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04-08-2020 11:02 AM #1
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Intermittent No Display and No POST on ASUS X570-P
Hello,
I wonder if anyone has any ideas as i'm running out of things to try. I recently purchased a new system, specs below, which would about 50% of the time not POST or give any display output (fans on/lights on etc). When it does boot it runs perfect and stable with good scores.
Most usual remedies, such as turning off fast startup, clean install and format of all drives, BIOS restart/clear, removing peripherals, plugging directly into the wall rather than the multi-socket seemed to make no difference. Hardware wise all usual tests such as MEMtest as well as swapping RAM to different slots or only running one seem to make no difference either. The system was RTM who swapped out the motherboard and restarted it multiple times and sent it back however the same fault has popped up again in the days after starting to use it again.
Any ideas?
I'm left with the idea it could be a power cycling issue (windows power plan?) as the only discernible pattern i could figure out was that the board was giving out USB power to mouse/keyboard even with ErP disabled/enabled. The only other thing i've come across on many forums is RAM/SOC voltage settings but messing with them is outside my comfort zone.
Any winning fix and ill send you a pizza
SPECS
Asus PRIME X570-P (BIOS 1405)
EVGA RTX2080 SUPER BLACK
2TB Sgate 2.5FCuda ST2000LX001
2 x 16G CorsVengLPX DDR4 3200
650W Corsair RM650X ATX PS
AMD RYZEN 9 3900X
Corsair H100x CPU Cooler
500GB Ssung 860 EVO 2.5 SSD SA
Samsung 500GB 970 EVO PLUS
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04-08-2020 12:07 PM #2
raju2529 PC Specs Laptop (Model) R542UQ-DM153 ( X542UQ.309SA ) Motherboard Asus Builtin Motherboard X542UQ Processor Intel core i5 7200u @2.5Ghz Memory (part number) Adata 2400 Mhz 16GB DDR4 Graphics Card #1 intel Hd 620 graphics 1GB DDR3 DCH WHQL driver v29.20.100.9116 Graphics Card #2 Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v27.21.14.6521 Graphics Card #3 nil Graphics Card #4 nil Sound Card Realtek HD Audio controller with codec 294 WHQL driver v6.0.9071.1 Monitor Builtin Lcd monitor model BOE Storage #1 Samsung 850 Evo 1000GB SSD M.2. 2280 Storage #2 Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch CPU Cooler Built-in Case From factory Power Supply 65W Keyboard Built in keyboard Mouse Built in mouse Headset Purchased Philips HeadSet Mouse Pad nil Headset/Speakers Realtek Builtin Speakers OS Windows 10 Enterprise 64bit v20H2 build no 19042.685 Network Router Bsnl Wi-Fi modem with router Accessory #1 Dell Wired Mouse Accessory #2 Laptop Cooling table with fan Accessory #3 Secureye Usb finger print scanner added seperately for Windows Hello
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No display means. First thing we should check RAM modules, Remove and reinsert RAM module.
in Bios, adjust Ram frequency set to auto.
Make sure RAM modules are double sided ,make sure RAm frequency must be compatible with motherboard specifications.
Check the monitor cable loose connections between MB and monitor.
Try with VGA port or HDMi port.
Check power cable's from powersupply to the motherboard,make sure it's not loose connection. Use recommend powersupply by motherboard manual
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04-08-2020 01:26 PM #3
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04-08-2020 02:50 PM #4
raju2529 PC Specs Laptop (Model) R542UQ-DM153 ( X542UQ.309SA ) Motherboard Asus Builtin Motherboard X542UQ Processor Intel core i5 7200u @2.5Ghz Memory (part number) Adata 2400 Mhz 16GB DDR4 Graphics Card #1 intel Hd 620 graphics 1GB DDR3 DCH WHQL driver v29.20.100.9116 Graphics Card #2 Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v27.21.14.6521 Graphics Card #3 nil Graphics Card #4 nil Sound Card Realtek HD Audio controller with codec 294 WHQL driver v6.0.9071.1 Monitor Builtin Lcd monitor model BOE Storage #1 Samsung 850 Evo 1000GB SSD M.2. 2280 Storage #2 Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch CPU Cooler Built-in Case From factory Power Supply 65W Keyboard Built in keyboard Mouse Built in mouse Headset Purchased Philips HeadSet Mouse Pad nil Headset/Speakers Realtek Builtin Speakers OS Windows 10 Enterprise 64bit v20H2 build no 19042.685 Network Router Bsnl Wi-Fi modem with router Accessory #1 Dell Wired Mouse Accessory #2 Laptop Cooling table with fan Accessory #3 Secureye Usb finger print scanner added seperately for Windows Hello
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nocarolinhr478 ,
try with different cables from different brands , make sure monitor is on
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04-08-2020 08:19 PM #5
bluestang PC Specs Motherboard ASUS ROG Crosshair VII Hero Processor Ryzen 3900X Memory (part number) F4-3600C15D-16GTZ (2 kits) Graphics Card #1 MSI Armor OC 1660ti Graphics Card #2 MSI Armor OC 1660ti Monitor ASUS VZ249H Storage #1 Samsung 970 EVO 250GB NVMe Storage #2 2x WD Red 10TB (RAID1) CPU Cooler Fractal Design Celcius S36 Case Phanteks Enthoo Luxe TG Power Supply SeaSonic Focus Plus Platinum 850W Keyboard Logitech MK-710 Combo OS Windows 10 Pro Network Router ASUS RT-N66U
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Are you sure that Power Supply is up to task for that system? Does it have the 8-pin + 4-pin CPU power connectors available that the MB needs?
