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  1. #11
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    Quote Originally Posted by kens30 View Post
    Reading all of the above it sure sounds like a strange problem.
    Try removing all your USB drives and load optimized defaults in bios (don't change any settings) leave everything on default.
    See how that goes.

    BTW do you have another pc so you can test the nvme drive to rule out if it is defective or not.

    Post back and i will try to help you as much as i can,

    Do you mean remove all USB drives (disconnect) or remove all USB drive drivers in Device Manager?

    Thanks for your help!

  2. #12
    ROG Guru: White Belt Array kens30 PC Specs
    kens30 PC Specs
    MotherboardAsus ROG Maximus X Code
    ProcessorCore i7 8700K 4.7avx 1.210v non-delid
    Memory (part number)G.Skill Trident Z RGB F4-3200C14D-32GTZR
    Graphics Card #1Asus ROG STRIX-GTX1070-8G-GAMING
    Sound CardSound Blaster Z
    MonitorSamsung 32inch 1080p
    Storage #1Samsung 970 pro 500gb
    Storage #2Samsung 970 evo plus 500gb 850 pro 128gb x2 + WD 8tb
    CPU CoolerCorsair H110i gt
    CaseCorsair Graphite 780T
    Power SupplyCorsair AX860 Platinum
    Keyboard Corsair K70 RGB LUX
    Mouse Logitech G pro
    OS Windows 10 pro 1909
    Accessory #1 Microsoft Xbox One Controller
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    Not drivers your USB drives.
    and load optimized defaults in bios save and exit. Do not turn on XMP.

  3. #13
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    Just tried your advice kens30: no USB drives and optimized defaults in bios: still same results with SM and in DM

    Actually, there were no USB drives connected to begin with.
    Last edited by timvdb; 04-08-2020 at 05:09 PM.

  4. #14
    ROG Guru: White Belt Array kens30 PC Specs
    kens30 PC Specs
    MotherboardAsus ROG Maximus X Code
    ProcessorCore i7 8700K 4.7avx 1.210v non-delid
    Memory (part number)G.Skill Trident Z RGB F4-3200C14D-32GTZR
    Graphics Card #1Asus ROG STRIX-GTX1070-8G-GAMING
    Sound CardSound Blaster Z
    MonitorSamsung 32inch 1080p
    Storage #1Samsung 970 pro 500gb
    Storage #2Samsung 970 evo plus 500gb 850 pro 128gb x2 + WD 8tb
    CPU CoolerCorsair H110i gt
    CaseCorsair Graphite 780T
    Power SupplyCorsair AX860 Platinum
    Keyboard Corsair K70 RGB LUX
    Mouse Logitech G pro
    OS Windows 10 pro 1909
    Accessory #1 Microsoft Xbox One Controller
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    Try to re install chipset drivers from ASUS site.
    Also if you have the Windows 10 installation usb boot from it get to the point where you choose custom installation and see if the drive is listed there.

    When you have time you will to start with some basics as suggested before to check the drive on another pc to make sure it is not faulty.
    or you can switch your nvme drives on your motherboard M.2_1 to M.2_2 and M.2_2 to M.2_1.

  5. #15
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    Hi Kens30 and all,

    I tried your solution and also a solution suggested by ASUS support:

    You should initiate a CMOS Reset and reinstall the System. Please make sure to deattach all Hardware components and put the the CMOS batterie the other way aroung into the Board and wait 5 minutes. Please then start the System with only the M.2.

    I both cases:
    both SSDs are recognized by BIOS
    card 2 is recognized by the boot software in the windows customs installations stage
    card 1 is not recognized at that same stage.

    as I do not have another PC with NVMe capabilities, I have now ordered a NVMe to USB adapter to check my cards.

    Thanks!

  6. #16
    ROG Guru: Yellow Belt Array Carlyle2020 PC Specs
    Carlyle2020 PC Specs
    Laptop (Model)amd4000 for sure next time
    MotherboardAsus Maximus XI APEX
    Processorgaming9900ks/@5.1 avx -1 / adaptive auto vcore/LLC5/AC+dc 0.01/TVB on/all power savings on
    Memory (part number)Corsair LPX 4000 CL19@16.17.28/300/2T/ 1.42 volt
    Graphics Card #1Gainward RTX 2080Triple/tempsense on Displayport needed
    Sound CardXonar STXII mods:3xLME 49720NA
    MonitorLG 38GL950G / -HDR / +madVR
    Storage #12TB 970evo plus nvme
    Storage #21TB 960evo nvme +2x 1tb evo 860 hw-sata-raid
    CPU CoolerNoctua NH-D15 /pull+spacers/so not 100%
    CaseSilverstone FT2 dampened up the wazoo
    Power SupplySeasonic TX-850
    Keyboard Cherry KC 1000 on top of a cherry MX1 for ergonomics :)
    Mouse MX Master 3
    Headset Sennheiser PC360 + Philips X2HR
    Headset/Speakers A250 / cause LG was stingy
    OS Win 10 64bit
    Network Routeryeah right...
    Accessory #1 Silverstone EBA01 headphone stand / black
    Accessory #2 radio Keyfob to turn on and off
    Accessory #3 4 bay fantec /10tb red/+scrap

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    ...did you ever unplug and replug the drives?

  7. #17
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    I just installed and launched AOMEI Partition Assistant and it detects both drives!!!

    Disk M.2_1 as an unnamed *: disk. Basic GPT etc...


    Shall I name and format the drive with AOMEI? Any risks that it is not then recognized by W10?

  8. #18
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    Problem solved

    Hi all,

    I solved the problem by reinitializing both SSDs with AOMEI and then reinstalling W10.

    All is working now including Samsung Magician.

    Thank you to all for your amazing support!



    UserBenchmarks: Game 70%, Desk 154%, Work 137%
    CPU: Intel Core i9-9900K - 105.8%
    GPU: Nvidia GTX 1650S (Super) - 58.8%
    SSD: Samsung 970 Evo Plus NVMe PCIe M.2 1TB - 335%
    SSD: Samsung 970 Evo Plus NVMe PCIe M.2 1TB - 352%
    RAM: G.SKILL F4 DDR4 3600 C18 4x16GB - 111.5%
    MBD: Asus ROG MAXIMUS XI FORMULA
    Last edited by timvdb; 04-19-2020 at 02:53 PM. Reason: userbenchmark update

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