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Thread: Ram issues I believe?
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03-11-2020 11:20 AM #1
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Ram issues I believe?
Hi guys,
I hope all is well with everyone.
I have a few issues to raise if someone can help me out, really confused to be honest.
I have a Strix X370-F Gaming motherboard and Ryzen 5 1600, 16gb Vengence LED 3000MHZ...
I have had this computer for about 2 years now and all has been working fine to be fair although only recently I have discovered that my ram was running at 2133mhz. Checked this with CPU-Z, says its running at 1064.1mhz, I know the Double rata rate so should be at basically 1500mhz and it isnt.
I recently updated my Bios through the motherboard to latest one which is 5220 and it worked fine, updated fine, pc feeling fine... until I change these values of the ram in bios via the DOCP as this is basically XMP I imagine for Asus boards. it automatically set the correct settings of 15-17-17-35 and it seemed fine again, rebooted, in windows 10, all perfect. Until I shutdown and started up again the next day. System hanged, Red light on mobo which is CPU but frankly I knew it was the settings of the ram so restarted a few times and it came back on, displayed I had bad settings apparently so changed a few things again with ram, slightly lower and still same thing. Cut a long story short, its always the same, hangs each time on second reboot unless I set it all back to default which means I lose the speed its supposed to be at which is frustrating, saying that I didn't even know before but now I do it seems like I am only getting half arsed ram.
My question is for all the genius's here, I am not one of them sadly, could anyone shed some light as to why this keeps happening? Is it a compatibility issue with Ryzen? Would really appreciate some knowledge bombs on this one as I am stumped.
Will provide pictures or anything that is needed.
Thanks guys.
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03-11-2020 12:37 PM #2
Arne Saknussemm PC Specs Laptop (Model) Laptop?...No way! (Model?...Jun Amaki...yes way!) Motherboard ROG ZENITH II EXTREME Processor THREADRIPPER 3960X Memory (part number) TXBD48G4000HC18FBK Graphics Card #1 GTX Titan X Graphics Card #2 SLI is dead to me Graphics Card #3 Tri SLI is even dead to Nvidia Graphics Card #4 Quad SLI is dead to everybody especially my credit card Sound Card Xonar Essence STX Monitor ASUS ROG Swift PG279Q Storage #1 Samsung 970/960/950 PRO Storage #2 2x OCZ VERTEX 3/2x WD Caviar Black 500GB / 2x WD RED 2TB/Samsung 1TBSSDs CPU Cooler Custom Loop: Dual D5s, Dual Alphacool Monsta 480s, XSPC Raystorm Neo TR4, EK TitanX WaterBlock Case Nope!...Dimastech Easy XL...let it all hang out man! Power Supply Seasonic 1000 Platinum Keyboard Corsair Strafe MK2 ROG Claymore... or Fender Rhodes Electric Piano (MKI 73) Mouse Corsair M65Pro or Speedy Gonzalez...not Mickey...don't do Disney! Headset ...firmly on neck Mouse Pad Mouse don't got his own pad man...lives with me Headset/Speakers Edifier Spinnaker...or you mean the speakers in my head...man too many voices to name them all OS Win XP, 7, 8, 8.1 and Windows 10 Spyware Edition Network Router 56k modem Accessory #1 Umm...nice tie? Accessory #2 Err...belt? Accessory #3 3 accessories?! I'm not a girl!!
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Is the system shutting down or is it waking from sleep?...i.e. is fast startup enabled in windows?
Check what BIOS/DOCP is setting for soc voltage...maybe set that to 1.1v or 1.2v
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03-11-2020 05:57 PM #3
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Man, I am even getting it now when I shut down on default optimised settings, im guessing its the new bios update, maybe drop it down a few levels? Thoughts?
Literally from shutting down, powering back up doesnt work, have to turn it off again and back on until it comes alive. Never happened before, must be because of the new bios surely?
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03-11-2020 06:25 PM #4
Arne Saknussemm PC Specs Laptop (Model) Laptop?...No way! (Model?...Jun Amaki...yes way!) Motherboard ROG ZENITH II EXTREME Processor THREADRIPPER 3960X Memory (part number) TXBD48G4000HC18FBK Graphics Card #1 GTX Titan X Graphics Card #2 SLI is dead to me Graphics Card #3 Tri SLI is even dead to Nvidia Graphics Card #4 Quad SLI is dead to everybody especially my credit card Sound Card Xonar Essence STX Monitor ASUS ROG Swift PG279Q Storage #1 Samsung 970/960/950 PRO Storage #2 2x OCZ VERTEX 3/2x WD Caviar Black 500GB / 2x WD RED 2TB/Samsung 1TBSSDs CPU Cooler Custom Loop: Dual D5s, Dual Alphacool Monsta 480s, XSPC Raystorm Neo TR4, EK TitanX WaterBlock Case Nope!...Dimastech Easy XL...let it all hang out man! Power Supply Seasonic 1000 Platinum Keyboard Corsair Strafe MK2 ROG Claymore... or Fender Rhodes Electric Piano (MKI 73) Mouse Corsair M65Pro or Speedy Gonzalez...not Mickey...don't do Disney! Headset ...firmly on neck Mouse Pad Mouse don't got his own pad man...lives with me Headset/Speakers Edifier Spinnaker...or you mean the speakers in my head...man too many voices to name them all OS Win XP, 7, 8, 8.1 and Windows 10 Spyware Edition Network Router 56k modem Accessory #1 Umm...nice tie? Accessory #2 Err...belt? Accessory #3 3 accessories?! I'm not a girl!!
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Maybe download a fresh BIOS file and reflash the bios...
