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  1. #1
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    Angry G703-GS sudden death !!!

    Hello,

    I have G703-GS for a year and half now, i was browsing the internet before i sleep and i felt sleep while the laptop was beside me, i woke up and it was at the same place, tried to power it up and i got nothing onky the charging orange led and when i press the power button for 10 seconds this orange led will turn off , i took it apart , removed the battery , the Bios battery and tried to connect AC directly , and got nothing , i am very disappointed that such a laptop that worth 3000 bucks would die suddenly, any thoughts about what can i do .

    Thanks in advance

  2. #2
    ROG Guru: Orange Belt Array raju2529 PC Specs
    raju2529 PC Specs
    Laptop (Model)R542UQ-DM153 ( X542UQ.309SA )
    MotherboardAsus Builtin Motherboard X542UQ
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB DDR4
    Graphics Card #1intel HD 620 graphics 1GB DDR3 DCH WHQL driver v27.20.100.9316
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v27.21.14.6589
    Graphics Card #3nil
    Graphics Card #4nil
    Sound CardRealtek HD Audio controller with codec ALC294 WHQL driver v6.0.9132.1
    MonitorBuiltin Lcd monitor model BOE
    Storage #1Samsung 850 Evo 1000GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch
    CPU CoolerBuilt-in
    CaseFrom factory
    Power Supply65W
    Keyboard Built in keyboard
    Mouse Built in mouse
    Headset Purchased Philips HeadSet
    Mouse Pad nil
    Headset/Speakers Realtek Builtin Speakers
    OS Windows 10 Enterprise 64bit v21H1 build no 19043.899
    Network RouterNextVision ONU Fiber Modem
    Accessory #1 G40 Wired Gaming Mouse
    Accessory #2 Laptop Cooling table with fan
    Accessory #3 Secureye Usb finger print scanner added seperately for Windows Hello
    raju2529's Avatar
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    i think your laptop battery drains off , thats why its not powering on.

    remove connected external devices from the laptop. keep chrging atlest 30 minutes .

    then press and hold the power button for 60 seconds , then release the buttonn .
    keep charging for 5 minues .then try to power on .
    it will trun on now

  3. #3
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    Still dead :(

    Hello,

    I already did that , and removed the battery and tried to power it up with just the AC power adapter , but nothing happened, i have a question , does this laptop power up without a battery or it just need the battery to close the power circuit !!? , I mean do any of you think that this is a battery issue and i shall replace it, or something else like BIOS issues!!?

    Thanks in advance , and i really appreciate any help



    Quote Originally Posted by raju2529 View Post
    i think your laptop battery drains off , thats why its not powering on.

    remove connected external devices from the laptop. keep chrging atlest 30 minutes .

    then press and hold the power button for 60 seconds , then release the buttonn .
    keep charging for 5 minues .then try to power on .
    it will trun on now

  4. #4
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    Anyone here can help !!!

  5. #5
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    Hello, after almost a year , i cannot fix this laptop , if no one from ASUS can help , how can you buy such expensive laptops without quality control !!! , It is my last time to buy a laptop from ASUS .

  6. #6
    ROG Guru: Orange Belt Array raju2529 PC Specs
    raju2529 PC Specs
    Laptop (Model)R542UQ-DM153 ( X542UQ.309SA )
    MotherboardAsus Builtin Motherboard X542UQ
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB DDR4
    Graphics Card #1intel HD 620 graphics 1GB DDR3 DCH WHQL driver v27.20.100.9316
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v27.21.14.6589
    Graphics Card #3nil
    Graphics Card #4nil
    Sound CardRealtek HD Audio controller with codec ALC294 WHQL driver v6.0.9132.1
    MonitorBuiltin Lcd monitor model BOE
    Storage #1Samsung 850 Evo 1000GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch
    CPU CoolerBuilt-in
    CaseFrom factory
    Power Supply65W
    Keyboard Built in keyboard
    Mouse Built in mouse
    Headset Purchased Philips HeadSet
    Mouse Pad nil
    Headset/Speakers Realtek Builtin Speakers
    OS Windows 10 Enterprise 64bit v21H1 build no 19043.899
    Network RouterNextVision ONU Fiber Modem
    Accessory #1 G40 Wired Gaming Mouse
    Accessory #2 Laptop Cooling table with fan
    Accessory #3 Secureye Usb finger print scanner added seperately for Windows Hello
    raju2529's Avatar
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    Feb 2018
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    Still your laptop does not powered on tell me.

