Page 2 of 4 FirstFirst 1 2 3 4 LastLast
Results 11 to 20 of 32
  1. #11
    ROG Member Array
    Join Date
    Mar 2018
    Reputation
    10
    Posts
    5

    no luck

    Quote Originally Posted by XToxic124X View Post
    Has someone found a solution for this?
    no luck so far

  2. #12
    New ROGer Array
    Join Date
    Mar 2019
    Reputation
    10
    Posts
    1

    i've got same problem, did any1 find solution ?

  3. #13
    ROG Member Array
    Join Date
    Oct 2019
    Reputation
    10
    Posts
    6

    Having the same issue here and could use some help

    I noticed the issue like today i turned my headset lights off and now when i wanted to turn the on the armory crate tells me i need to connect my device and it is already conncted :louco:

  4. #14
    ROG Junior Member Array
    Join Date
    Nov 2013
    Reputation
    10
    Posts
    2

    Been a month with the same issue, left side died, right side keep the same color from the last time it worked, just to let you guys know nothing has worked for me.

  5. #15
    New ROGer Array
    Join Date
    Jan 2019
    Reputation
    10
    Posts
    2

    Also having this issue

    After unplugging and replugging my headset, I also have this issue and receive the same message in armoury crate. Customer service tells me it is most likely a hardware issue but not sure if I believe that. Anyone find a solution yet? Trying to decide on sending it for repairs, waiting it out, or just buying a new one.

  6. #16
    ROG Member Array
    Join Date
    Nov 2020
    Reputation
    10
    Posts
    6

    Mine is having the same issue, unfortunately i only purchased mine 1 or 2 months ago.

  7. #17
    ROG Member Array
    Join Date
    Nov 2020
    Reputation
    10
    Posts
    9

    yesterday I had it too, the left side was only purple and the right side was rgb. When I disconnected and plugged in the usb, the left side was not working. I tried every method but couldn't fix it.

  8. #18
    New ROGer Array
    Join Date
    Dec 2020
    Reputation
    10
    Posts
    3

    RGB LEFT SIDE stopped Right side just red ligh

    on the 15 of decembar i had an update for the rog asus delta.

    I played late at night warzone and my laptop was in turbo mode, after finishing the game i wanted to put him in silent mode ( asus tuf a15 2020) ... then there was an update for the headset in the settings, and as u know u just go for it, installing it and kaboom no light nothing on the left side, just the right side in red ... before the update they worked perfectly fine - the rgb the mic and sound... now rgb broken and mic i have to unplug and plug in again to get it work properly,


    was contacting support but they told me without warranty they cant help, i have to wait for new update or something but some guy from asus told me its an hardware isssue and they should be replaced ... but no warranty card no replacment so im broken guys. i regret buying them... it suck. was surching googleing etc but no nada niente infos about this thing...
    the good thing touh is that i am not the only one that this happnd after the update...

  9. #19
    New ROGer Array
    Join Date
    Jan 2019
    Reputation
    10
    Posts
    2

    Quote Originally Posted by anelg92 View Post
    on the 15 of decembar i had an update for the rog asus delta.

    I played late at night warzone and my laptop was in turbo mode, after finishing the game i wanted to put him in silent mode ( asus tuf a15 2020) ... then there was an update for the headset in the settings, and as u know u just go for it, installing it and kaboom no light nothing on the left side, just the right side in red ... before the update they worked perfectly fine - the rgb the mic and sound... now rgb broken and mic i have to unplug and plug in again to get it work properly,


    was contacting support but they told me without warranty they cant help, i have to wait for new update or something but some guy from asus told me its an hardware isssue and they should be replaced ... but no warranty card no replacment so im broken guys. i regret buying them... it suck. was surching googleing etc but no nada niente infos about this thing...
    the good thing touh is that i am not the only one that this happnd after the update...
    When I contacted support they told me the same thing. I find it hard to believe that everyone has the left side go out and it be a hardware issue. In my mind, if it was hardware, we would see people complain about the left and the right side. Hopefully with the increased reports of this happening they come out with a fix soon.

  10. #20
    ROG Member Array
    Join Date
    Nov 2020
    Reputation
    10
    Posts
    6

    Similar to others the left side of the LEDS stopped working today after I turned it on and off last time. I ordered a replacement and until today was working fine now the issue is present.

Page 2 of 4 FirstFirst 1 2 3 4 LastLast

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •