Results 11 to 20 of 33
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11-12-2020 06:00 PM #11
- Join Date
- Mar 2018
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- 10
- Posts
- 5
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11-27-2020 08:35 PM #12
- Join Date
- Mar 2019
- Reputation
- 10
- Posts
- 1
i've got same problem, did any1 find solution ?
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12-05-2020 05:12 PM #13
- Join Date
- Oct 2019
- Reputation
- 10
- Posts
- 6
Having the same issue here and could use some help
I noticed the issue like today i turned my headset lights off and now when i wanted to turn the on the armory crate tells me i need to connect my device and it is already conncted :louco:
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12-07-2020 06:13 PM #14
- Join Date
- Nov 2013
- Reputation
- 10
- Posts
- 2
Been a month with the same issue, left side died, right side keep the same color from the last time it worked, just to let you guys know nothing has worked for me.
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12-14-2020 12:13 AM #15
- Join Date
- Jan 2019
- Reputation
- 10
- Posts
- 2
Also having this issue
After unplugging and replugging my headset, I also have this issue and receive the same message in armoury crate. Customer service tells me it is most likely a hardware issue but not sure if I believe that. Anyone find a solution yet? Trying to decide on sending it for repairs, waiting it out, or just buying a new one.
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12-16-2020 02:53 PM #16
- Join Date
- Nov 2020
- Reputation
- 10
- Posts
- 6
Mine is having the same issue, unfortunately i only purchased mine 1 or 2 months ago.
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12-17-2020 09:14 AM #17
- Join Date
- Nov 2020
- Reputation
- 10
- Posts
- 9
yesterday I had it too, the left side was only purple and the right side was rgb. When I disconnected and plugged in the usb, the left side was not working. I tried every method but couldn't fix it.
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12-29-2020 03:08 AM #18
- Join Date
- Dec 2020
- Reputation
- 10
- Posts
- 3
RGB LEFT SIDE stopped Right side just red ligh
on the 15 of decembar i had an update for the rog asus delta.
I played late at night warzone and my laptop was in turbo mode, after finishing the game i wanted to put him in silent mode ( asus tuf a15 2020) ... then there was an update for the headset in the settings, and as u know u just go for it, installing it and kaboom no light nothing on the left side, just the right side in red ... before the update they worked perfectly fine - the rgb the mic and sound... now rgb broken and mic i have to unplug and plug in again to get it work properly,
was contacting support but they told me without warranty they cant help, i have to wait for new update or something but some guy from asus told me its an hardware isssue and they should be replaced ... but no warranty card no replacment so im broken guys. i regret buying them... it suck. was surching googleing etc but no nada niente infos about this thing...
the good thing touh is that i am not the only one that this happnd after the update...
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12-29-2020 05:12 PM #19
- Join Date
- Jan 2019
- Reputation
- 10
- Posts
- 2
When I contacted support they told me the same thing. I find it hard to believe that everyone has the left side go out and it be a hardware issue. In my mind, if it was hardware, we would see people complain about the left and the right side. Hopefully with the increased reports of this happening they come out with a fix soon.
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12-30-2020 06:15 PM #20
- Join Date
- Nov 2020
- Reputation
- 10
- Posts
- 6
Similar to others the left side of the LEDS stopped working today after I turned it on and off last time. I ordered a replacement and until today was working fine now the issue is present.