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  1. #1
    New ROGer Array
    Join Date
    Apr 2020

    Regarding Warranty for HDD


    I bought a ROG laptop from flipkart last year and it came with a 1TB HDD and 256GB SSD.
    The warranty is expiring in a month.
    I tried using "CrystalDiskInfo" software and found that the SSD health is good (99%) and the HDD is failing drastically(Caution).
    The issue is "Reallocated sectors count" which is a hardware issue. My data is in danger and since it cannot be repaired by software,
    Will ASUS support in replacement?

    Check the attached image for the issue.
    Miniatura de Adjuntos Miniatura de Adjuntos upload.jpg  

  2. #2
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Dell Inspiron 15 7567
    MotherboardMSI x470 Gaming Plus
    ProcessorAMD 2600X
    Memory (part number)16GB Crucial Ballistix Elite 3600
    Graphics Card #1ASUS GTX 1080 Strix
    MonitorBenQ BL3200PT
    Storage #1Intel 600p NVMe
    CPU CoolerWraith
    Casecustom Antec 900
    Power SupplyCorsair HX1000
    Keyboard Logitech Orion Spark
    Mouse Logitech MX500
    Headset Plantronics 777 with Oregon Aero upgrade
    xeromist's Avatar
    Join Date
    Jul 2010

    Contact ASUS support and request an RMA.
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

  3. #3
    New ROGer Array
    Join Date
    Apr 2020

    Quote Originally Posted by xeromist View Post
    Contact ASUS support and request an RMA.
    Thank you.

    I did via their site and email and this is their reply,
    "We request you to kindly visit our nearest service center for the same. Or for more details kindly contact to our toll-free number-1800-209-0365"

    I will go there when the lockdown finally ends.

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