIntel 1070k @ 5.1Ghz
    Memory (part number)64 GB G.Skill TridentZ RGB 3200/CL14 @ 3600
    Graphics Card #1Asus ROG Strix 2070 Super A8G
    MonitorEIZO Coloredge CG2730 and Viewsonic QHD displays
    Storage #1Samsung 512 GB 960 Pro
    Storage #21TB 850 x 1 TB 860 EVO RAID0, 6 TB WDC Black HDD
    CPU CoolerNoctua NH-D15 Chromax
    CaseFractal Design R4 w/ tempered glass
    Power Supply750W Seasonic Prime Ultra Titanium
    Keyboard CM Quickfire Rapid TKL
    Mouse Logitech G305
    Headset Bose
    Headset/Speakers Vanatoo T1, ML Dynamo 300
    OS Windows 10 Pro X64
    geneo's Avatar
    Join Date
    Feb 2014
    Reputation
    27
    Posts
    401

    I have the same problem with Maximus Hero XII. This is insane. Please post any information or fix if you find any.

  4. #4
    ROG Enthusiast Array el terrible PC Specs
    el terrible PC Specs
    MotherboardASUS Maximus X Hero
    Processori7-8700K
    Memory (part number)G.Skill Trident Z 3200mhz cl14 RGB
    Graphics Card #1ASUS GTX 1080 Ti Poseidon
    MonitorBenQ XL2546 1080p 240hz
    Storage #1Samsung 960 EVO 1TB
    CPU CoolerEKWB Supremacy EVO
    CaseFractal Design Define 7 TG
    Power SupplyCorsair HX850 Platinum
    Keyboard Steelseries Apex Pro TKL
    Mouse Steelseries Rival 310
    Headset Logitech G-Pro
    Mouse Pad Steelseries QcK Heavy
    OS Windows 10 Home

    Join Date
    Jul 2011
    Reputation
    12
    Posts
    44

    Same with the Maximux X Hero. Everything worked before.

    The only thing I can change now is my G.Skill RAM.

    My motherboard and 1080 Ti Poseidon is not detected and anything I have in my RGB headers on the motherboard is not detected anymore.

    I have the newest BIOS (2402)

    I also tried to uninstall the Armoury Crate and just install the Aura software, but I'm having the same issue there, only RAM is detected.
    Last edited by el terrible; 09-15-2020 at 03:46 PM.

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