But clear CMOS before and after the flash
If the problem persists use a single stick of memory in the recommended slot and swap sticks...just to make sure the DIMMs are working OK.
Or try setting SOC voltage and see if ti clears up....make sure dram voltage is 1.35 too
Some Hynix memory on first gen Ryzen CPUs was/is an absolute recipe for headaches of this typeLast edited by Arne Saknussemm; 03-11-2020 at 08:21 PM.
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03-11-2020 07:11 PM #5
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03-12-2020 06:53 PM #6
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Ok, so checked the DOCP settings, voltage set to 1.35, still same thing, boots sometimes and hangs others, im confident its this bios update but I cant remember fore the life of me which it was before, I know it was some 2017 one but cannot remember, this is so frustrating. Also you said clear the bios first before flashing, how does one do this? Only option is to flash it not clear in the bios? Unless there is a windows one? I am not sure here, if you need pictures mate do let me know i'll do my best, this is beyond frustrating.
Also to note, when actually in windows, nothing wrong at all, perfect etc running smooth all apart from ram reading in system properties as 15.9gb with this bios setting when is actually 16gb and I have not touched CPU, Windows properties report it as default 3200mhz but in CPU-Z it reports as 3391.9mhz Its all very confusing! :<
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03-12-2020 09:24 PM #7
Arne Saknussemm PC Specs Laptop (Model) Laptop?...No way! (Model?...Jun Amaki...yes way!) Motherboard ROG ZENITH II EXTREME Processor THREADRIPPER 3960X Memory (part number) TXBD48G4000HC18FBK Graphics Card #1 GTX Titan X Graphics Card #2 SLI is dead to me Graphics Card #3 Tri SLI is even dead to Nvidia Graphics Card #4 Quad SLI is dead to everybody especially my credit card Sound Card Xonar Essence STX Monitor ASUS ROG Swift PG279Q Storage #1 Samsung 970/960/950 PRO Storage #2 2x OCZ VERTEX 3/2x WD Caviar Black 500GB / 2x WD RED 2TB/Samsung 1TBSSDs CPU Cooler Custom Loop: Dual D5s, Dual Alphacool Monsta 480s, XSPC Raystorm Neo TR4, EK TitanX WaterBlock Case Nope!...Dimastech Easy XL...let it all hang out man! Power Supply Seasonic 1000 Platinum Keyboard Corsair Strafe MK2 ROG Claymore... or Fender Rhodes Electric Piano (MKI 73) Mouse Corsair M65Pro or Speedy Gonzalez...not Mickey...don't do Disney! Headset ...firmly on neck Mouse Pad Mouse don't got his own pad man...lives with me Headset/Speakers Edifier Spinnaker...or you mean the speakers in my head...man too many voices to name them all OS Win XP, 7, 8, 8.1 and Windows 10 Spyware Edition Network Router 56k modem Accessory #1 Umm...nice tie? Accessory #2 Err...belt? Accessory #3 3 accessories?! I'm not a girl!!
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OK I understand your BIOS concerns but if I understand rightly from your first post your RAM was never running at rated speeds just at defaults?
What is BIOS setting for SOC voltage?..that is an important voltage...
You could try running 1.4 for dram voltage...perfectly safe...
Clear cmos maybe a button or a jumper on the board...you'd have to dig out the manual
Maybe post up the memory and spd tabs of CPUz
Edit:
Last edited by Arne Saknussemm; 03-12-2020 at 09:27 PM. Reason: pic
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03-13-2020 12:23 PM #8
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You are correct mate, the ram was never running at proper speed from the beginning although at least it booted first time every time, then I did this bios update and its gone to pot! I will do as you suggested and will take pictures and post all here to see if you can spot anything out of the ordinary.
Many thanks for your help with this.
I will tell you that this build was built by Asus ROG as I was the first winner of the youtube show rog your rig uk. Its been fantastic and I am forever grateful for what they gave me but realistically it has never been right since I got it home, small issues here and there but hopefully you can help me solve this mystery!
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03-13-2020 03:26 PM #9
davemon50 PC Specs Laptop (Model) Asus G752VY-DH72 (17") and Asus G752VT-DH74 (17") Motherboard Asus ROG LGA2011-v3 Rampage V Edition 10, x99 EATX Processor Intel Core i7-6950X Extreme 10-core 25MB Cache 3.0 GHz Memory (part number) Corsair Vengeance LPX Red DDR4 DRAM 64GB-4x16 3333 (CMK64GX4M4B3333C16R) Graphics Card #1 Sapphire Nitro Radeon R9 Fury 4GB HBM Backplate Graphics Card #2 Sapphire Nitro Radeon R9 Fury 4GB HBM Backplate Sound Card Asus SupremeFX Hi-Fi Audio DAC Monitor (2) Dell UltraSharp U2515H 25-inch monitors Storage #1 (4) SSD's - Samsung 960 & 970 1TB M.2, Intel 535 480G, Intel 510 250G Storage #2 (3) HDD's - Western Digital Caviar Black 2TB 3.5-in SATA III 64MB Cache CPU Cooler Corsair Hydro Series H80 Case Corsair Obsidian Series 650D Black, ATX, Mid Tower Power Supply Corsair Digital AXi-Series AX1200i (1200W) 80+ Platinum Rating Keyboard Logitech Wireless K360 Mouse Logitech Wireless MX Anywhere 2 Headset HyperX Cloud II OS Windows 10 Pro 64-Bit
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03-13-2020 07:26 PM #10
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Hi mate,
Thanks so much, I am still in awe with it as I have never won anything previously, and that was 2 years ago now! From the show I looked so moody to be honest lol I was definitely not, just totally overwhelmed with the whole experience. Appreciate the message mate still