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  1. #1
    New ROGer Array
    Join Date
    Mar 2020

    Is my Z-97 A bad?


    I have an Asus Z97A motherboard and I'm trying to ascertain if it's the cause of my GPU issues.

    Over the past five years or so I've had three graphics cards die while plugged in to this motherboard. 2 x EVGA 980ti's and, most recently, an ASUS 1660ti. After the most recent I've been unable to get any of my backup cards to behave properly. To be precise: when the GPU fans spin up the system crashes. Not EVERY time but often enough to be consistent. At this point I fear to install the 1660's replacement.

    - The OS is as up to date as it's going to get (Win7 64-bit)
    - The drivers for all cards were installed only AFTER the previous drivers and control software were completely uninstalled.
    - I've replaced and upgraded the Power Supply twice and am, at this point, fairly certain that it was never the issue.

    So right now I'm thinking that I've had either a remarkable streak of bad luck with graphics cards or the motherboard is flawed.

    Are there utilities to test motherboard?
    What other steps can I perform?

    Thanks for your time and attention.
    Cheers and carry on.

  2. #2
    ROG Guru: Orange Belt Array raju2529 PC Specs
    raju2529 PC Specs
    Laptop (Model)R542UQ-DM153 ( X542UQ.309SA )
    MotherboardAsus Builtin Motherboard X542UQ
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB DDR4
    Graphics Card #1intel HD 620 graphics 1GB DDR3 DCH WHQL driver v.30.100.9667
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v30.0.14.7076
    Graphics Card #3nil
    Graphics Card #4nil
    Sound CardRealtek HD Audio controller with codec ALC294 WHQL driver v6.0.9151.1
    MonitorBuiltin Lcd monitor model BOE
    Storage #1Samsung 850 Evo 1000GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch
    CPU CoolerBuilt-in
    CaseFrom factory
    Power Supply65W
    Keyboard Built in keyboard
    Mouse Built in mouse
    Headset Purchased Philips HeadSet
    Mouse Pad nil
    Headset/Speakers Realtek Builtin Speakers
    OS Windows 10 Enterprise 64bit v21H1 build no 19043.1055
    Network RouterNextVision ONU Fiber Modem
    Accessory #1 G40 Wired Gaming Mouse
    Accessory #2 Laptop Cooling table with fan
    Accessory #3 Secureye Usb finger print scanner added seperately for Windows Hello
    raju2529's Avatar
    Join Date
    Feb 2018

    Did you that new graphics card is supported by motherboard. Is asus provided new bios firmware graphics card. Did you flashed a new latest vram bios firmware to new graphics card.
    Use only windows 10 64bit.
    Raad the motherboard model manual for troubleshooting tips. If possible update the latest bios firmware and vram bios.

    To analysis crash I need memory dump files.

  3. #3
    New ROGer Array
    Join Date
    Mar 2020

    Thank you for your time and attention.

    I don't understand most of that, I'm afraid. (I'm a carpenter by trade.)
    The motherboard is an Asus z97a.
    The graphics cards have all been standard PCIe cards.
    The most recent was an Asus GeForce GTX 1660 Super Overclocked 6GB Dual-Fan Evo Edition. I just assumed it was compatible.
    As for flashing bios... I have no idea how to do that. And I'm just not psychologically ready to upgrade to win 10. I'll do it if I have to but I'm not convinced that's the problem. Some of my backup cards are fairly old (Radeon 7870 and a Nvidia 760gtx for instance) and all of them are behaving the same way.

    The Reliability Tool says there are 3 relevant files from the most recent incident.
    I've uploaded them to G-drive:

    Does that help?

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