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  1. #1
    New ROGer Array
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    GL553Vd RAM and SSD Nvme not detected

    I have installed additional RAM and SSD on my laptop ROG gl553Vd, but it was not detected, please provide a solution

  2. #2
    ROG Guru: Green Belt Array
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    1. Please provide the specifications of the RAM that you installed. (make, speed, size)

    2. Please provide details of what SSD you installed. (make, model, interface, storage size)

    Here's a link to Crucial site showing what is compatible:

    https://www.crucial.com/compatible-u...us/rog-gl553vd

    Here's a link to your laptop's specifications:

    https://www.asus.com/Laptops/ROG-GL5...pecifications/

    By the way, you posted to the wrong sub-forum and will be moved in the next couple days.
    Last edited by jdfrench3; 04-10-2020 at 03:37 PM. Reason: Added info
    G752VSK, G75VW-3D, G51J, G1S
    Homebuilt Windows Server

  3. #3
    ROG Guru: Orange Belt Array raju2529 PC Specs
    raju2529 PC Specs
    Laptop (Model)R542UQ-DM153 ( X542UQ.309 )
    MotherboardAsus Builtin Motherboard X542UQ
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB
    Graphics Card #1intel Hd 620 graphics 1GB DDR3 DCH WHQL driver v27.20.100.8425
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v27.21.14.5167
    Graphics Card #3nil
    Graphics Card #4nil
    Sound CardRealtek HD Audio controller with codec 294 WHQL driver v6.0.8975.1
    MonitorBuiltin Lcd monitor model BOE
    Storage #1Samsung 850 Evo 250GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch. Toshiba 1TB 2.5 inch
    CPU CoolerBuilt-in
    CaseFrom factory
    Power Supply65W
    Keyboard Built in keyboard
    Mouse Built in mouse
    Headset Purchased Philips HeadSet
    Mouse Pad nil
    Headset/Speakers Realtek Builtin Speakers
    OS Windows 10 Enterprise 64bit v2004 build no 19041.331
    Network RouterBsnl Wi-Fi modem with router
    Accessory #1 Dell Wired Mouse
    Accessory #2 Laptop Cooling table with fan
    Accessory #3 Secureye Usb finger print scanner added seperately for Windows Hello
    raju2529's Avatar
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    hey chevy;
    i could not able to find the recommended ram frequency in lpatop specifications pages ., so i cant guess whats the problem
    also i checked intel processor specification pages of two processor models , and i found only


    **DDR4-2400, LPDDR3-2133, DDR3L-1600** is supported

    https://ark.intel.com/content/www/us...-3-50-ghz.html
    https://ark.intel.com/content/www/us...-3-80-ghz.html

    try to reset the bios settings to default and retry it.
    but which type of ssd you inserted

  4. #4
    ROG Guru: Green Belt Array
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    Well we know there are only two memory slots and that there can be no more than 16GB in each slot for no more than 32GB total. Crucial spells out DDR4-2400 or DDR-4-2666.

    ASUS most likely filled only one memory slot. We do not know what kind or size. I would suggest he run HWiNFO and try to copy what memory is in the laptop now.

    Red arrow points to what slot (in this case slot 0)
    Yellow arrow points to what size of memory in that slot (in this case 16GB)
    Blue arrow points to what type of memory in that slot (in this case DDR4-2400 /PC4-19200 DDR4 SDRAM SO-DIMM)
    Black Arrow points to what timing of the memory in that slot (in this case 17, 17, 17, 39)
    Miniatura de Adjuntos Miniatura de Adjuntos HWiNFO64 Memory timing.png  

    Last edited by jdfrench3; 04-10-2020 at 05:29 PM. Reason: Added info
    G752VSK, G75VW-3D, G51J, G1S
    Homebuilt Windows Server

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