Page 2 of 3 FirstFirst 1 2 3 LastLast
Results 11 to 20 of 22
  1. #11
    New ROGer Array
    Join Date
    Apr 2020
    Reputation
    10
    Posts
    12

    The entire keyboard.
    the lights don't turn on

  2. #12
    ROG Guru: Orange Belt Array
    Join Date
    Feb 2019
    Reputation
    67
    Posts
    260

    What hotfix?
    Did you uninstall then reinstall the ATK package?

  3. #13
    ROG Guru: Green Belt Array
    Join Date
    Nov 2012
    Reputation
    69
    Posts
    729

    At the bottom of the ASUS G531GT Download Center page you can find the Hot Fix:

    Here's the link to the download:

    https://dlcdnets.asus.com/pub/ASUS/G...632.1577430236
    Miniatura de Adjuntos Miniatura de Adjuntos ASUS G531GT Keybord Hot Fix.png  

    G752VSK, G75VW-3D, G51J, G1S
    Homebuilt Windows Server

  4. #14
    New ROGer Array
    Join Date
    Apr 2020
    Reputation
    10
    Posts
    12

    Quote Originally Posted by jdfrench3 View Post
    At the bottom of the ASUS G531GT Download Center page you can find the Hot Fix:

    Here's the link to the download:

    https://dlcdnets.asus.com/pub/ASUS/G...632.1577430236
    this hotfix ruined my keyboard, before installing it worked perfectly.

  5. #15
    New ROGer Array
    Join Date
    Apr 2020
    Reputation
    10
    Posts
    12

    Quote Originally Posted by BigJohnny View Post
    What hotfix?
    Did you uninstall then reinstall the ATK package?
    yes

  6. #16
    ROG Guru: Green Belt Array
    Join Date
    Nov 2012
    Reputation
    69
    Posts
    729

    Please post a copy of your Device Manager with expanded Keyboards.

    Here's a picture of mine:
    Miniatura de Adjuntos Miniatura de Adjuntos ASUS G752VSK Device Manager With Keyboards Expandedpng.png  

    G752VSK, G75VW-3D, G51J, G1S
    Homebuilt Windows Server

  7. #17
    New ROGer Array
    Join Date
    Apr 2020
    Reputation
    10
    Posts
    12

    Quote Originally Posted by jdfrench3 View Post
    Please post a copy of your Device Manager with expanded Keyboards.

    Here's a picture of mine:
    Click image for larger version. 

Name:	Sem título.jpg 
Views:	0 
Size:	98.5 KB 
ID:	84606

  8. #18
    ROG Guru: Orange Belt Array raju2529 PC Specs
    raju2529 PC Specs
    Laptop (Model)R542UQ-DM153 ( X542UQ.309 )
    MotherboardAsus Builtin Motherboard X542UQ
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB
    Graphics Card #1intel Hd 620 graphics 1GB DDR3 DCH WHQL driver v27.20.100.8425
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v27.21.14.5167
    Graphics Card #3nil
    Graphics Card #4nil
    Sound CardRealtek HD Audio controller with codec 294 WHQL driver v6.0.8975.1
    MonitorBuiltin Lcd monitor model BOE
    Storage #1Samsung 850 Evo 250GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch. Toshiba 1TB 2.5 inch
    CPU CoolerBuilt-in
    CaseFrom factory
    Power Supply65W
    Keyboard Built in keyboard
    Mouse Built in mouse
    Headset Purchased Philips HeadSet
    Mouse Pad nil
    Headset/Speakers Realtek Builtin Speakers
    OS Windows 10 Enterprise 64bit v2004 build no 19041.331
    Network RouterBsnl Wi-Fi modem with router
    Accessory #1 Dell Wired Mouse
    Accessory #2 Laptop Cooling table with fan
    Accessory #3 Secureye Usb finger print scanner added seperately for Windows Hello
    raju2529's Avatar
    Join Date
    Feb 2018
    Reputation
    9
    Posts
    305

    Neronhh.
    how do you know that your laptop keyboard is not working..
    Is keyboard is working in Bios and In safemode and in Recovery mode.

  9. #19
    ROG Guru: Green Belt Array
    Join Date
    Nov 2012
    Reputation
    69
    Posts
    729

    Take a look at the picture below:

    The red arrow is pointing to your laptop's internal keyboard.

    I want you to uninstall all the Dispositivio de teclado HID devices (right click, unistall).

    Last, unistall the PC/AT Enhanced PS/2 Keyboard (100-102 teclas)

    Then restart your laptop.

    Check your laptop's keyboard. Working?

    Any changes to your Device Manager?

    Post new picture of your Device Manager.
    Miniatura de Adjuntos Miniatura de Adjuntos ASUS G531 Keyboard Expanded.png  

    Last edited by jdfrench3; 04-15-2020 at 08:29 AM. Reason: Added info
    G752VSK, G75VW-3D, G51J, G1S
    Homebuilt Windows Server

  10. #20
    New ROGer Array
    Join Date
    Apr 2020
    Reputation
    10
    Posts
    12

    Quote Originally Posted by jdfrench3 View Post
    Take a look at the picture below:

    The red arrow is pointing to your laptop's internal keyboard.

    I want you to uninstall all the Dispositivio de teclado HID devices (right click, unistall).

    Last, unistall the PC/AT Enhanced PS/2 Keyboard (100-102 teclas)

    Then restart your laptop.

    Check your laptop's keyboard. Working?

    Any changes to your Device Manager?

    Post new picture of your Device Manager.

    Click image for larger version. 

Name:	dfdf.jpg 
Views:	0 
Size:	93.4 KB 
ID:	84612

Page 2 of 3 FirstFirst 1 2 3 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •