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  1. #31
    New ROGer Array
    Join Date
    Jul 2020
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    Smile Here's the solution.

    Quote Originally Posted by XToxic124X View Post
    Has someone found a solution for this?
    Update to the newest firmware. It has code that fixes the left earcup rgb not working.
    https://rog.asus.com/headsets-audio/.../helpdesk_bios

    Click the link and download the firmware. After you get the zip file just open it up and look through it until you find the .exe file. Run the exe and you'll be prompted to update the headset. Make sure the headset is plugged in while updating. Mine originally had no rgb on the left earcup like everyone else here, but after running the update it turned on the left rgb after months of it not working. If it acts funky, as in the left earcup rgb doesn't change color or turn off even with the power switch turned off, simply run the update prompt twice and that'll fix it. When I ran the update once, the left earcup couldn't change color at all, and wouldn't turn off unless I unplugged the whole entire headset, but after running the update twice it's working like brand new! I saw the firmware update on the website yesterday and remembered this forum from months ago so I figured you guys would need the link because armory crate doesn't push the update.

  2. #32
    ROG Guru: Yellow Belt Array AlexB121 PC Specs
    AlexB121 PC Specs
    Laptop (Model)Asus Rog G501
    MotherboardROG Crosshair VIII Formula
    ProcessorAMD Ryzen™ 9 3950X 3.5GHz 16 Core 32 Threads Max Boost Clock Up to 4.7GHz
    Memory (part number)G.Skill Trident Z RGB 32GB 4 x 8GB DDR4-3200 PC4-25600 CL16 Dual Channel
    Graphics Card #1ASUS ROG STRIX GeForce® GTX 1080 TI
    MonitorASUS MG28UQ Gaming Monitor x2 + ASUS ROG Swift PG258Q + Asus VG278Q 27"
    Storage #1Sabrent 1TB Rocket Nvme PCIe 4.0 M.2
    Storage #2Sabrent 1TB Rocket Nvme PCIe 4.0 M.2
    CPU CoolerEKWater EK-KIT X360
    CasePhanteks ENTHOO EVOLV ATX GLASS
    Power SupplyASUS ROG Thor 850 80+ Platinum 850W
    Keyboard Corsair Gaming K95 RGB
    Mouse ROG Spatha
    Headset ASUS Strix 7.1 Superior True 7.1 Surround Gaming Headset & ASUS Strix 7.1 Superior True 7.1 Wireless
    Mouse Pad Asus ROG Republic of Gamers Design 001
    Headset/Speakers Asus ROG Strix 7.1 + Asus ROG Strix 7.1 Wireless
    OS Microsoft Windows 10 Pro
    Network RouterAsus ROG Rapture GT-AX11000+ Verizon/Fios Home Router G3100
    AlexB121's Avatar
    Join Date
    Jan 2014
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    Very easy hold mute button from 3 seconds and it will power back the rgb .... If u hold it for 3 sec it will tun the rgb off and on each time then open crate and u good to go.....

  3. #33
    ROG Member Array
    Join Date
    Feb 2017
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    I can't update it... I have this message:

    Log Message Start/¶}©l°O¿ý
    FW File Name: AUMA0-E6K5-0105-6D00-0C.bin
    bin file version: AUMA0-E6K5-0105-6D00-0C
    Cannot find USB Device


    Armoury crate:
    Item Version
    ---- -------
    Armoury Crate UWP App 5.1.5.0
    ROG Live Service 1.4.8.0
    Aura Service (Lighting Service) 3.05.40
    Armoury Crate lite service 5.1.4
    Aura Wallpaper Service Non installato
    ASUS AIOFan HAL 1.1.45.0
    ASUS AURA Extension Card HAL 1.1.0.18
    ASUS AURA Motherboard HAL 1.2.8.0
    ASUS Keyboard HAL 1.1.79.0
    ASUS Mouse HAL 1.2.0.33
    AacAudioHal 1.3.40.0
    AacVGA 0.0.4.3
    KingstonDram 1.1.12
    AURA DRAM Component 1.1.18
    ENE RGB HAL 1.1.39.15
    ENE_EHD_M2_HAL 1.0.9.12
    PHISON HAL 1.0.9.0
    Patriot Viper DRAM RGB 1.0.9.2
    Patriot Viper M2 SSD RGB 1.0.6.5
    Universal Holtek RGB DRAM 1.0.0.2
    WD_BLACK AN1500 1.0.14.0

    Any solution?

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