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Thread: Regarding Warranty for HDD
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04-20-2020 08:35 AM #1New ROGer Array
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Regarding Warranty for HDD
Hello,
I bought a ROG laptop from flipkart last year and it came with a 1TB HDD and 256GB SSD.
The warranty is expiring in a month.
I tried using "CrystalDiskInfo" software and found that the SSD health is good (99%) and the HDD is failing drastically(Caution).
The issue is "Reallocated sectors count" which is a hardware issue. My data is in danger and since it cannot be repaired by software,
Will ASUS support in replacement?
Check the attached image for the issue.
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04-22-2020 12:49 AM #2TeamROG Moderator Array xeromist PC Specs
xeromist PC Specs Laptop (Model) Dell Inspiron 15 7567 Motherboard MSI x470 Gaming Plus Processor AMD 2600X Memory (part number) 16GB Crucial Ballistix Elite 3600 Graphics Card #1 ASUS GTX 1080 Strix Monitor BenQ BL3200PT Storage #1 Intel 600p NVMe CPU Cooler Wraith Case custom Antec 900 Power Supply Corsair HX1000 Keyboard Logitech Orion Spark Mouse Logitech MX500 Headset Plantronics 777 with Oregon Aero upgrade 
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Contact ASUS support and request an RMA.
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< < < Click the drop-down above my avatar for my PC specs!
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04-22-2020 06:03 AM #3New ROGer Array
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Thank you.
Originally Posted by xeromist
I did via their site and email and this is their reply,
"We request you to kindly visit our nearest service center for the same. Or for more details kindly contact to our toll-free number-1800-209-0365"
I will go there when the lockdown finally ends.
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