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  1. #1
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    Unhappy ROG DELTA Left RGB light doesn't work anymore. Any tips?

    Hi there!

    I recently bought a pair of DELTA headphones from amazon so i could use them with my Scar II and everything worked just fine for several months. A few days ago i realized that the left RGB is not working anymore (Right RGB light is still working). I thought that it was a software related issue at first but i tried changing the profile in Armoury, updating the BIOS (firmware) but nothing seems to work.

    I also have trouble trying to change the rgb presets, for example; I click on static color and there is still rainbow. Nothing changes. I'm not 100% sure but i recently updated something called: "AURA KIT / HAL / SDK Device firmware.

    PS: Connecting the headphones to my cellphone doesn't seem to fix the rgb issue

    Apart from that, everything works like a charm!. Any suggestions? i do think that the recent update messed up my headphones since they do not change RGB anymore, in the other hand, audio software and EQ still works. Is there a hard reset option anywhere?

    Sadly, i bought them second hand so i'm sure if the support will help me if a repair is needed.
    Last edited by Joakingdom; 04-08-2020 at 08:52 PM.

  2. #2
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    Quote Originally Posted by Joakingdom View Post
    Hi there!

    I recently bought a pair of DELTA headphones from amazon so i could use them with my Scar II and everything worked just fine for several months. A few days ago i realized that the left RGB is not working anymore (Right RGB light is still working). I thought that it was a software related issue at first but i tried changing the profile in Armoury, updating the BIOS (firmware) but nothing seems to work.

    I also have trouble trying to change the rgb presets, for example; I click on static color and there is still rainbow. Nothing changes. I'm not 100% sure but i recently updated something called: "AURA KIT / HAL / SDK Device firmware.

    PS: Connecting the headphones to my cellphone doesn't seem to fix the rgb issue

    Apart from that, everything works like a charm!. Any suggestions? i do think that the recent update messed up my headphones since they do not change RGB anymore, in the other hand, audio software and EQ still works. Is there a hard reset option anywhere?

    Sadly, i bought them second hand so i'm sure if the support will help me if a repair is needed.
    I also have this problem. I bought the ROG Delta from the store a few month ago and today the left RGB light has stopped working and I could not set any light setting via Armoury Crate software.

  3. #3
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    Quote Originally Posted by toonkl View Post
    I also have this problem. I bought the ROG Delta from the store a few month ago and today the left RGB light has stopped working and I could not set any light setting via Armoury Crate software.
    I have the exact same problem, my mb is an MSI B450 gaming plus and I updated the bios before the hedset stopped working. I hope the problem wil be fixed...

  4. #4
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    About the issue

    UPDATE: Guys, i sent a ticket to support and they told me to check if my headset had the correct firmware. (It should be Version 0038 instead of 0039 which is BETA)

    https://www.asus.com/us/Headphones-H...HelpDesk_BIOS/

    Sadly, it didn't fix my problem at all.

    PS: Support also told me that they haven't received any customer reports about this specific issue so it would be a huge help if you guys can contact support as well and let them know. This can't be a coincidence.
    Last edited by Joakingdom; 04-24-2020 at 10:58 PM.

  5. #5
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    :(

    me too

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