  7. #7
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    Quote Originally Posted by raju2529 View Post
    Still your laptop does not powered on tell me.
    Yest still !!!!

  8. #8
    ROG Guru: Orange Belt Array raju2529 PC Specs
    raju2529 PC Specs
    Laptop (Model)R542UQ-DM153 ( X542UQ.309SA )
    MotherboardAsus Builtin Motherboard X542UQ
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB DDR4
    Graphics Card #1intel HD 620 graphics 1GB DDR3 DCH WHQL driver v27.20.100.9316
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v27.21.14.6589
    Graphics Card #3nil
    Graphics Card #4nil
    Sound CardRealtek HD Audio controller with codec ALC294 WHQL driver v6.0.9132.1
    MonitorBuiltin Lcd monitor model BOE
    Storage #1Samsung 850 Evo 1000GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch
    CPU CoolerBuilt-in
    CaseFrom factory
    Power Supply65W
    Keyboard Built in keyboard
    Mouse Built in mouse
    Headset Purchased Philips HeadSet
    Mouse Pad nil
    Headset/Speakers Realtek Builtin Speakers
    OS Windows 10 Enterprise 64bit v21H1 build no 19043.899
    Network RouterNextVision ONU Fiber Modem
    Accessory #1 G40 Wired Gaming Mouse
    Accessory #2 Laptop Cooling table with fan
    Accessory #3 Secureye Usb finger print scanner added seperately for Windows Hello
    raju2529's Avatar
    Join Date
    Feb 2018
    Reputation
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    Posts
    347

    did you tried with other new ac adapter .?

    did your laptop is charging with ac adapter , but power does not on correct ?

  9. #9
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    Quote Originally Posted by raju2529 View Post
    did you tried with other new ac adapter .?

    did your laptop is charging with ac adapter , but power does not on correct ?
    I tested the adapter, and it is working, charging led is orange when i charge , but no power when i press power button, i tried everything , and nothing happened, is there any power scheme for this laptop motherboard the explain what else to look for , qt least when i go to repair shop they will know what to do.

    Thanks for your help

  10. #10
    ROG Guru: Orange Belt Array raju2529 PC Specs
    raju2529 PC Specs
    Laptop (Model)R542UQ-DM153 ( X542UQ.309SA )
    MotherboardAsus Builtin Motherboard X542UQ
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB DDR4
    Graphics Card #1intel HD 620 graphics 1GB DDR3 DCH WHQL driver v27.20.100.9316
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v27.21.14.6589
    Graphics Card #3nil
    Graphics Card #4nil
    Sound CardRealtek HD Audio controller with codec ALC294 WHQL driver v6.0.9132.1
    MonitorBuiltin Lcd monitor model BOE
    Storage #1Samsung 850 Evo 1000GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch
    CPU CoolerBuilt-in
    CaseFrom factory
    Power Supply65W
    Keyboard Built in keyboard
    Mouse Built in mouse
    Headset Purchased Philips HeadSet
    Mouse Pad nil
    Headset/Speakers Realtek Builtin Speakers
    OS Windows 10 Enterprise 64bit v21H1 build no 19043.899
    Network RouterNextVision ONU Fiber Modem
    Accessory #1 G40 Wired Gaming Mouse
    Accessory #2 Laptop Cooling table with fan
    Accessory #3 Secureye Usb finger print scanner added seperately for Windows Hello
    raju2529's Avatar
    Join Date
    Feb 2018
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    from I conformed the following
    1.under the power button, there is silver foil I keyboard does not properly seated on the motherboard earth path.
    2. power button is damaged
    3. power IC is damaged on motherboard.

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