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04-08-2020 11:01 PM #6
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04-09-2020 03:15 PM #7
bluestang PC Specs Motherboard ASUS ROG Crosshair VII Hero Processor Ryzen 3900X Memory (part number) F4-3600C15D-16GTZ (2 kits) Graphics Card #1 MSI Armor OC 1660ti Graphics Card #2 MSI Armor OC 1660ti Monitor ASUS VZ249H Storage #1 Samsung 970 EVO 250GB NVMe Storage #2 2x WD Red 10TB (RAID1) CPU Cooler Fractal Design Celcius S36 Case Phanteks Enthoo Luxe TG Power Supply SeaSonic Focus Plus Platinum 850W Keyboard Logitech MK-710 Combo OS Windows 10 Pro Network Router ASUS RT-N66U
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^ That didn't answer my question about whether you have both CPU power connections on the Mother Board filled or not. If it was just a 2700X or 3700X, I would say no biggie as it's just for extra power for OC'ing. But you have a 3900X in your system with a 2080 Super.
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04-09-2020 04:57 PM #8
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Sorry, no it doesn't it only has the 8pin not the extra 4 pin, but its not essential and why would that make the error intermittant?
https://www.corsair.com/uk/en/Catego.../CP-9020178-UKLast edited by nocarolinhr478; 04-09-2020 at 06:49 PM.
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04-10-2020 12:41 AM #9
RedSector73 PC Specs Laptop (Model) FA506IU-AL130T x 2 Motherboard ROG CROSSHAIR VIII HERO (WI-FI) Processor AMD Ryzen 9 3900X 12-Core Processor Memory (part number) 4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die Graphics Card #1 Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC) Sound Card Arctis DAC Monitor Asus ROG Swift PG348Q Storage #1 ADATA SX8200PNP 1TB Storage #2 2 x Samsung SSD 840 EVO 250GB CPU Cooler Coolermaster Liquid Pro Master 360 Case EVGA DG-87 Gunmetal Grey Gaming Case Power Supply EVGA SuperNOVA G2 750W Gold Power Keyboard Corsair K95 RGB Platinum Mouse Corsair Gaming Sabre RGB Gaming Mouse Headset ARCTIS Pro Wireless Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large OS Windows 10 64bit Pro Network Router RT-AC87U
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Can you explain the intermittent times, like does it power on and fans turn for second than nothing, does no POST have more details to it, only cold boot, etc ?
Are you running latest bios ?
If your AIO has a backing plate, did you put it on the right way round or is it possible to overtighten the hold down screws (try 1/4 turn backoff and see if it fix the issue) ?
The motherboard has pro cool connector - 8 + 4
https://www.asus.com/Motherboards/PRIME-X570-P and the PSU you mention has the ability to connect both.
Firstly, the motherboard manual actually recommends it for 3900x and does so because it will cause heat in places not measured by the motherboard. In my mind there is not much point in measuring VRM temp when you create choke point at power connectors is there ? (an example)
A lot of posts by people claiming this isn't needed own a 3600 isn't which is never going to draw enough amps but the 3900x and 3950x - assuming nothing wrong with cables or tracks on the board can get close thus +4 is worth connecting and oh did i mention that motherboard manual actually recommends it.Last edited by RedSector73; 04-10-2020 at 01:29 AM.
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04-10-2020 06:04 PM #10
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Thanks for replying
Can you just attached any other 4 pin or do i need to switch out for another PSU? But i still dont see why this would be intermittant, surely it would boot or not boot and when it was RTM they put it on a rebooter for 50x without fault. Its only since returning and having full power cycling that the error has re-appeared.
Yes to latest bios 1405.
Intermittent wise, about 1 in 4 times, if it powers on normally, big fan woosh then settle, BIOS screen with USB mouse/keyboard light up. If it stalls, fans light and everything run normally but no usb power, no display output (hdmi or gpu).
I found a few similar threads that talk about RAM voltage and SOC as the fault.