Results 1 to 6 of 6
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04-02-2020 12:16 AM #1
G750JW FN/F9 old problem to disable the mousepad again - solved
Suddenly, the FN/F9 to disable the mousepad on this G750JW doesn't want to work. I've tried with the Smart Gesture and checked where it tells me if I have a wireless mouse installed & that did nothing.
I also uninstalled the ATK package and reinstalled it again from the ASUS site but that does nothing. I can run a troubleshoot on the AsusTPLauncher.exe and it comes up with an 'Incompatible program - fixed' and that works UNTIL I reboot the system.
Please advise as to what I must do in order to get this mousepad diable permanently, well until I want to enable it again.
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04-02-2020 11:38 AM #2
I've found the problem and fixed it. Thanks again for the many replies and efforts to assist. Always appreciated!
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04-02-2020 04:36 PM #3
davemon50 PC Specs Laptop (Model) Asus G752VY-DH72 (17") and Asus G752VT-DH74 (17") Motherboard Asus ROG LGA2011-v3 Rampage V Edition 10, x99 EATX Processor Intel Core i7-6950X Extreme 10-core 25MB Cache 3.0 GHz Memory (part number) Corsair Vengeance LPX Red DDR4 DRAM 64GB-4x16 3333 (CMK64GX4M4B3333C16R) Graphics Card #1 Sapphire Nitro Radeon R9 Fury 4GB HBM Backplate Graphics Card #2 Sapphire Nitro Radeon R9 Fury 4GB HBM Backplate Sound Card Asus SupremeFX Hi-Fi Audio DAC Monitor (2) Dell UltraSharp U2515H 25-inch monitors Storage #1 (4) SSD's - Samsung 960 & 970 1TB M.2, Intel 535 480G, Intel 510 250G Storage #2 (3) HDD's - Western Digital Caviar Black 2TB 3.5-in SATA III 64MB Cache CPU Cooler Corsair Hydro Series H80 Case Corsair Obsidian Series 650D Black, ATX, Mid Tower Power Supply Corsair Digital AXi-Series AX1200i (1200W) 80+ Platinum Rating Keyboard Logitech Wireless K360 Mouse Logitech Wireless MX Anywhere 2 Headset HyperX Cloud II OS Windows 10 Pro 64-Bit
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State the solution in your thread.
Davemon50
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04-03-2020 03:02 AM #4
Sorry about that Dave. To make the short story long, I went to uninstall the ASUS Smart Gesture and saw the option to repair. Upon doing that and a gentle reboot, everything is working flawlessly. I did notice the Smart Gesture Icon was not in the taskbar but upon repairing it, that also now appears as it should.
It is weird what throws these things off kilter but whatever, it happens. I suppose an update from Microsoft or someone sending a lethal virus could cause the system to belch, but whatever, all is proceeding as normal now. Hopefully this will help someone who might be presently enjoying the same problem as I was.
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04-03-2020 03:49 AM #5
davemon50 PC Specs Laptop (Model) Asus G752VY-DH72 (17") and Asus G752VT-DH74 (17") Motherboard Asus ROG LGA2011-v3 Rampage V Edition 10, x99 EATX Processor Intel Core i7-6950X Extreme 10-core 25MB Cache 3.0 GHz Memory (part number) Corsair Vengeance LPX Red DDR4 DRAM 64GB-4x16 3333 (CMK64GX4M4B3333C16R) Graphics Card #1 Sapphire Nitro Radeon R9 Fury 4GB HBM Backplate Graphics Card #2 Sapphire Nitro Radeon R9 Fury 4GB HBM Backplate Sound Card Asus SupremeFX Hi-Fi Audio DAC Monitor (2) Dell UltraSharp U2515H 25-inch monitors Storage #1 (4) SSD's - Samsung 960 & 970 1TB M.2, Intel 535 480G, Intel 510 250G Storage #2 (3) HDD's - Western Digital Caviar Black 2TB 3.5-in SATA III 64MB Cache CPU Cooler Corsair Hydro Series H80 Case Corsair Obsidian Series 650D Black, ATX, Mid Tower Power Supply Corsair Digital AXi-Series AX1200i (1200W) 80+ Platinum Rating Keyboard Logitech Wireless K360 Mouse Logitech Wireless MX Anywhere 2 Headset HyperX Cloud II OS Windows 10 Pro 64-Bit
- Join Date
- Apr 2017
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- 48
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I'm betting on an update from MS messed it up for you. There've been a couple lately. I had some strange things happen to my desktop on one of the last updates. Sometimes requires reinstall of Asus software. Thanks for posting.
Davemon50
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04-03-2020 05:57 AM #6
You're more than welcome Dave! I'll go with you as to a Microsoft update being the snag. All the best and stay healthy in the midst of this virus stuff.